Partner Development Manager

5 days ago

Old Toronto, Canada Intuit Inc. Full time

Intuit is a global platform company that is on a mission to power prosperity around the world for consumers, small businesses and the self-employed. Across our leading brands – Turbo Tax, Credit Karma, QuickBooks, and Mailchimp – Intuit serves over 100M customers and is one of the few companies in the world to have both a thriving consumer and a small business ecosystem. Intuit is known for its track record of innovation, customer centricity, and its consistent recognition as a top place to work.

Intuit Mailchimp solves one of the largest challenges small and medium sized businesses face – getting customers. For two-thirds of SMBs, finding new customers is their biggest obstacle and over 25% struggle to retain existing ones. 13M businesses use Mailchimp to grow their business, and the combination of QuickBooks and Mailchimp will enable the next horizon of transformative innovation. Through the combined offering, small businesses will be able to grow and manage their business with one platform, enabling Mailchimp to offer unparalleled performance to its customers.

We’re looking for a highly motivated Partner Development Manager (PDM) to join the Intuit Mailchimp global partner team and take our business to the next level. In this role, you'll be responsible for acquiring and managing a set of Strategic Partners, ensuring world-class engagement with Intuit Mailchimp, and focusing on driving mutual growth through new high-value customer acquisition, upleveling customer success, and ensuring we continue to raise the bar on partner experience. The ideal candidate will have a proven track record of recruiting, onboarding, managing, and growing successful SaaS partnerships with mid-market Agency partners, be customer-focused, results-oriented, and possess strong communication and project management skills.

Responsibilities
  • Recruit new mid-market Digital Marketing Agencies into Mailchimp partner program through targeted, proactive, high-touch approach
  • Manage and build Intuit Mailchimp practices with a set of newly acquired and existing set of Strategic Partners, acting as their main point of contact and ensuring their continued high-touch engagement with Mailchimp
  • Drive joint go-to-market strategies to increase customer acquisition and growth
  • Build effective relationships with partners to ensure alignment on priorities and goals
  • Contribute to partner’s new client acquisition strategy, leveraging Mailchimp's channels and assets or creating new bespoke initiatives
  • Drive new Intuit powered service offerings to accelerate partner growth
  • Develop training and enablement materials and deliver sales enablement to managed partners
  • Identify areas for improvement and develop initiatives to improve partner engagement and performance
  • Work cross-functionally to ensure customer success, onboarding, and support
  • Analyze performance metrics, identify trends, and make data-driven recommendations
  • Bachelor’s degree in Business, Marketing, or related field, or equivalent experience
  • 8+ years of experience in partnerships and business development, preferably in a SaaS or related industry
  • Excellent communication skills, both verbal and written
  • Proven ability to manage multiple projects and stakeholders simultaneously
  • Passionate about driving partner engagement and growth
  • Strong analytical skills with the ability to translate data into insights and actions

Preferred Qualifications:

  • Track record of successfully shepherding multiple partners through an end to end partner journey starting with new partner acquisition all the way to long term revenue growth
  • Familiarity with Martech, Ecommerce and Digital Marketing Agency ecosystems
  • Experience working with medium sized service partners
  • Existing Agency network in the region
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