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VMware Administrator

3 months ago

Winnipeg, Canada HCLTech Full time

VMWare Level 3 Administrator

Working Location: Winnipeg, Manitoba / Hybrid 3 days in office

Responsibilities:

This position requires a person having 7+ years of relevant experience in the given technology areas.

Adhering to SLAs Mentoring / Training Team Members Handling tickets / requests Perform root cause analysis Troubleshooting technical issues Defining processes and ensuring that the processes are adhered to Oversees and is responsible for successful completion of Installation, configuration and migration Ensure maximum uptime according to the SLA Understanding of Multi-geo support environment Responsible for building / maintaining a test environment Improves and maintains customer and employee satisfaction Suggests new technologies and design changes Monitoring and maintaining SLA requirements by the team members Planning Backup/Restoration Strategy for 24x7 operation support Suggesting patches/upgrades to maintain security level Testing / Auditing/processes as required from time to time Identify Skill gaps and plan for training / knowledge updating

Technical Requirements - Primary

VMWare Infrastructure Administration and management Installation, Provisioning and Troubleshooting of VMware Virtual Infrastructure and Physical Server. Installation, upgradation and Configuration of VMware vSphere Platform 6.x,7.x ESXi Host, vCenter Server. Deployment and Provisioning of Windows, Linux VM from template, ISO and preconfigured appliances. Installations for security patches, functional patches, and version upgrades Performance tuning of ESX server Implement Hardening on ESXi Server Document support processes Maintain Compliance with Corporate Security Policies: Security Policies: Work together with the security team, identify the server venerability issues and resolving them. Responsible for restoration of data. Snapshot, HA, DRS & Cloning background process vCenter and ESXi Security hardening as per VMware security standards and best practices. ESXi host profile creation and implemetion. Health Check for VMs and ESX host using vRealize Suite. Capacity Planning for virtual environment (Cluster capacity, Storage capacity) Expanding VM resources like CPU & RAM and adding/expanding VMDKs. Update manager through OS upgradation VMware ESX (from version 6.0 to the release 6.7 and 7.0) Proficient on VMware technologies like:- VMware High-Availability, VMware vMotion, VMware DRS, VMware vCenter and vCenter Update Manager, - VMware vCenter and Web console Troubleshooting, upgradation of ESXi host, VMware tools, NIC & HBA Drivers and firmware on requirement basis or break fix. Managing License Compliance for vCenter, ESXi, vROP’s, VRA Manage and Configuration of Monitoring tool vRealize Operations. Hands-on experience of Server build Automation. Extensive knowledge on DR Tools like SRM and Veritas. In depth knowledge of managing HP/Dell hardware and configuration of Networking and storage via HP Tools. Knowledge and Hand-on experience of HP OneView and Virtual Connect.

Soft Skills:

Excellent communication and conversation skills (Verbal and Written) Good documentation skills Should have an excellent customer handling skills Able to handle high pressure situations High level of acceptance Can drive HCL's value and its methodology Proactively resolve issue and root cause analysis.

Other Skills / Experience:

Worked on Production systems Datacenter understanding Experience with hardware platforms Storage Management Techniques Experience on Sun / Veritas / Microsoft Cluster Knowledge on Cloud technologies like - Azure or AWS Prior experience of working in a DevOps / Agile environment will be added advantage. Working knowledge on ITSM tool - JIRA #J-18808-Ljbffr