Current jobs related to Claims Specialist Advisor - SaintPhilippe - First Central

  • Claims Specialist

    3 weeks ago

    Saint-Hyacinthe, Quebec, Canada Intact Financial Corporation Full time

    About the RoleWe're seeking a skilled Claims Representative to join our team. As a Claims Representative, you will be responsible for handling claims in a professional and timely manner, ensuring that our customers receive the best possible service.Key ResponsibilitiesListen to customers, clearly explain the claims process, and deliver a simplified service...

  • Claims Specialist

    3 weeks ago

    Saint-Hyacinthe, Quebec, Canada Intact Financial Corporation Full time

    About the RoleWe're seeking a skilled Claims Representative to join our team. As a Claims Representative, you will be responsible for handling claims in a professional and timely manner, ensuring that our customers receive the best possible service.Key ResponsibilitiesListen to customers, clearly explain the claims process, and deliver a simplified service...

  • Claims Representative

    4 weeks ago

    Saint-Hyacinthe, Quebec, Canada Intact Financial Corporation Full time

    About the RoleWe're seeking a skilled Claims Representative to join our team. As a Claims Representative, you will be responsible for handling claims, analyzing insurance coverage, and communicating with clients to provide a simplified service that exceeds their expectations.Key ResponsibilitiesListen to clients, clearly explain the claim process, and answer...

  • Claims Representative

    4 weeks ago

    Saint-Hyacinthe, Quebec, Canada Intact Financial Corporation Full time

    About the RoleWe're seeking a skilled Claims Representative to join our team. As a Claims Representative, you will be responsible for handling claims, analyzing insurance coverage, and communicating with clients to provide a simplified service that exceeds their expectations.Key ResponsibilitiesListen to clients, clearly explain the claim process, and answer...

  • Senior Construction Contracts

    2 months ago

    Saint-Constant, Quebec, Canada Holcim Full time

    Holcim is seeking a highly experienced Senior Construction Contracts and Claims Specialist to join our team at Saint Constant Cement Plant. In this crucial role, you will be responsible for overseeing all aspects of construction contracts and claims related to a large-scale project. Your expertise will ensure strict adherence to safety protocols and...

  • Senior Construction Contracts

    4 weeks ago

    Saint-Constant, Quebec, Canada Holcim Full time

    Holcim is seeking a highly experienced Senior Construction Contracts and Claims Specialist to join our team at Saint Constant Cement Plant. In this crucial role, you will be responsible for overseeing all aspects of construction contracts and claims related to a large-scale project. Your expertise will ensure strict adherence to safety protocols and...

  • Senior Manager, Claims

    7 days ago

    Saint John, Canada Sécurité Nationale Compagnie d'Assurance Full time

    Description : The Senior Manager of Claims Operations oversees the activities of Team Managers of our Dispatch, Oversights, Training and Complex Auto teams. This role leads, coaches and develops people managers and claims support roles within the operations to deliver on key performance metrics and personal development objectives. The Senior Manager is...

  • Bilingual Disability Claims Specialist, Risk Management Expert

    1 day ago

    Saint-Constant, Quebec, Canada Royal Bank of Canada> Full time

    Job Title: Bilingual Disability Claims SpecialistAbout the RoleWe are seeking an experienced Bilingual Disability Claims Specialist to join our team. This role will involve assessing and managing individual disability claims, ensuring they are reviewed fairly, processed accurately, and paid on time.Key ResponsibilitiesAssess: Review and approve claims based...

  • Claims Expert

    2 months ago

    Saint-Hyacinthe, Quebec, Canada Intact Financial Corporation Full time

    **About the Role**Intact Financial Corporation is seeking a skilled Claims Expert to join their team. This role involves handling new claims, interviewing insured individuals and witnesses, analyzing coverage, evaluating damages, and settling claims.**Key Responsibilities**Handle new claims and investigate damagesInterview insured individuals and witnesses...

  • Claims Expert

    2 months ago

    Saint-Hyacinthe, Quebec, Canada Intact Financial Corporation Full time

    **About the Role**Intact Financial Corporation is seeking a skilled Claims Expert to join their team. This role involves handling new claims, interviewing insured individuals and witnesses, analyzing coverage, evaluating damages, and settling claims.**Key Responsibilities**Handle new claims and investigate damagesInterview insured individuals and witnesses...

  • Service Advisor

    4 weeks ago

    Saint-Basile-le-Grand, Canada Ford St-Basile Full time

    Service Advisor Job at Ford St-BasileWe are seeking a skilled Service Advisor to join our team at Ford St-Basile. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring seamless vehicle repairs, and maintaining a high level of customer satisfaction.Key Responsibilities:Answer phone requests and respond to customer...

  • Service Advisor

    4 weeks ago

    Saint-Basile-le-Grand, Canada Ford St-Basile Full time

    Service Advisor Job at Ford St-BasileWe are seeking a skilled Service Advisor to join our team at Ford St-Basile. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring seamless vehicle repairs, and maintaining a high level of customer satisfaction.Key Responsibilities:Answer phone requests and respond to customer...

  • Claims Representative

    4 months ago

    Saint-Hyacinthe, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Service Advisor

    4 weeks ago

    Saint-Clet, Canada NAPA AUTOPRO - Garage S. Groleau Full time

    {"title": "Service Advisor", "description": "\u003Cp\u003E\u003Cb\u003ESERVICE ADVISOR ROLE AT NAPA AUTOPRO - GARAGE S. GROLEAU\u003C\/b\u003E\u003C\/p\u003E\u003Cp\u003E\u003Cb\u003EJob Summary\u003C\/b\u003E\u003C\/p\u003E\u003Cp\u003EWe are seeking a skilled Service Advisor to join our team at NAPA AUTOPRO - Garage S. Groleau. As a Service Advisor, you...

  • Service Advisor

    4 weeks ago

    Saint-Clet, Canada NAPA AUTOPRO - Garage S. Groleau Full time

    {"title": "Service Advisor", "description": "\u003Cp\u003E\u003Cb\u003ESERVICE ADVISOR ROLE AT NAPA AUTOPRO - GARAGE S. GROLEAU\u003C\/b\u003E\u003C\/p\u003E\u003Cp\u003E\u003Cb\u003EJob Summary\u003C\/b\u003E\u003C\/p\u003E\u003Cp\u003EWe are seeking a skilled Service Advisor to join our team at NAPA AUTOPRO - Garage S. Groleau. As a Service Advisor, you...

  • Service Advisor

    3 weeks ago

    Saint-Basile-le-Grand, Canada Ford St-Basile Full time

    Service Advisor Job at Ford St-BasileJoin our team at Ford St-Basile as a Service Advisor, where you will play a crucial role in ensuring exceptional customer experiences and efficient vehicle repairs.Key Responsibilities:Answer customer inquiries and provide timely follow-up on repair and service statusManage customer reception and provide top-notch...

  • Service Advisor

    4 weeks ago

    Saint-Basile-le-Grand, Canada Ford St-Basile Full time

    Service Advisor Job at Ford St-BasileJoin our team at Ford St-Basile as a Service Advisor, where you will play a crucial role in ensuring exceptional customer experiences and efficient vehicle repairs.Key Responsibilities:Answer customer inquiries and provide timely follow-up on repair and service statusManage customer reception and provide top-notch...

  • Service Advisor

    4 weeks ago

    Saint-Basile-le-Grand, Canada Ford St-Basile Full time

    Service Advisor Job at Ford St-BasileWe are seeking a skilled Service Advisor to join our team at Ford St-Basile. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.Key Responsibilities:Answer phone requests and respond to customer inquiries in a timely...

  • Service Advisor

    4 weeks ago

    Saint-Basile-le-Grand, Canada Ford St-Basile Full time

    Service Advisor Job at Ford St-BasileWe are seeking a skilled Service Advisor to join our team at Ford St-Basile. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.Key Responsibilities:Answer phone requests and respond to customer inquiries in a timely...

  • Banking Advisor

    1 week ago

    Saint-Jérôme, Quebec, Canada National Bank Full time

    About the RoleWe are seeking a skilled Banking Advisor to join our team at National Bank. As a Banking Advisor, you will be responsible for providing exceptional client service and advice on personal and small business banking solutions.Key ResponsibilitiesListen to clients' needs and resolve complex situations.Give advice and offer appropriate solutions for...

Claims Specialist Advisor

3 months ago

SaintPhilippe, Canada First Central Full time

We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life.

Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills are built on data expertise; it creates the insights we need to give the right cover to the right customers at the right price. But, it’s the people inside and outside our business that power us. They make us stand out, help us succeed. We’re ambitious. We’re growing. We’ve won awards.

Do you have great communication skills and proven customer service experience in handling end to end claims? Are you looking to grow your career here at First Central?

We’re on the lookout for 10 Claims Specialist’s to join our Claims Academy induction commencing on Monday 9th September in our Manchester, Salford Quays office.

You’ll handle a variety of end to end motor claims across differing heads of damage for example FNOL, Recoveries, Third Party or PI ensuring fair and timely settlements for customers while adhering to the company's philosophy of claim ownership. You will continuously seek opportunities to improve processes, increase efficiency, and deliver good outcomes for customers throughout the claims journey.

Core skills we’re looking for to succeed in the role:

  • Communication: You’ll have clear and concise communication with claimants, policyholders, and other stakeholders.
  • Negotiation: You can negotiate settlements with claimants or their representatives.
  • Customer service: Able to provide excellent customer service to maintain positive relationships.
  • Problem solving: Use your data and evidence skills to make informed decisions when a problem arises.
  • Prior insurance / claims experience (desirable).

Our most valuable asset? You Here’s what we can offer:

  • Full 7 weeks training at our office in Salford Quays commencing Monday 9th September.
  • Monday to Friday, no weekends
  • Hybrid working: 3 days at home and 2 days in the office, after 6 months (subject to performance & competency).
  • Fully supportive team throughout.
  • £100 off your car insurance.
  • A fun, vibrant and busy place to work.
  • 25 days holiday plus 8 bank holidays and an extra 'You' day off for important occasions or just a day for you

Join our Claims Academy and shape your future as a Claims Specialist

What’s Involved:

  • Undertake roles and responsibilities in line with the Claims Specialist Progression Matrix.
  • Proactively record, manage, and settle claims aligned to our file ownership principles and procedures, while maintaining files within our service standards.
  • Be accountable for the management of your caseload and deliver against your key performance objectives.
  • Accurately and promptly reserve all files within our reserving philosophy.
  • Process payments on claims files and within your authorities.
  • Continuously monitor for potential fraudulent claims and act according to guidelines.
  • Agree on liability within existing case law and accident circumstances.
  • Adhere to all regulatory requirements, including Consumer Duty, DPA, AML, and Anti-Bribery principles.
  • Comply with the Group Code of Conduct and Fitness and Propriety policies.
  • Perform duties and tasks as directed within the Customer & Operations pillar to ensure all departments function effectively and efficiently.
  • Continuously assess and improve the claims process to provide the best possible service to customers.
  • Collaborate with other teams and departments to drive business improvements.
  • Adopt a mindset of continuous improvement, to test solutions and deliver improvements.
  • Comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times.
  • Ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times.
  • Any other reasonable duties.

Experience & knowledge:

  • Prior insurance / claims handling experience (Essential).
  • Proven customer service experience.
  • Strong expertise in handling complaints.
  • Knowledge of FCA requirements (including individual responsibilities in relation to Consumer Duty).

Skills:

  • Critical thinking and problem-solving skills.
  • Good communication skills, both verbal and written.
  • Negotiation and influencing skills.
  • Good time management and organisational skills.
  • Strong customer service skills.
  • Good IT, numeracy and literacy skills.

Behaviours:

  • Customer-focused.
  • Embrace and incorporate the Company Values.
  • Attention to detail and accuracy.
  • Self-motivated and enthusiastic.
  • Focused on developing skills.
  • Able to work independently and as part of a team.
  • Organized and proactive.
  • Flexible and positive.
  • Collaborate effectively with various teams and departments.
  • Strives to drive business improvements to contribute to the success of the business.

Ready to make a positive impact? Apply now and be part of something big

What can we do for you?

People first. Always. We’re passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that’s what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you’ll enjoy, take a look at all our perks in full here.

Intrigued? Our Talent team can tell you everything you need to know about what we want and what we’re offering, so feel free to get in touch.

#J-18808-Ljbffr