ServiceNow Architect
2 weeks ago
Overview We are seeking a highly skilled and visionary ServiceNow Architect with deep expertise in Proactive Service Experience (PSE), Order Management for Telecommunications (OMT), and Hardware Asset Management (HAM) modules. The ideal candidate will bring a strong background in the telecommunications industry, with a solid grasp of TM Forum (TMF) frameworks, B2B telco processes, and API integration best practices. This is a strategic role focused on designing scalable, secure, and high-performing ServiceNow solutions that align with telco business models. Key Responsibilities Lead the architecture and design of ServiceNow solutions across PSE, OMT, and HAM modules Translate telco business requirements into scalable ServiceNow configurations and workflows Collaborate with cross-functional teams to ensure seamless API integrations with external systems Develop and maintain technical documentation, including architecture diagrams, integration specs, and configuration guides Ensure alignment with TMF standards and telco B2B operational models Provide technical leadership and mentorship to development teams Conduct architecture reviews, performance tuning, documentation and solution optimization Stay current with ServiceNow platform updates and industry trends, especially within the telco space Required Qualifications 8+ years of experience in ServiceNow platform architecture and implementation Proven expertise in PSE, OMT, and HAM modules Strong understanding of telecommunications frameworks such as TMF, and telco B2B business processes Hands-on experience with REST/SOAP API integrations, web services, and data exchange protocols Excellent documentation skills with the ability to produce clear, concise technical artifacts Architect-level certifications in ServiceNow (e.g., Certified Technical Architect, Certified Master Architect) preferred Experience working in Agile environments and DevOps practices Strong communication and stakeholder management skills Preferred Skills Familiarity with telco OSS/BSS systems Experience with ServiceNow App Engine and custom application development Knowledge of ITIL, eTOM, and other telco operational standards Bilingual (English/French) is a plus for Montreal-based candidates Seniority level Mid-Senior level Employment type Contract Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr
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ServiceNow Technical Architect
2 weeks ago
Toronto, Ontario, ON, Canada Customizo | ServiceNow Elite Partner Full timeWe are seeking an experienced and visionary ServiceNow Technical Architect to lead the strategic design and governance of ServiceNow solutions across enterprise initiatives. This role requires deep technical knowledge of the ServiceNow platform, including ITSM, ITOM, CSM, and platform architecture, with experience delivering large-scale, complex...
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Senior ServiceNow Solution Architect
3 weeks ago
Toronto, Canada ServiceNow Full timeA global technology leader is seeking a Solution Architect in Toronto, Ontario, responsible for guiding customers in implementing ServiceNow's solutions. This position emphasizes building strong relationships, providing architectural guidance, and delivering tailored presentations to clients. The ideal candidate will have over 8 years of experience in...
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Senior ServiceNow Solution Architect
4 weeks ago
Toronto, Canada ServiceNow Full timeA global technology leader is seeking a Solution Architect in Toronto, Ontario, responsible for guiding customers in implementing ServiceNow's solutions. This position emphasizes building strong relationships, providing architectural guidance, and delivering tailored presentations to clients. The ideal candidate will have over 8 years of experience in...
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ServiceNow Architect
2 weeks ago
Toronto, Canada Galent Full timeWe have an immediate opening for a ServiceNow Architect with a leading IT service/solutions provider in Toronto, Ontario, Canada.Title: ServiceNow Architect (SOM/OMT - TechM194798Location: Toronto, ONwe are looking for ServiceNow Architect (SOM/OMT) immediately with experience in ServiceNow, Sales and Order ManagementJob Summary: ServiceNow Architect (Sr.) -...
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ServiceNow Architect
2 weeks ago
Toronto, Ontario, Canada Galent Full timeWe have an immediate opening for a ServiceNow Architect with a leading IT service/solutions provider in Toronto, Ontario, Canada.Title: ServiceNow Architect (SOM/OMT - TechM194798Location: Toronto, ONwe are looking for ServiceNow Architect (SOM/OMT) immediately with experience in ServiceNow, Sales and Order ManagementJob Summary:ServiceNow Architect (Sr.) -...
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ServiceNow Architect
2 weeks ago
Toronto, Ontario, Canada Galent Full timeTitle:ServiceNow Architect (SOM/OMT)Location:Toronto, ON (Onsite)we are looking for ServiceNow Architect (SOM/OMT) immediately with experience in ServiceNow, Sales and Order ManagementJob Summary:ServiceNow Architect (Sr.) - SOM/OMT + TelecomServiceNow Sales and Order Management (SOM) module or earlier known as Telecom Order Management (OMT) :Experience...
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Sr Executive Enterprise Architect
2 weeks ago
Toronto, Canada ServiceNow Full timeJob DescriptionServiceNow is seeking a Enterprise Architect to join our team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. The Enterprise Architect role is focused on bringing...
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Sr Executive Enterprise Architect
2 weeks ago
Toronto, Canada ServiceNow Full timeCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly...
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Sr Executive Enterprise Architect
2 weeks ago
Toronto, Canada ServiceNow Full timeCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly...
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Sr Executive Enterprise Architect
2 weeks ago
Toronto, Ontario, Canada ServiceNow Full timeCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
