ServiceNow Automation Tester

3 weeks ago

Ottawa, Canada Believe Resourcing Full time

About our client:

Our client provides organizations of all sizes with the best, most trustworthy solutions. In the ever-evolving technology market, they believe that companies need reliable allies who can guide them through the challenges that accompany technological growth.

About the role:

The ServiceNow Developer (ATF Scripting) will play a crucial role in our ServiceNow implementation and maintenance projects. This individual will be responsible for designing, developing, and maintaining ATF scripts to automate testing processes, ensuring the stability and reliability of our ServiceNow platform. The role will require collaboration with cross-functional teams and stakeholders to deliver high-quality solutions that meet business requirements.

Understanding the Business logic: The business logic should be clear as per the requirements and enhancements. Understanding the logic in align to Developed code and writing respective ATFs. Facilitating scrum events (daily stand-ups, other meetings) as needed.

Good knowledge about the ServiceNow platform: Having good knowledge about the tool.

Good Knowledge about Agile Methodology: One should understand the Agile process and various ceremonies conducted in the Agile process. Knowledge about different workflows in accordance with the environments.

Responsibilities:

  • ATF Script Development: Create and maintain ATF scripts to automate testing procedures for ServiceNow applications, modules, and customizations.
  • Test Case Design: Collaborate with functional and technical teams to design comprehensive test cases, ensuring full coverage of ServiceNow features and functionalities.
  • Test Execution: Execute ATF test suites and record results, identifying and documenting defects, and working closely with developers to resolve issues.
  • Test Data Management: Prepare and maintain test data required for ATF scripts, ensuring data accuracy and relevance for testing scenarios.
  • Continuous Improvement: Continuously enhance and optimize ATF scripts to improve the efficiency, coverage, and effectiveness of testing processes.
  • Documentation: Create and maintain documentation related to ATF scripts, test cases, and test results for future reference and compliance.
  • Collaboration: Collaborate with ServiceNow developers, administrators, and business analysts to ensure a seamless testing process and facilitate communication between technical and non-technical teams.
  • Quality Assurance: Ensure that ServiceNow configurations and customizations adhere to best practices, standards, and security protocols.
  • Training and Knowledge Sharing: Provide training and knowledge-sharing sessions to team members on ATF scripting and testing best practices.
  • Stay Updated: Keep abreast of the latest developments in ServiceNow, ATF, and automation technologies to recommend and implement improvements in testing methodologies.

Key Competencies:

  • Minimum 3 plus years of experience as a ServiceNow Developer/Administrator.
  • Minimum 6 months to 1 year in writing ATF scripts in ServiceNow.
  • Advanced knowledge of software development lifecycle.
  • Good knowledge of different SCDL.
  • Critical thinking and problem-solving skills.
  • Good time-management skills.
  • Great interpersonal and communication skills.

Qualifications (Preferred):

  • ServiceNow CSA-certified.
  • Micro certification - Automated Test Framework
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