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Contract Consultant

3 months ago

Regina, Canada Co-operators Full time

Co-operators Offering Home, Auto, Life, Business, Travel and Farm insurance plus Investments and Group coverage, benefits and retirement plans in Canada for over 70 years.

View company page

Language: English is required, French is an asset.

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Group Benefits team is a leader in our target markets through service excellence and innovative technology and products. Influenced by our co-operative values, our team of experts work collaboratively with clients to deliver solutions that meet their business needs.

The Contracts Consultant will develop new, complex policy wording to accurately reflect new products, changes in products or benefits, changes in legislation or new legislation, change in administration or adjudication practices. This role is wholly responsible for other related documentation to ensure compliance with company policies, capturing business needs and identifying risks or areas of concern. As a Contracts Specialist, they provide advice, guidance and support both one-on-one with Business Units, and as a subject matter expert (SME) on projects and strategic initiatives within Group Benefits. With the support of the Contracts Manager, the Contracts Specialist will work closely with internal departments (Legal, Risk, Finance, Taxation, Information Security) to enhance the level of rigor in the Contract Review Process.

How you will create impact:
  • Develop new, complex policy wording to accurately reflect new products, change in products or benefits, change in legislation or new legislation, change in admin or adjudication practices.
  • Establish schedule to update policy and booklet wording on a regular basis resulting in competitive policy and booklet that is easy to write and defend.
  • Project SME/ Consultant to all Group Benefits strategic and operation initiatives, ie) determine key priorities and lead implementations, awareness of all corporate and department impacts, contribute to discussion papers ie) involving key partners, such as Underwriting, legal, translation, marcomm etc.
  • Proactively monitor and research external activities to identify potential legal/regulatory impacts, emerging issues which could impact products/profitability, emerging industry trends, marketplace and claims issues, product and government bulletins and advises impacted stakeholders
  • Provides leadership and subject matter expertise in the interpretation of legislative and regulatory changes, including how they will impact current and future Group contracts/ products/services offered.
  • Execute training/ seminars with all Group Benefit department staff to further their knowledge on contract wording, interpretation, legal requirements, legislation and Canadian life and Health Insurance Association (CLHIA) guidelines.
  • Mentoring and provide guidance to Contract Department Staff on technical issues; maintain team skills matrix and monitoring staff learning and development; to observe and provide feedback to advance team members’ learning/knowledge.
  • Audit complex documents of Contract Analysts for understanding and accuracy in contract construction.Maintain Group Contract audit framework, executions, and reporting.
How you will succeed:
  • You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
  • You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
  • You have strong communication skills to clearly convey messages and explore diverse points of view.
  • You build trusting relationships and provide guidance to support the development of colleagues.
To join our team:
  • Develop new, complex policy wording to accurately reflect new products, change in products or benefits, change in legislation or new legislation, change in admin or adjudication practices.
  • Establish schedule to update policy and booklet wording on a regular basis resulting in competitive policy and booklet that is easy to write and defend.
  • Project SME/ Consultant to all Group Benefits strategic and operation initiatives, ie) determine key priorities and lead implementations, awareness of all corporate and department impacts, contribute to discussion papers ie) involving key partners, such as Underwriting, legal, translation, marcomm etc.
  • Proactively monitor and research external activities to identify potential legal/regulatory impacts, emerging issues which could impact products/profitability, emerging industry trends, marketplace and claims issues, product and government bulletins and advises impacted stakeholders
  • Provides leadership and subject matter expertise in the interpretation of legislative and regulatory changes, including how they will impact current and future Group contracts/ products/services offered.
  • Execute training/ seminars with all Group Benefit department staff to further their knowledge on contract wording, interpretation, legal requirements, legislation and Canadian life and Health Insurance Association (CLHIA) guidelines.
  • Mentoring and provide guidance to Contract Department Staff on technical issues; maintain team skills matrix and monitoring staff learning and development; to observe and provide feedback to advance team members’ learning/knowledge.
  • Audit complex documents of Contract Analysts for understanding and accuracy in contract construction.Maintain Group Contract audit framework, executions, and reporting.
What you need to know:
  • Detail oriented work that requires a considerable degree of mental concentration for extended periods of time.
  • You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
What’s in it for you?
  • Training and development opportunities to grow your career.
  • Flexible work options and paid time off to support your personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Paid volunteer days to give back to your community.
  • In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.
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