Director, Internal Audit and Advisory Services

Director, Internal Audit and Advisory Services

Salary range

The salary range for this position is CAD $57.83 - $83.13 / hour
Why Fraser Health?

Fraser Health (FH) is responsible for the delivery of hospital and community-based health services to nearly 2 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka'pamux Nations. The Fraser region is home to 32 First Nations communities and 6 Métis Chartered communities. Our team of nearly 48,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: better health, best in health care.

We are seeking a strategic and solution-oriented Director, Internal Audit and Advisory Services to provide innovative leadership for Internal Audit, Advisory Services and governance related programs (e.g. Whistleblower processes and Public Interest Disclosure Act). The Director will support in the development of the department's strategic plans, control practices and monitor investigations conducted by leaders and staff across Fraser Health.

The Director will build strong working relationships with partners across Fraser Health and will communicate with leaders of other health authorities, the provincial government and other public sector organizations regarding best practices and internal control matters. The Director will oversee the quality assurance activities including review of audit, advisory, and investigative files and reports. The Director will utilize effective management techniques to provide direction, coaching and leadership to their team. Reporting to the Executive Director, Internal Audit, the Director will be a clear, caring, and courageous leader.

The Director, Internal Audit and Advisory Services is accountable for:

• Developing, preparing, monitoring and implementing effective financial and workforce plans within operational demands and environmental constraints;
• On an annual basis, developing a risk based Internal Audit Plan which considers the audit universe (all departments and programs across Fraser Health), which is approved annually by the Board of Directors;
• Reviewing audit reports and supporting working papers, and leads the team in presenting best practices, reporting findings and recommendations to clients;
• Serving as an educational resource to management to keep them informed on legislation, trends and other issues that could affect the organization's effectiveness, accountability and vulnerability to risk;
• Representing Fraser Health with external parties, including the British Columbia Ombudsperson, Ministry leaders, health authority leaders and provincial working groups.

The successful candidate will have:

• A professional accounting designation (CPA);
• Ten (10) years of recent experience leading audit, advisory and investigation assignments in large and complex information technology environments; or
• An equivalent combination of education, training and experience. A Certified Fraud Examiner (CFE), Certified Internal Auditor (CIA), or Certified Information Systems Auditor (CISA) designation is considered an asset and is preferred.

If you have any questions, or are interested in learning more about this rewarding opportunity with Fraser Health, please email our Executive and Senior Leadership Acquisition team at executive.recruitment@fraserhealth.ca.

Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring & Trust. Fraser Health's hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Reporting to the Executive Director, Internal Audit and Fraud Risk Management & PIDA Designated Officer, the Director, Internal Audit and Advisory Services is responsible for developing, driving and overseeing the Internal Audit, Advisory Services and governance related programs (e.g. Whistleblower processes and Public Interest Disclosure Act) at Fraser Health.

Responsibilities

Audit ServicesProvides leadership over all activities related to the Internal Audit and Advisory Services department.On an annual basis, develops a risk based Internal Audit Plan which considers the audit universe (all departments and programs across Fraser Health), which is approved annually by the Board of Directors.Provides leadership in the development of strategic plans, policies and procedures for Internal Audit and Advisory Services.Oversees a variety of complex and large-scale risk-based internal audits across Fraser Health, as well as across certain areas at other health authorities.Oversees the development of audit programs of comprehensive engagements to evaluate the effectiveness of Fraser Health's governance, risk management and control practices.Reviews audit reports and supporting working papers, and leads the team in presenting best practices, report findings and recommendations to the clients.Builds strong working relationships with stakeholders across Fraser Health. Key contacts include members of the Executive Team, Executive Directors, Directors, Managers and other staff.Communicates with leaders from other health authorities, contracted health service providers, non-health service providers, provincial government ministries including the Office of the Auditor General of British Columbia and the Office of the Comptroller General of British Columbia regarding best practices, risk management, and internal control matters.Advisory ServicesOversees formal and informal advisory services that are requested by management.Functions in a key leadership capacity to management on governance, internal control and risk matters.Serves as an educational resource to management to keep them informed on legislation, trends and other issues that could affect the organization's effectiveness, accountability and vulnerability to risk.Whistleblower and Related ServicesManages the intake, review and outcome of confidential issues raised through the Whistleblower process.Communicates with leaders across Fraser Health to develop and monitor investigations conducted by their areas. Reviews the outcome of such investigations to determine if sufficient action was taken.Oversees investigations that are conducted by staff, as well as any issues triaged by the staff to other leaders across Fraser Health. Ensures investigations comply with the relevant policy (Whistleblower Policy or Theft, Fraud and Corruption Policy).Communicates with the Whistleblower Committee (comprised of Vice Presidents, General Counsel, Executive Director of Internal Audit and Fraud Risk Management Services) regarding the intake, review, outcome and any recommendations on all Whistleblower issues.Oversees the third party contractor engaged for receipt and communication of Whistleblower issues.Continuously improves Whistleblower processes and recommends improvements to the Board approved Whistleblower policy.PIDA ServicesReviews requests for advice and disclosures of serious wrongdoing that have been received under the provisions of the Public Interest Disclosure Act (PIDA).Continuously improves the Fraser Health PIDA Policy, PIDA Procedure, the related intranet and internet webpages and processes.Oversees disclosures of serious wrongdoing, related investigations, public reporting and ensures process compliance with PIDA legislation.Communicates with leaders and other staff on a confidential basis as required throughout investigative processes, as well as in regards to requests for advice.Represents Fraser Health with external parties, including the British Columbia Ombudsperson, ministry leaders, health authority leaders and provincial working groups.Oversees the third party contractor engaged for receipt and communication of PIDA disclosures and requests for advice.Oversees the work conducted by departmental staff regarding requests for advice and investigations relating to disclosures.Other ResponsibilitiesOversees the quality assurance activities of the department through methods such as meeting key performance indicators, as well as review of audit, advisory, investigative files and reports drafted by departmental staff.Develops, prepares, monitors and implements effective financial and workforce plans within operational demands and environmental constraints.Provides overall leadership and direction to team members using effective management techniques (e.g., coaching, mentoring, skill and leadership development, performance management).Oversees third party consultants and other subject matter experts that are engaged to conduct audits, investigations or advisory engagements.Plans and implements operating and capital budgets for the Internal Audit and Advisory Services department including budget preparation, authorization control and reporting of expenditures.Develops a high standard of reporting for the above noted programs, which are ultimately shared with the Board and executive leaders.Qualifications

A professional accounting designation (CPA) plus ten (10) years' recent experience leading audit, advisory and investigative assignments in large and complex information technology environments, or an equivalent combination of education, training and experience. A Certified Fraud Examiner (CFE), Certified Internal Auditor (CIA), or Certified Information Systems Auditor (CISA) designation is considered an asset and is preferred.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Advanced knowledge of the Institute of Internal Auditors (IIA) Professional Practices Framework Generally Accepted Accounting Principles (GAAP), internal controls, and cross functional business processes (i.e. information technology, human resources, financial services, contract management, facilities management, cybersecurity, etc.)
• Knowledge of best practices over internal audit, investigations and advisory approaches for consideration in the development and implementation of service goals and objectives.
• Ability to understand and operationalize complex legislation and continuously improve.
• Experience in dealing with complaint related mechanisms such as Whistleblower policies (intake, fieldwork, reporting, preparing documents for submission to law enforcement, providing testimony in court, etc.)
• Ability to oversee projects in new areas and develop related methodologies.
• Excellent project management skills and ability to lead different areas of ongoing projects.
• Uses strong leadership, strategic thinking, problem solving and innovation abilities to develop effective strategies to ensure attainment of goals, including the ability to redirect and mobilize staff.
• Applies superior communication and conflict management skills to achieve support for audit findings and recommendations and in-turn, foster change across the organization.
• Communicates effectively at a superior level both verbally and in writing to ensure complex information is communicated appropriately at the Executive Team and Board level.
• Demonstrated ability to establish and maintain effective relationships at all levels of the organization and with external partners.
• Ability to operate related equipment and operationalize audit, investigative and advisory software applications.

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