Service Advisor

3 weeks ago

Newmarket, Canada Sime Darby Motors Full time
  • Discounted rates across 100+ retail shops in NZ
  • Permanent Full-Time role

Providing driving excellence since 1967

Purveyors of both new and pre-owned Audi, we pride ourselves on our exceptional pre-sales and after-sales service. Our dealershipin Newmarket,delivers anexcellent customer service from our knowledgeable and friendly service team.

Continental Cars - Audi is part of Sime Darby Group Motors which delivers an end-to-end transportation solution and unrivalled dealer network for European luxury cars in New Zealand. We are proud of the suite of luxury European car brands represented by Continental Cars across the country. Under the banner of driving excellence, Continental Cars sales and after-sales departments of the same state-of-the-art facilities and industry-leading service and solutions delivered by highly trained staff.

About the Role and Responsibilities

Continental Cars - Audi is looking for an experienced Service Adviser to manage customer requirements for service and repair in an efficient and courteous manner to ensure the highest standard of Customer Service. To organise the loading of the workshop in an efficient manner to ensure efficient utilisation of workshop capacity. To carry out customer follow-up and prospecting activities to maintain and build the volume of work within the workshop. To accurately prepare and cost customer invoices to Group Standards.

To be successful in this role, you must:

  • Have proven, current experience in a similar role
  • Be Impeccable time management and organisational skills
  • Excellent computer literacy and experience with inhouse systems
  • Have a passion for customer service
  • Have Filing and Administration tasks skills
  • Have an eagerness to learn
  • Have a clean full driver's license

Hours of work

This is a full-time role47.5 Hours a week, Monday to Friday to be worked between the hours of 6:00 to 18:00 with rostered Saturdays. However, general working hours are usually from 8:00 to 17:30. Continental Car Services is offering the right candidate a competitive salary plusa monthlybonus, and company vehicle in a stable and secure employment environment.

Additional Benefits:

Further to that, we've got an in-house training team to help you upskill through technical, business, and life skills modules, delivered in person and online - and career pathways that you can follow to get you to the next step in your career.

  • Sime Darby Privileges, an employee benefits programme with discounted shopping, fuel, in-store discounts and more
  • Health benefits including our Sime Darby Southern Cross Group scheme, offering discounted premiums, spinal, and hearing tests plus an annual flu vaccination every year.
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