Senior Sales Advisor

3 weeks ago

Guelph, Canada VinFast Auto Canada Full time

À propos de VinFast

VinFast est le premier fabricant automobiles vietnamien haut de gamme, de plus nous avons réussi à atteindre notre objectif initial d'être n° 1 dans tous les segments automobiles localement en moins de 2 ans. Maintenant, en 2024, nous entamons notre prochaine mission - l'expansion globale avec le lancement de notre gamme de VUS intelligents entièrement électriques au Canada, aux États-Unis et en Europe. VinFast est l'un des plus grands constructeurs automobiles de l'Asie du Sud-Est avec des équipements et des infrastructures de classe mondial et une capacité de production pouvant atteindre 500 000 véhicules par an. Nous nous sommes associés à des fournisseurs automobiles de premier plan dans le domaine de la fabrication et de l'ingénierie et avons fait appel à la maison de design italienne de renommée mondiale Pininfarina pour concevoir à la fois l'extérieur et l'intérieur de toute notre gamme de modèles. VinFast est fier de produire des véhicules dotés d'un savoir-faire supérieur, des normes de sécurité les plus élevées et d'un système d'infodivertissement intelligent qui rivalisent avec les principaux manufacturiers asiatiques, européens et américains. VinFast soutient également ses propriétaires avec une expérience client exceptionnelle et transparente à la fois dans la vente et l'après-vente.

VinFast Auto Canada Inc., une entreprise de distribution avec un modèle commercial de vente directe aux consommateurs, a une stratégie de croissance ambitieuse prévoyant une expansion rapide des installations de vente au détail et après-vente au Canada au cours des 12 prochains mois. Notre équipe de direction est maintenant à la recherche de personnes talentueuses des secteurs de l'automobile, des produits de consommation au détail et de la technologie pour l'aider dans cette entreprise. Nos meilleurs candidats posséderont un esprit d'entreprise, de la créativité en résolution de problèmes, une éthique de travail incroyable et prospéreront dans un environnement de start-up.

VinFast et VinFast Auto Canada Inc. sont des filiales de Vingroup, l'un des plus grands conglomérats privés d'Asie avec une capitalisation boursière de 20 milliards de dollars canadiens. En tant qu'entreprise multisectorielle, Vingroup se concentre sur trois domaines principaux : la technologie, l'industrie et l'immobilier.

SCOPE OF JOB

The role of the store sales team is to provide a client experience consistent with the VinFast brand and vision, engage with clients to generate brand and product excitement, and to guide clients through the process of becoming VinFast vehicle owners. The Senior Sales Advisor is responsible for the sale of VinFast Canada electric vehicles directly to clients. This role will support the sales cycle from prospect to purchase, and requires tracking all client and sales activities. Additionally, the Senior Sales Advisor is also responsible for the management, mentorship and training of a small team of assigned Junior Sales Advisors. The Senior Sales Advisor leverages their considerable experience to help their junior colleagues become highly skilled sales professionals who can meet performance objectives while providing an outstanding customer experience. The Senior Sales Advisor also provides support and works in a highly collaborative manner with all members of the VinFast retail and wholesale organization.

RESPONSIBILITIES & KEY ACTIVITIES:

  • Represent the values of VinFast with every client interaction by displaying deep passion and generating excitement with clients who are joining the VinFast Family
  • Engage with clients and fellow team members in a multi-level, matrixed, and client-centric environment
  • Continually demonstrate excellence in all work activities
  • Actively manage the pipeline of prospects and leads to convert opportunities into deliveries
  • Lead a team of Junior Sales Advisors providing oversight, guidance and mentorship
  • Master and maintain familiarity with all VinFast product features and functionality
  • Work toward becoming a subject matter expert in all areas related to Electric Vehicles (EVs) and the competitive landscape
  • Collaborate with team members in other functional areas of the business and external partners to ensure a seamless client sales experience
  • Responsible for meeting and exceeding KPI’s as outlined by Showroom Sales Manager for Pre-Delivery and Post-Delivery of Vehicles
  • Contribute to a positive and inclusive culture focused on hard work, innovative thinking, and having fun
  • Adhere to all VinFast brand standards including store cleanliness and appearance, merchandising, dress code, etc.
  • Perform ad-hoc duties as and when required
WHAT YOU BRING ALONG
  • Bachelor’s degree preferred
  • Minimum of 2 years of experience in retail, client services, or sales
  • Experience managing a sales pipeline in various CRM applications and lead management software
  • Excellent oral and written communication skills
  • Strong interpersonal skills
  • An interest in leadership and mentoring
  • High level of attention to detail and organization
  • Holds or can obtain and maintain a Vehicle Salesperson License as required by the provincial guidelines
  • Valid driver’s license and 2 years of driving experience with a clean driving record
  • Innate curiosity and willingness for continuous learning, flexible to changing priorities, and a desire to create positive memorable experiences for our potential, as well as existing clients
  • Automotive experience not required, but a plus
  • Proficiency in business productivity tools and software (MS office suite, Salesforce, CRM applications)
  • Ability to work evening hours, weekends and holidays
CE QUE NOUS OFFRONS
  • Un environnement moderne et professionnel où vous travaillerez et apprendrez d'experts hautement spécialisés et dévoués du monde entier.
  • Des salaires compétitifs et équitables qui reconnaissent votre expérience et votre expertise.
  • Généreux ensemble d'avantages sociaux d'assurance collective pour les employés et leurs personnes à charge admissibles.
  • Compte de dépenses mieux-être pour promouvoir un mode de vie actif et une main-d'œuvre en meilleure santé.
  • Une culture de travail flexible permettant à nos employés d'ajuster leurs horaires de travail et leurs horaires, dans la mesure du possible, qui s'adapte et respecte vos engagements personnels, en équilibre avec les besoins de l'entreprise.
  • Un programme de cotisation REER pour aider nos employés à planifier et à gérer leur bien-être financier dans l'avenir.

Rejoignez-nous dans notre aventure pour atteindre de nouveaux horizons avec une excitation sans fin : Parce que quand tout semble possible, changer la mobilité pour tous devient réalisable

Chez VinFast Canada, nous nous engageons à créer et à préserver un environnement accessible, accueillant, favorable, juste et inclusif. Des aménagements sont disponibles pour soutenir les employés potentiels pendant le processus de recrutement et d'embauche. Si vous avez besoin d'un logement, veuillez-nous en informer à l'avance afin que nous puissions travailler avec vous pour trouver un logement convenable.

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