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Account Manager Grande Prairie, Canada
4 months ago
Our team in Grande Prairie currently has an opening for a Account Manager
YOUR ROLE & RESPONSIBILITIESJob Summary:
Account Managers are responsible for managing the overall sales efforts in their assigned territory to maximize sales and profit. They must utilize frequent face-to-face and/or telephone contact in a consultative sales approach to ensure the satisfaction of customer needs. They must identify selling opportunities and assertively act upon the opportunities that offer maximum potential and/or gross profit - both with existing customers through cross- and range-selling as well as with new leads. They must uphold Brenntag's core values and focus on customer excellence in all regards every day.
Job Description:
Customer Business Development (70%)
- Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction (also through digital channels).
- Identify customer potentials, i.e., opportunities for cross- and range-selling to existing customers and engage relevant stakeholders (e.g., Brenntag Specialties sales staff).
- Set strategies and targets for growth of customers in assigned territory (sales plan); align with Sales Manager.
- Frequently conduct customer visits and prepare the meetings using all available tools and reports, coordinate, negotiate and close proposals.
- Manage spot business/rush offers, get support from Commercial Assistant when necessary.
- Liaise with relevant stakeholders to create in a timely manner the best solution for the customer and extract maximum value (e.g., Sales Management/Product Management for Pricing topics).
- Act as major point of contact to customers in assigned territory in all commercial matters.
- Conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demand.
- Leverage Brenntag Connect to generate and maximize sales.
New Customer Generation (10%)
- Spot opportunities for launching sales projects in cooperation with other departments like Product Management.
- Identify and prioritize prospective customers.
- Get in contact with prospects and involve relevant stakeholders to nurture leads down the pipeline.
- Liaise with Brenntag Specialties sales staff on customers with new Brenntag Essentials business opportunities.
- Set and maximize prices considering value-based pricing and customer segmentation within guidelines provided by Product Management.
- Ensure appropriate data administration and documentation of all business cases in the local CRM system (e.g., post processing of visits, creation of customer projects).
- Update and maintain customer opportunity pipelines and potentials in the CRM system
- Complete sales and revenue-related reporting.
- Drive commercial and functional excellence based on guidance/input from Commercial Excellence Function.
- Provide regular forecasts of product demand from customers to Product Management to optimize projected demand requirements.
Know-How Management (5% to-be)
- Maintain an up-to-date level of product knowledge, e.g., via training.
- Keep up to date with changes and updates in the product portfolio and in the market.
- Keep up to date on feedstock and upstream developments that impact product price movements.
Education and Experience:
- Preferably Post-Secondary Education with a focus in Business, Science or equivalent.
- Experience in the chemical distribution business, preferably in a sales capacity (3 to 5 years previous experience in sales role).
We aim to create an environmentwhere the best people want to work, where they can turn their passion intotheir job and realize their full potential.
- Individual development, on-the-job training, anddevelopment programs designed to help our employees grow in their careers.
- Competitive pay and incentives.
- Health and dental paid by company (with exception ofLTD)
- DC pension plan matched 100% by employer up to 6%
- EFAP
- Flexible Work Hours
- TuitionReimbursement
We look forward receiving your application.
BrenntagCanada Inc. is committed to building a workforce that reflects the communitieswe serve and to promote a diverse, inclusive, accessible, merit-based,respectful and equitable workplace. Brenntag Canada Inc. provides equalemployment opportunities to qualified applicants and employees without regardto race, ancestry, place of origin, colour, ethnic origin, citizenship, creed,sex, sexual orientation, record of offences, age, marital status, familystatus, religion, gender identity, protected veteran status, disability or anyother status protected by applicable Canadian, provincial or local law.
Weoffer employment accommodation across the recruitment process and all aspectsof employment consistent with the requirements of Applicable Law's HumanRights Code. Let us know if you require a disability-relatedaccommodation.
Collectionof Information
Yourpersonal information is being collected and will be used to determine yourqualifications for employment with Brenntag Canada Inc. This collection ofpersonal information is necessary to the proper administration of theapplication process. Please do not provide more personal information than whatis asked of you. For example, do not include your social insurance number,photograph, or banking information, etc. with your application. We stronglyencourage you not to provide us with information beyond that which is requestedin the job posting. If you have any questions about the collection, use,disclosure, or retention of your personal information, please contact us.
BrenntagCanada Inc. is an inclusive employer.
Accommodationis available in accordance with the Applicable Law's HumanRights Code.
Brenntag is the leading global distributor of chemicals and ingredients, committed to connecting customers and suppliers within networks.We add value for our customers and partners every step of the way: through our product knowledge, innovation, and sustainable solutions, combined with our passion for service excellence and commitment to safety..
Headquartered in Essen, Germany and with more than 17,500 experts at about 600 locations in 72 countries, our two global divisions, Brenntag Essentials and Brenntag Specialties, offer a full range of industrial and specialty chemicals and ingredients. Therefore, our clients and partners can count on us for global reach combined with local agility and execution.
As an employer, we embrace diversity and foster a sense of community and collaboration in an environment where employees are encouraged to share ideas and work together. We engage our employees in the company’s mission for collective success, by building long-term stability and safety through trust and clarity across the organization. We believe in empowering our employees to reach their full potential and shape the future.
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