Product Marketing Manager, Hospitality

2 weeks ago

Old Toronto, Canada Lightspeed Commerce Full time

The Product Marketing team at Lightspeed is seeking a creative, results-oriented Product Marketing Manager to accelerate growth of the Lightspeed Restaurant product in North America. Reporting to the Global Lead, Hospitality PMM and working closely with the Hospitality PMMs based in EMEA and APAC, this position will: develop, coordinate, and execute product launches and go-to-market programs for the Hospitality product portfolio; establish impactful positioning and messaging; conduct market analysis; gather customer feedback; and act as the voice of the customer within the organization and ensure customer needs are addressed at each marketing touchpoint. 

At Lightspeed, as Product Marketing Manager, you will build relationships throughout the organization. You will interact with diverse stakeholders such as product, marketing, sales, customer service, partnerships and others in order to help accelerate the launch and lifecycle management of our various products. 

What you’ll be responsible for: 

  • Becoming an expert in the Hospitality industry and understanding the technology landscape that helps restaurateurs be successful
  • Conducting market research and gleaning nuanced market insights that will help inform our roadmaps and hone our messaging
  • Conducting customer interviews and maintaining a deep understanding of our customers
  • Translate insights into strategies that help support and drive our organizational OKRs
  • Go-to-market planning and execution of programs, with ownership of the results of these initiatives
  • Learning the competitive landscape and products inside-out so that you can effectively position our products in the market as well as arm customer-facing teams with that knowledge
  • Being the go-to person for messaging around our products and value proposition
  • Developing collaborative relationships with various cross-functional teams, including Marketing, Product Managers, Sales leadership, and production teams of creatives and automation specialists
  • Developing a roadmap of marketing initiatives that spans the customer lifecycle, from initial launch through product adoption, onboarding and retention
  • Work closely with Content, Design, Marketing Automation, and Product teams to develop creative and compelling content that resonates with our customers

What you need to bring to the team:

  • 2-5 years experience working in product marketing, growth or lifecycle marketing, or similar go-to-market experience
  • Previous background in SaaS marketing, preferably with experience in either consumer apps / technologies, early stage startups, or with exposure to small business audiences
  • Experience working with product and engineering teams, as well as sales teams
  • Excellent project management skills to lead and influence multiple cross-functional stakeholders to meet project objectives and deadlines
  • Ability to build, maintain, and manage close working relationships across a variety of departments and levels
  • Strong quantitative analytical ability and excellent written and oral communication skills
  • Genuine interest in and curiosity in helping small businesses succeed

Even better if you have, but not necessary:

  • MBA or Product Marketing Alliance certification 
  • Experience in the hospitality industry in any capacity is a strong asset 

What’s in it for you?

Come live the Lightspeed experience...

  • Ability to do your job in a truly flexible environment;
  • Genuine career opportunities in a company that’s creating new jobs every day;
  • Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy, and (not) hungry:

  • Lightspeed RSU program (we are all owners)
  • Unlimited paid time off policy
  • Immediate access to health insurance
  • Health and wellness benefits
  • Paid leave assistance for new parents
  • Linkedin learning license
  • 1 paid volunteer day annually 

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here .

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop  commerce  platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud  commerce  solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

How did you initially hear about this job?  *
Please select

If you chose Lightspeed Employee, Lightspeed Event, or Other, please specify here:

In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye  *

What languages do you speak fluently?  *

Do you have any obstacles with respect to your ability to legally work in Canada?  *
--

#J-18808-Ljbffr

  • Product Marketing Manager, Hospitality

    2 weeks ago

    Old Toronto, Canada Lightspeed Commerce Full time

    The Product Marketing team at Lightspeed is seeking a creative, results-oriented Product Marketing Manager to accelerate growth of the Lightspeed Restaurant product in North America. Reporting to the Global Lead, Hospitality PMM and working closely with the Hospitality PMMs based in EMEA and APAC, this position will: develop, coordinate, and execute product...

  • Product Marketing Manager, Hospitality

    4 weeks ago

    Toronto, Canada Lightspeed Full time

    Hi there! Thanks for stopping by The Product Marketing team at Lightspeed is seeking a creative, results-oriented Product Marketing Manager to accelerate growth of the Lightspeed Restaurant product in North America. Reporting to the Global Lead, Hospitality PMM and working closely with the Hospitality PMMs based in EMEA and APAC, this position will:...

  • Product Marketing Manager, Hospitality

    2 weeks ago

    Toronto, ON, Canada Lightspeed Commerce Full time

    The Product Marketing team at Lightspeed is seeking a creative, results-oriented Product Marketing Manager to accelerate growth of the Lightspeed Restaurant product in North America. Reporting to the Global Lead, Hospitality PMM and working closely with the Hospitality PMMs based in EMEA and APAC, this position will: develop, coordinate, and execute product...

  • Manager, Marketing

    5 days ago

    Toronto, ON, Canada Plusgrade Inc. Full time

    Travel is not just about the destination; it's about every memory made along the way. We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being...

  • Product Manager, It

    1 month ago

    Toronto, Canada Bridgemarq Real Estate Services Manager Limited Full time

    Status: Full time About RPS Real Property Solutions - At RPS we thrive on finding incredibly smart home and neighborhood real estate intelligence and insights for our customers to help add value to the home journey, we find, understand, and overcome the barriers that keep the business from delivering a positive customer experience. We are a team who shares...

  • Senior Product

    3 days ago

    Old Toronto, Canada Vitacore Industries Full time

    About Vitacore: Vitacore Industries has always had protection of our healthcare workers and the planet in mind when innovating the best of technology to everything we do. Founded in 2020 at the start of the pandemic, Vitacore’s team of scientists, engineers, and business leaders set out on a mission to help frontline healthcare workers stay safe. Taking...

  • Senior Product

    3 days ago

    Old Toronto, Canada Vitacore Industries Full time

    About Vitacore: Vitacore Industries has always had protection of our healthcare workers and the planet in mind when innovating the best of technology to everything we do. Founded in 2020 at the start of the pandemic, Vitacore’s team of scientists, engineers, and business leaders set out on a mission to help frontline healthcare workers stay safe. Taking...

  • Senior Product

    5 days ago

    Old Toronto, Canada Vitacore Industries Full time

    About Vitacore: Vitacore Industries has always had protection of our healthcare workers and the planet in mind when innovating the best of technology to everything we do. Founded in 2020 at the start of the pandemic, Vitacore’s team of scientists, engineers, and business leaders set out on a mission to help frontline healthcare workers stay safe. Taking...

  • Product Marketing Manager

    2 weeks ago

    Toronto, Canada Deliverect Full time

    **Your Impact** At Deliverect, we are revolutionizing order management for the hospitality, grocery, and soon retail industries, helping them thrive in a fast-paced digital world. As a Product Marketing Manager, you will play a critical role at the intersection of product development and marketing strategy. You will be the voice of our customers and...

  • Hospitality Procurement Specialist

    1 month ago

    Toronto, Canada Larco Hospitality Full time

    We’ve come a long way since the company formed in 1998. Larco Hospitality has become one of Canada's leading full-service, hotel management companies. Our current portfolio features some of the most well-recognized and best-loved brands in the hospitality industry including the Sheraton, Marriott Hotels & Resorts and Hilton. But we are more than our...

  • Cook - Dana Hospitality

    1 day ago

    Toronto, Canada Dana Hospitality Full time

    Company Description **WHO ARE WE?** We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by...

  • Product Marketing Manager

    1 month ago

    Old Toronto, Canada Hour Consulting Full time

    Our client is a Higher Education Technology company with over 8 years of experience in helping higher education institutions globally better engage their students, improve their campuses' student life experience, and ensure that they ultimately provide success for their students. They are a team deeply committed to improving student success and college...

  • Product Marketing Manager

    1 month ago

    Old Toronto, Canada Hour Consulting Full time

    Our client is a Higher Education Technology company with over 8 years of experience in helping higher education institutions globally better engage their students, improve their campuses' student life experience, and ensure that they ultimately provide success for their students. They are a team deeply committed to improving student success and college...

  • Product Marketing Manager

    1 month ago

    Old Toronto, Canada Hour Consulting Full time

    Our client is a Higher Education Technology company with over 8 years of experience in helping higher education institutions globally better engage their students, improve their campuses' student life experience, and ensure that they ultimately provide success for their students. They are a team deeply committed to improving student success and college...

  • Marketing and Communications Manager

    2 days ago

    Old Toronto, Canada Array Marketing Full time

    For over 40 years, Array Marketing has been a global leader in the retail display and in-store merchandising services industry. Global brands like Estée Lauder, Sephora, L’Oreal and Samsung to name a few, rely on our team of more than 2,000 employees around the world, to create great retail experiences by bringing their visions to life. We are committed...

  • Marketing and Communications Manager

    18 hours ago

    Old Toronto, Canada Array Marketing Full time

    For over 40 years, Array Marketing has been a global leader in the retail display and in-store merchandising services industry. Global brands like Estée Lauder, Sephora, L’Oreal and Samsung to name a few, rely on our team of more than 2,000 employees around the world, to create great retail experiences by bringing their visions to life. We are committed...

  • Product Marketing Manager

    1 month ago

    Old Toronto, Canada Carbon, Inc. Full time

    Who We AreWe go beyond software. Carbon6 is building a community to support ecommerce sellers by removing the barriers to selling online and simplifying their path to success. Developed by the brightest minds in the marketplace ecosystem, our suite of software tools and resources help entrepreneurs succeed at every stage of their journey. We are a global...

  • Product Marketing Manager

    1 month ago

    Old Toronto, Canada Carbon, Inc. Full time

    Who We AreWe go beyond software. Carbon6 is building a community to support ecommerce sellers by removing the barriers to selling online and simplifying their path to success. Developed by the brightest minds in the marketplace ecosystem, our suite of software tools and resources help entrepreneurs succeed at every stage of their journey. We are a global...

  • Product Marketing Manager

    1 month ago

    Old Toronto, Canada Carbon, Inc. Full time

    Who We AreWe go beyond software. Carbon6 is building a community to support ecommerce sellers by removing the barriers to selling online and simplifying their path to success. Developed by the brightest minds in the marketplace ecosystem, our suite of software tools and resources help entrepreneurs succeed at every stage of their journey. We are a global...

  • Product Marketing Manager

    6 days ago

    Old Toronto, Canada Cari Full time

    Momentum Financial Services is a leading provider of financial services in North America. For 40 years, we've been committed to providing financial solutions that meet the evolving needs of consumers and business owners. Through our retail network of over 400 locations, known as Moneymart, Insta Cheques and the Cheque Cashing store, we provide access to cash...