Senior Director, Fusion Services

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What You’ll Be Doing

CIBC has established new capabilities to mitigate financial crimes through the establishment of a Fusion Centre. The Fusion Centre will bring together capabilities that cross cyber, fraud, physical security and crisis management to enhance our abilities to protect clients and employees. The Senior Director, Fusion Services will work with the VP Fusion to develop and maintain the vision and strategy for the Fusion Centre. Your mandate will be to lead the overall development of processes and technology capabilities to enable and support the effective operation of the Fusion Centre. This includes; but not limited to, building and maintaining technical and automation capabilities for core Fusion Centre functions that include Fusion incidents, threat intelligence, data analytics, threat detection, reporting/dashboarding, and controls. You will also be responsible for establishing a mature Fusion communications capability; leading the development of Fusion communication frameworks and protocols that allow for a cross-pillar approach and view.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How You’ll Succeed

Strategy & Roadmaps: Lead the strategy and delivery of Fusion capability, including establishing physical centres with appropriate facilities. Lead the implementation of a ‘follow the sun model’ for Fusion, including assessment and establishment of international locations and teams as appropriate. Lead the creation and execution of a strategic roadmap for CIBC that will significantly improve our ability to effectively identify and respond to financial crime activities in a proactive and integrated manner. Develop and lead Fusion’s partnerships framework, including both internal and external; leading FS-ISAC Fusion Forum, developing strong partnerships with other FIs and non-financial industry Fusion Centres, capturing learnings and best practices.

Compliance & Best Practices: Accountable for the establishment and leadership of Fusion governance capabilities; ensuring Fusion follows all appropriate regulations, policies and procedures, meets CIBC standards, and implements appropriate controls. Provide a cross-disciplinary perspective and ongoing focus for continuous improvement, and will require close collaboration with partners across the enterprise. Make recommendations to business leaders to ensure alignment and enhancement of our systems, processes and practices to current and future financial crimes trends that will secure and safeguard our Bank. Provide leadership and effective management of business unit staff to influence employee commitment to the organization, to the team, and to their job by ensuring compliance with policies, standards, guidelines and controls by applying the policies and controls fairly and consistently so employees understand what to expect.

People Leadership: Provide leadership and effective management of business unit staff to influence employee commitment to the organization, to the team, and to their job by; setting appropriate context when assigning work to ensure that individuals’ roles support the achievement of the business unit’s priorities and CIBC’s overall goals; building team and individual capabilities by providing development opportunities such as job shadowing, special projects, and training; managing performance by providing fair and accurate formal and informal feedback, identifying and removing obstacles to performance and by explaining how performance expectations align with business priorities; and creating a positive work environment and being an effective role model by championing CIBC’s mission, vision and values.

Who You Are

You can demonstrate experience in Strategic Management (15-20 years) within an Enterprise Security function. You possess excellent communication and interpersonal skills, both oral and written, as well as ability to analyze, understand and explain the value proposition of security initiatives to senior executives and Board members. Possess advanced management and leadership skills sufficient to lead and motivate professional staff in a number of occupational areas to achieve planned enterprise wide objectives. Exceptional relationship management skills; ability to build strong relationships internally and externally with multiple stakeholders; as well as, strong problem solving skills to creatively develop unique approaches and solutions that are necessary to address complex problems. You have excellent planning and integration skills to plan for and integrate the required components of an overall financial crimes strategies.

You embrace and champion change. You'll continuously evolve your thinking and the way you work to deliver your best.

You are a bold and accountable leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.

You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

Prior to starting in this role, security checks, including a criminal record check must be successfully completed to the satisfaction of CIBC. An annual criminal record check may also be required.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location Toronto-CC East 12th Floor

Employment Type Regular

Weekly Hours 37.5

Skills Cost Effectiveness Analysis, Customer Experience (CX), Employee Experience, Leadership, Process Changes, Project Delivery, Project Management Oversight, Results-Oriented, Strategic Objectives, Strategic Projects #J-18808-Ljbffr

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