ServiceNow Data Architect

22 hours ago

Toronto, Canada Tech Mahindra Full time

Job Summary A Bachelor’s or Higher Degree is the minimum entry required for the position. This job posting is for an existing, active vacancy and we are looking for Data Architectimmediately with experience in ServiceNow, ETL. Data Architect - Senior Top responsibilities Write complex SQL queries to pull data and analyze results. (DoD App Retirement specific) Find cases and investigate root causes when one record from data source maps to multiple records in ServiceNow and vice-versa. Profile legacy sources: schema/PK-FK, volumes/frequency, lineage, owners, and data issues. Map to CMDB/CSDM: place entities into correct CI classes/relationships; align lifecycle and environments. Define identity and reconciliation: coalesce keys, dedupe/survivorship, reference resolution. Drive data quality: DQ rules/KPIs, CMDB Health monitoring, remediation workflow. Govern and document: RACI, data contracts, naming/taxonomy, domain separation/ACLs, attestations. Validate and sign off: test cases, reconciliation counts, negative tests, rollback plan; facilitate stakeholder decisions. ServiceNow CMDB/CSDM CSDM modeling; core CMDB tables/relationships. Identification & Reconciliation, CMDB Health; Import Sets/Transform Maps/Coalesce; IntegrationHub ETL/Flow Designer Data SQL; profiling and normalization; reference data management. ETL/ELT patterns, idempotency, dedupe/survivorship; JSON/CSV/XML; REST familiarity. Domain Infra (servers/VMs/containers/network/storage); cloud resource models and tagging. Application vs service modeling and dependencies. Governance Naming/taxonomy; DQ KPIs; ownership/stewardship; audit/change controls; privacy basics (PII/SOX/PCI). Stakeholder interviewing/facilitation; concise documentation/visuals; analytical, hypothesis-driven thinking. Nice-to-haves BI dashboards (Power BI), telecom/OSS/BSS familiarity. The pay range for this role is CAD $130000 - CAD $140000* per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate. AI tools may assist in the recruitment process; however, all hiring decisions are made by the recruitment team based on a comprehensive evaluation of candidates. Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at . #J-18808-Ljbffr

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