Senior QA Analyst

2 weeks ago

Old Toronto, Canada EQ Bank | Equitable Bank Full time

Purpose of Job

The Senior QA Analyst is a key member of the team responsible for supporting the planning, design and execution of all software testing activities within Equitable Bank. The Senior QA Analyst will work collaboratively within the IT department and other business units to ensure that Project QA needs and tasks are identified and executed with agreed upon quality metrics. The Senior QA Analyst will analyze project artifacts to identify test requirements, design and execute test scripts, and participate in the defect process from reporting to monitoring to resolution. The Senior QA Analyst will also support business acceptance and user acceptance testing.


Main Activities:
  • Create and manage testing strategy, estimates and test plans for Project Delivery
  • Review business requirements with the Business Analyst and business users and clarify any ambiguity ensuring testing conditions are understood
  • Develop and execute test cases within the agreed upon timelines ensuring the application is performing as expected
  • Assess and escalate critical & high impact quality issues to the Technology Delivery Lead or Project Lead
  • Review test deliverables, manage defects and document test results
  • Participate in defect review meetings and provide analysis as required
  • Assist in the validation of newly created testing environments in coordination with vendors and IT
  • Troubleshoot and review logs/queues as required to analyze potential defects
  • Assist Technology Delivery Lead or Project Manager in creating status and progress reports and testing metrics as required
  • Follow prescribed change control procedures, making sure all changes are properly documented, approved and communicated
Knowledge/Skill Requirements:
  • 4+ years of experience with creating Test Strategies, Test Plans and Project QA artifacts
  • 3+ years of Financial Institution Experience
  • Good understanding of SDLC and of Agile/Scrum software development process
  • Strong aptitude for learning new technologies
  • Ability to interact effectively within a cross functional team
  • Additional Nice to Have Skills:
  • Strong skills in using JIRA + Confluence
  • Previous experience working with Core Banking Systems
  • Experience working with Dynamics 365 CRM, Power Apps and Power Automate
  • Previous experience with automated testing tools
Job Complexities / Thinking Challenges
  • The Senior QA Analyst will be required to create and execute test cases ensuring changes being proposed for our core banking and web applications are thoroughly tested with no negative impacts to existing functionality. The position requires the ability to work in a fast-paced environment with competing initiatives.
The ideal candidate would need to demonstrate:
  • High level of analytical skills to validate and address defects
  • Intent listening and excellent communicating when discussing and relaying ideas to QA, other business units, and the vendor
  • Excellent organization skill as incumbent will be required to work on multiple tasks
  • Well-developed verbal and written communication skills with the ability to respond in a clear, concise and professional manner to various organizational levels
  • Excellent inter-personal skills and must be able to work under pressure
  • Ability to work and think independently
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