Saint Laurent Client Advisor Holt Renfrew Montreal

1 month ago

Montreal, Canada SAINT LAURENT Full time
We are currently seeking a Client Advisor to join our dynamic boutique team.

ROLE

The Client Advisor contributes actively to the store sales and key indicators achievement. They provide a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues, while consistently upholding our Maison values, image and standards.

MISSION

  • Provide outstanding client and after-sale service to all visitors and clients
  • Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
  • Cultivate a robust client portfolio to secure a proactive and growing business
  • Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
  • Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
  • Show a transparent and genuine attitude with the client and create a unique connection with them
  • Communicate in a professional and sincere way, with clients and colleagues
  • Effectively use all the available tools to optimize business opportunities
  • Proactively support and collaborate with the front and back-of-house teams, their achievements and ultimately the overall team spirit
  • Upholds and adheres to all company policies and operational procedures
PROFILE

  • Preferred experience in providing high-quality service in a client facing role, i.e. in fashion & accessory retail, in customer service or in luxury hospitality
  • Have passion for the fashion culture, like to create personalized looks
  • Have a business mindset and an entrepreneurial spirit
  • Strong team spirit to achieve common goals
  • At ease with using tools and applications, adapts quickly with new technology
  • Motivated to work in a fast-paced environment, able to multitask, prioritize; is open minded and driven by creativity
  • Proactive, passionate & with a problem-solving attitude
  • Excellent written, oral & listening skills, in English and local language, additional languages preferred
  • Embrace change and see it as an opportunity to grow and develop
Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. #J-18808-Ljbffr

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