Appointment Coordinator

4 weeks ago


Mississauga, Canada Audi Niagara Full time
Appointment Coordinator (Performance Acura)

At Performance Acura Niagara we are committed to guest service. A proud recipient of the Acura Client Experience (ACE) award for service, we go the extra mile in providing care to everyone who walks through our doors. 

Performance Acura Niagara is currently seeking an Appointment Coordinator to join our dynamic team in St. Catharines. The ideal candidate will be responsible for identifying, recommending and documenting service maintenance and repairs for customers in a fast paced environment.

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

  • Great Experience:Every customer is entitled to a great experience
  • Integrity:We are honest and transparent in our actions
  • Diversity:We are stronger through the inclusion of people, brands and ideas
  • Innovation:We passionately embrace opportunities for new and continuous improvements
  • Empowerment:We encourage and support our people in taking initiative
  • Giving Back:We positively impact the communities in which we live, work and raise families
Here’s what you’ll deliver:
  • Communicate effectively by telephone and email with customers (both inbound and outbound communication)
  • Schedule service and maintenance retention appointments.
  • Answer inbound calls and respond to all customer inquiries and effectively follow up with clients and prospective clients by utilizing established dealership templates to communicate with customers by email and telephone.
  • Utilize dealership call scripts for all inbound and outbound service calls.
  • Schedule, log, and confirm appointments with customers and achieve daily/weekly/monthly goals
  • Update the CRM with information regarding all verbal communication with customers.
  • Enter information in the Appointment Log when an appointment is scheduled.
  • Study products and services to continually enhance ability to assist customers.
    Communicate with the BDC Manager relative any potential customers issues or problems. 
What you need to succeed:
  • Previous experience in a dealership environment is considered an asset.
  • A high school diploma or GED.
  • May be required to work on Saturday as per business needs.
  • Strong computer skills, including hands-on experience with Microsoft Office and Google Apps.
  • Excellent listening and communication skills.
  • Ability to work under pressure in a fast-paced environment.
***This compensation range will be based on knowledge and experience***

Job Type:Permanent - Full Time 
Salary:$17.50 per hour 

Performance Auto Group is a leading automotive company in Southern Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.

We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs. Accommodations will be provided throughout the selection process as requested. For any inquiries please email us.

#J-18808-Ljbffr

  • Mississauga, Canada Whiteoak Ford Lincoln Full time

    Whiteoak Ford Lincoln is actively hiring an Appointment Coordinator to join our successful dealership. **Your Role** As an Appointment Coordinator, you are the cornerstone of our guest's satisfaction. Your role involves collaborating with various teams to ensure all responsibilities are efficiently covered throughout the day. You will: - Make outbound...


  • Mississauga, Canada Dixie Toyota Full time

    **Are you looking for a great opportunity to begin a career in the automotive industry? We are looking to add a **full time** Appointment Coordinator/Warranty Clerk in our Service Business Development Center. **This is an entry level position - No experience required.** **Responsibilities**: - Schedule customers for recommended services & diagnostics -...


  • Mississauga, Canada Dental Mississauga Full time

    Are you an experienced dental professional seeking an exciting opportunity to join a well-established dental office? We're currently looking for a Dental Treatment Coordinator / Front Desk Support to become a valuable member of our team. **Position**: Dental Treatment Coordinator / Front Desk Support **Location**:Mississauga **Pay**: $30 per hour and up...

  • Service Coordinator

    4 weeks ago


    Mississauga, Canada Newmar Window Manufacturing Inc. Full time

    **Responsibilities** - Contact customers to book appointments for installation team - Ensure all incoming calls are answered in a timely manner - Coordinate scheduling with service team - Complete required paperwork - Input work orders - Close service runs - Book service appointments with home owners over telephone - Vacation relief **Qualifications &...

  • Logistics Coordinator

    4 weeks ago


    Mississauga, Canada Priority Logistics Inc Full time

    **Mississauga, ON** **Position: Logistics Coordinator** **9:30am-5:30pm (Monday to Friday)** Priority Logistics Inc. is an asset based intermodal service provider with offices across Canada. We offer Intermodal and over the road LTL/TL service from all the points within Ontario, British Columbia, Alberta, Quebec. A logistics coordinator is responsible...

  • Contact Coordinator

    3 days ago


    Mississauga, Canada KV Real Estate Full time

    Do you excel at building client relationships and providing exceptional customer support? If so, we have an exciting opportunity for you! As a Contact Coordinator, you will play a crucial role in our client relationship management processes. Your primary responsibility will be to proactively reach out to existing and potential clients, establish strong...


  • Mississauga, Canada St. Lawrence Dentistry Full time

    **About us** St Lawrence Dentistry is a small business in Mississauga, ON L5G 4V6. We are professional and agile. Our work environment includes: - Modern office setting St. Lawrence Dentistry is a rapidly growing, Mississauga based family practice with an incredible passion for our patients and colleagues. We are looking for a friendly, professional...

  • Clinic Coordinator

    4 weeks ago


    Mississauga, Canada OrthoPlus Clinics Full time

    Job Description: Clinic Coordinator **Responsibilities**: - Make recommendations of OTC/retail health care products (ex.bracing, pain products, etc) - Coordinate and oversee the daily operations of the clinic - Manage patient appointments, ensuring efficient scheduling and timely follow-up - Collaborate with healthcare providers to ensure smooth patient...

  • Service Coordinator

    7 days ago


    Mississauga, Canada Trenchless Utility Equipment Inc. Full time

    Job Summary: We are seeking a highly organized and detail-oriented Service Coordinator to join our team. As a Service Coordinator, you will be responsible for overseeing the coordination and delivery of services to our clients. Your role will involve administrative tasks, budgeting, program management, and supervising staff members. **Responsibilities**: -...


  • Mississauga, Canada ALDER TRUCK REPAIR Full time

    **Responsibilities**: - Greet and assist customers in person and over the phone - Manage incoming service requests and schedule appointments - Coordinate with technicians to ensure timely completion of service jobs - Answer customer inquiries and provide information about services offered - Maintain accurate records of service appointments and customer...


  • Mississauga, Canada KALSOFT Full time

    KalSoft is looking for an Engagement Coordinator - Salesto join our team in our Mississauga office. The candidate will be the “face” of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will deliver a professional and qualified first impression to all visitors. This person will have excellent...

  • Rental Coordinator

    3 days ago


    Mississauga, Canada TheRentalGuys.ca Full time

    **About us** TheRentalGuys.ca is a small business in Mississauga, ON L5L 5S5. We are professional, agile, and innovative. We are loyal and expect the same in return. Fast paced environment where the customer experience is paramount. We are changing the equipment rental industry one customer at a time. **Responsibilities**: - Manage rental operations,...

  • Program Coordinator

    4 weeks ago


    Mississauga, Canada Merit Ontario Full time

    **Introduction**: Trades for Tomorrow is looking to hire a **Program Coordinator **to help support our driven, focused, and ever-expanding team. We welcome the experience of someone who can implement processes and systems to stay effectively organized. Your ability to multi-task while managing your own work with independent individual schedules is essential...

  • Program Coordinator

    4 weeks ago


    Mississauga, Canada Merit Ontario Full time

    **Introduction**: Merit Ontario is looking to hire a **Program Coordinator **to help support our driven, focused, and ever-expanding team. We welcome the experience of someone who can implement processes and systems to stay effectively organized. Your ability to multi-task while managing your own work with independent individual schedules is essential to...


  • Mississauga, Canada Tree of Life Canada Full time

    Overview: **_ Our core purpose is “We are curators of unique brands, bringing elevated food and beverage experiences to Canadians.”_**_ Tree of Life Canada ULC_**: - is an Employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. We are committed to meeting the needs of persons...

  • Ltl Coordinator

    7 days ago


    Mississauga, Canada Bison Transport Full time

    The LTL Coordinator is responsible for having a strong understanding of how the traffic flows in all regions of the transportation business and the strategies available to meet balance goals. The LTL Coordinator will be responsible for fostering a strong relationship with all client personnel who require day-to-day service from our company. Key...


  • Mississauga, Canada Trillium Health Partners Full time

    **Job Description**: **Position**:Unit Coordination Assistant **Dept**:Surgical Clinics **File#**:2023-34131 **Status**:Permanent Part Time **Role Level**:Admin Clerical - AC03 ($21.86-$27.29) **Site**:Queensway Health Centre **Posted**: August 3, 2023 **Internal Deadline**:August 10, 2023 Trillium Health Partners (THP) is one of the largest...


  • Mississauga, Canada Trillium Health Partners Full time

    **Job Description**: _____________________________________________________________________ **Position: Unit Coordination Assistant** **Dept: Surgical Clinics** **File#: 2023-32750** **Status: Part Time (x1)** **Role Level: Admin Clerical - AC03 ($21.86-$27.29)** **Site: Queensway Health Centre** **Posted: May 8, 2023** **Internal Deadline: May 15,...


  • Mississauga, Canada Trillium Health Partners Full time

    **Job Description**: _____________________________________________________________________ **Position: Unit Coordination Assistant** **Dept: Surgical Clinics** **File#: 2023-33057** **Status: Part Time (x1)** **Role Level: Admin Clerical - AC03 ($21.86-$27.29)** **Site: Queensway Health Centre** **Posted: May 15, 2023** **Internal Deadline: May 22,...


  • Mississauga, Canada Trillium Health Partners Full time

    **Job Description**: **Position**:Unit Coordination Assistant - Day Surgery **Status**:Permanent Part Time **Dept**:Surgical Day Care **Posting ID**:2023-35624 **Role Level**:Admin Clerical (AC03) $23.47 to $29.30 **Site**:Credit Valley Hospital **Posted**:November 29, 2023 **Internal Deadline**: December 6, 2023 Trillium Health Partners (THP) is one...