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Associate Counsellor

3 months ago


Victoria, Canada Homewood Health Centre Full time

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

We have immediate, rewarding career opportunity for an Associate Counsellor to join our great team at Ravensview, part of Homewood Health, the national leader in mental health and addictions treatment in Canada.

What’s in it for you?

  • Competitive compensation, comprehensive benefits and RRSP-matching program
  • Free staff parking
  • Onsite dining room with gourmet meals prepared by our Red-Seal Chef
  • Onsite training including nationally-recognized CARES Program, first aid and the opportunity to develop knowledge of mental health and addictions care in our Ravensview Monthly Grand Rounds Education Series
  • Access to professionally-designed fitness facility, serene outdoor spaces for walking and running, and direct access to John Dean Park

Homewood Ravensview is a private 75-bed mental health, trauma and addiction facility offering evidence-based, medically-led, inpatient services for first responders, military, veterans, adults, and young adults. Located in North Saanich on 28 acres of forested hillside, Homewood Ravensview offers clients a comfortable and safe environment featuring serene ocean views from spacious rooms, welcoming common areas and a world-class team of physicians, psychiatrists, counsellors and 24-hour nursing professionals.

As an Associate Counsellor, you will be an integral part of a collaborative interdisciplinary team focused on delivering seamless services and programs to our clients and customers. In this role you will provide patient-centered treatment, rehabilitation, and support for individuals with mental illness and addiction disorders. This role focuses on creating a safe, dignified environment and involves operationalizing psycho-educational and group schedules, facilitating groups, conducting individual sessions to aid patients' understanding of group materials, and assisting in developing personalized care plans.

What You’ll Be Doing

  • Facilitate specific psycho-educational and group-based clinical sessions
  • Provide 1:1 patient support as per care plans
  • Coordinate referrals to community agencies
  • Assist interdisciplinary staff with various programs including group therapy and recreational activities
  • Maintain records and documentation; cover for prime therapy team as needed
  • Assist with creating patient-specific care plans
  • Aid nursing staff with morning routine and medication reminders
  • Ensure patient, staff and visitor safety by following infection control and emergency response protocols
  • Maintain a clean work environment, complying with infection control practices
  • Respond to medical emergencies, escalate when necessary and report incidents as required
  • Observe and report patient conditions and unsafe conditions; respond to crises and problematic behavior
  • Provide emotional support to patients while maintaining professional boundaries
  • Foster professional relationships, ensuring confidentiality and respecting patients' beliefs
  • Contribute to service standards, personal professional development and educational initiatives

What We’re Looking For

  • Lived experience in an area of: First responder, addiction, mental illness, overcoming adversity
  • At least two years of community college in mental health and addiction or a Bachelor’s degree in a relevant health care discipline; Masters candidate preferred
  • Current First Aid/CPR Certification for Health Care Providers (Level 1 or greater)
  • Two years recent related experience in a community mental health and/or substance use setting; or an equivalent combination of education, training and experience working in a relevant related industry such as police, fire, military or paramedic
  • Demonstrated ability to apply clinical and critical thinking expertise, organize, prioritize and meet deadlines
  • Ability to work independently with minimal supervision and collaboratively with others
  • Knowledge of substance misuse and of problems encountered by chemically dependent individuals
  • Knowledge of mental health issues and treatment and basic understanding of behaviour management
  • Ability to establish and maintain rapport with patients as well as observe and recognize changes in patients
  • Ability to deal effectively with conflict situations, manage aggressive behavior and use non-violent crisis intervention and behavioral management techniques
  • Effective verbal and written communication skills

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, and as required by BC Health Authorities, subject to any accommodation required by applicable human rights legislation, Homewood Ravensview requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

Homewood Ravensview acknowledges with respect the WSÁNEĆ people on whose territory it operates and recognizes that their historical relationship with the land continues to this day.

Why work with us

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

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