Vehicle Parts Team Manager

1 month ago

Peterborough, Canada ACTIVATE GROUP LIMITED Full time

We’re looking for a Parts Team manager to be part of our success story.

**Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private companies.
**Great career development opportunities – grow with us.

About the role

To support Activate Parts and the wider business with Part Availability. Responsible for the management of a team of employees on site at Huntingdon where key areas of responsibility will include parts sourcing, minimising VOR and key to key time, resolving queries whilst providing excellent customer service and the ability to work within a team environment which is fast paced.

Key responsibilities

• Source and purchase the correct parts in line with customer expectations.
• Collaborating with Bodyshops Managers and other Parts Team to ensure all parts are available for repair jobs.
• Answering client queries
• Monitor the current parts inventory.
• Minimise VOR, Emergency Order and other charges by careful and planned use of parts ordering facilities, without adversely impacting on customer satisfaction.
• Ensure the parts margins are consistent and applied accurately.
• Pricing and sourcing parts to maintain profitability.
• Adhere to all relevant regulatory rules and guidance applicable to the role.
• Maintain databases to ensure orders are entered correctly and followed up by the team to close off including supplier invoices.
• Reporting and analysis to ensure compliance.
• Monitor any developments, legislation and events in the motor industry which will impact on future business opportunities or trading practices. Seek new products and opportunities to sell existing products actively and continuously
• Monitor job lead time and quality control.

Skills and experience

• Proficient in the use of Outlook, Excel and Word.
• Experience working in a similar position
• Previous experience working in a Parts Department
• Excellent communication skills.
• High standards of accuracy and attention to detail
• The ability to work on your own and as part of a team
• First class customer service skills and the ability to work with internal and external stakeholders at all level
• Ability to work under pressure and manage staff.

  • 33 days holiday (including bank holidays)
  • Personal health cash plan – claim back the cost of things like dentist and optical check ups
  • Enhanced maternity / paternity / adoption / shared parental pay
  • Life assurance: three times basic salary
  • Amazing Christmas & Summer parties
  • Free breakfasts and fruit
  • Birthday surprise for everybody

What you can expect from us

At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices or working from home, we'll make sure you have all the support you need to succeed.

From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we’ll go out of our way to show how much we appreciate you.

We also love to have fun together, and our whole company summer and Christmas parties are pretty legendary

A bit about us

Named by the Sunday Times as one of the UK’s 100 fastest-growing private companies, we employ more than 700 team members nationwide.

We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough.

We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners.

Want to know what it’s like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers:

Purpose: Make someone's bad day better

Values:

  • Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
  • Strive for better – Be bold. Challenge the norm – make small improvements often.
  • Win together – Be a team-player. Win together, learn together, respect each other.
What we're all about

Nobody wants or expects to be in a road incident, and we know how upsetting and stressful it can be. This is why our purpose is to make someone's bad day better.

We achieve this through our values make it happen, win together, and strive for better.

#J-18808-Ljbffr

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