General Manager

3 months ago

Vancouver, Canada The MRG Group Full time

The Position

Reporting directly to the Regional General Manager, the General Manager will be a natural leader and help to deliver positive shareable experiences. They are fun, energetic and know how to throw a party

They will be responsible for creating positive shareable experiences for guests at Dublin Calling Vancouver and other MRG-owned businesses, as well as driving business through community outreach.

Do you love

  • Delivering excellent service while ensuring guests leave happy?
  • Working with a team of like-minded, fun-loving individuals?
  • Hosting events and parties with your friends and family?

Do you have

  • A passion for creating positive, shareable experiences?
  • Availability to work on weekends and holidays, including late nights and into the wee hours of the morning?
  • A vision for the party?

The Role

  • Provide top-notch service, safety, and cleanliness of the venue resulting in operational excellence.
  • Oversee and strategize ways to improve financial performance while ensuring brand standards are met.
  • Create positive relationships with the team while exhibiting empathy and respect for people at all levels.
  • Effectively address guest concerns in a fair and honest way.
  • Develop and maintain a positive work culture for all employees.
  • Take ownership of the training and development of staff.
  • Collaborate with the sales team and follow through with service expectations for special events (food service, staffing levels, room set-up).
  • Bring life to the party and encourage the team to do the same

Due to the nature of the work, after-hours correspondence may be required.

What’s in it for you?

  • Competitive starting salary.
  • Paid time off.
  • Participation in the MRG Travel Ambassador Program.
  • Employee discounts to our concerts/shows, at our hospitality venues.
  • A welcoming, fun, and safe work environment where everyone can show up authentically to work each day and feel respected.

The MRG Group is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on any of the protected grounds mentioned under Human Rights Code such as race, national origin, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status. We encourage you to contact us at people.culture@themrggroup.com if you require any accommodation in the recruitment process.

Thank you for your interest in MRG. Given the anticipated interest in this role, only those selected for an interview will be contacted.

#MRGCareers

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