Project Manager

4 weeks ago


Vancouver, Canada HS GovTech Solutions Ltd. Full time
Role and ResponsibilitiesThe onboarding of a newly contracted customer on the HSCloudSuite platform. Onboarding responsibilities include, but are not limited to:
  • Being the primary point of contact at HealthSpace for the customer
  • Preparing and Distributing the project plan and other project tracking documentation
  • Taking the lead and maintaining control of the project, from start to finish
  • Organizing all tasks for the onboarding process, and ensuring those tasks are completed on time, correctly and within project budget
  • Maintaining regular phone and email contact with the customer
  • Preparing weekly and monthly project status documents for the customer and for HealthSpace management
  • Utilize phone meetings and email to gather needed requirements from the customer, during the onboarding process
  • Being responsible, as needed, for completing the specific tasks within the project. Tasks within the project include, but are not limited to: Preparing gap analysis and other company specified product design and requirements documentation; Setting Up/Configuring the Cloud product, via the Form Builder and other Admin tools; Testing the system; preparing user training documents; training the customer via web meeting or in person; data clean up related items; other documentation and work as dictated by the HealthSpace onboarding process.
  • Being able to identify during a project when a development ticket is needed, and create that development ticket for assignment, in the project format per HealthSpace.
Secondary ResponsibilitiesHealthSpace management from time to time will have other needs of a Product and Implementations Manager. These include, but are not limited to:
  • Preparing system documentation outside of what is specific above
  • Updating features and functions within the system, utilizing the Form Builder tools, for other projects that may not be directly assigned, on an as needed basis
  • Knowledge and to adhere to HealthSpace Security and Cyber polices
  • Preparing system documentation outside of what is specific above
  • Updating features and functions within the system, utilizing the Form Builder tools, for other projects that may not be directly assigned, on an as needed basis
  • Knowledge and to adhere to HealthSpace Security and Cyber polices
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