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Security Site Supervisor

2 months ago

Esquimalt, Canada Commissionaires Victoria, The Islands And Yukon Full time

Join Commissionaires

Ready to make a difference? Join Commissionaires, Canada’s premier not-for-profit security company. With over 90% of our revenue reinvested into our team members and voted as one of Forbes Canada’s Top Employers for 2024, we demonstrate our commitment to our employees and community. With over 22,000 employees nationwide and over 800 employees serving across Vancouver Island and Yukon, we provide customized solutions to meet the dynamic and evolving security needs of both private and public sector clients. Our services include uniformed guard services, mobile response and support, by-law enforcement, and identification services. At Commissionaires, we are dedicated to fostering a diverse and inclusive workforce. Join us and be part of a great team where your contributions are recognized and valued. Together, we play a critical role in protecting the safety and security of Canadians.

Make a difference

Location: Esquimalt Graving Dock
Position Title: Security Site Security Supervisor
Position Status: Non-Union
Wage: $24.66/hr plus RRSP contribution by the employer
Shifts: Monday – Friday 07:00 - 15:00 (full-time) and other times as necessary
Reports to: Client Service Manager

Job Summary:

As a Security Site Supervisor, you will be responsible for overseeing the security operations at Esquimalt Graving Dock. Your primary objective will be to ensure the safety and security of personnel, property, and assets within Esquimalt Graving Dock. You will lead a team of security guards, coordinate schedules, enforce security procedures, and maintain a visible presence to deter unauthorized activity. Additionally, you will be responsible for handling any security incidents, conducting investigations when necessary, and providing regular reports to management.

Key Responsibilities:

  1. Provide superior customer service to clients and general public.
  2. Supervise a team of security guards (Commissionaires), including assigning tasks, providing training, and ensuring duties and responsibilities are carried out in accordance with site policy and instructions.
  3. Ensure all Commissionaires are properly trained, equipped and capable of performing their duties.
  4. Respond promptly to security incidents, emergencies, alarms, or other situations requiring intervention and ensure problems and concerns are communicated to the Client Service Manager.
  5. With the support of the Client Service Manager conduct thorough investigations into security incidents, including interviewing witnesses, gathering evidence, and preparing incident reports.
  6. Monitor security equipment, such as surveillance cameras, alarms, and access control systems, to ensure proper function.
  7. Manage and maintain accurate records, including daily activity logs, incident reports, security access cards.
  8. Proactively identify potential security risks or vulnerabilities and recommend measures to mitigate them to the Client Service Manager.
  9. Serve as a point of contact for security-related inquiries, requests, or complaints.
  10. Schedule Commissionaires using Track Tik security software.

Required Education, Qualifications and Experience:

  1. Must possess and maintain a Level II (Secret) Public Works and Government Service Canada security clearance.
  2. Must possess and maintain a valid BC Security Worker’s licence.
  3. Previous experience in security, law enforcement, or military, with at least 2-3 years in a supervisory role.
  4. Sound judgment and decision-making abilities, particularly in high-pressure or emergency situations.
  5. Proficiency in using security equipment and technology, including CCTV systems, access control systems, and incident reporting software.
  6. Physical fitness and the ability to perform security duties, including standing, walking, and occasionally lifting or moving objects.
  7. Flexibility to work various shifts, including nights, weekends, and holidays, as needed.
  8. Must be fluent in the English language - written, verbal and reading skills.
  9. Must have a positive attitude with a professional demeanor, and strong interpersonal skills.
  10. Have excellent attention to detail to fulfill duties and responsibilities to write incident report.
  11. Have excellent problem-solving skills with an ability to handle emergency situations in a calm manner.
  12. Can work independently and make sound decisions in varying situations.
  13. Have a demonstrated interest and experience in serving the public.
  14. Have knowledge of occupational health and safety regulations.

BENEFITS AND PERKS

  1. RRSP contributions by employer
  2. Group-life Insurance & Long-term Disability
  3. Extended Health & Dental coverage
  4. BC Transit ProPass (15% off monthly bus pass)
  5. National Bursary and Recognition programs
  6. Training provided
  7. Free uniform and dry-cleaning reimbursement
  8. Safety boot reimbursement and PPE provided (as applicable)
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