DBA Evening Coordinator

4 weeks ago

Old Toronto, Canada Computer Methods International Corp. Full time

Computer Methods International Corp. (CMiC) is a Software Development firm specializing in enterprise financial and cost management systems designed for the Construction and Engineering industries.

THE OPPORTUNITY

An opening currently exists for a DBA Evening Coordinator. Duties and responsibilities (may include, but are not limited to, the following)

Must Requirements

  • Ability to process, analyze, and assign/dispatch high volumes of emails/tickets to individual DBAs.
  • Communication skills: an absolute must. The ability to pick up a phone and call a customer is an essential part of the job.
  • Ability to Multitask: DBA Coordinators often are coordinating lots of tickets/people around at the same time, tracking the progress of the incidents and keeping up with updates is an essential part of the job.
  • Problem-Solving Skills: You will need to be able to prioritize the most important situations, and think quickly on your feet.
  • Evening shift hours required. The position is to start in the afternoon and work until evening (10 pm).

Certification requirements:

Certifications like ITIL, Six Sigma, and LEAN processes are a big asset

We are looking for a candidate who is technically sound with strong communication and leadership skills.

The successful candidate will have the following skills, behaviors, and experience:

  • College/University Degree - preferable in Computer Science, Electrical/Software
  • Engineering or Math/Physics (Computer Sc. stream) or equivalent experience
  • This is a junior role and a minimum of 2 years experience in an administrative role
  • Prior technical experience is preferred. The DBA Coordinator will be coordinating tickets specifically for DBA and Middleware groups so prior exposure to any of these technologies is a big asset
  • Experience with web-based client applications and enterprise deployment
  • Strategies (load balancing and high availability installs)
  • Education in business, computers, or office administration
  • Experience using Excel, Word, SharePoint, Project, and other MS Suite software
  • Ability to handle confidential information with discretion
  • Strong written and verbal communication skills with the ability to create and maintain a collaborative, productive work environment through positive relationships with individuals at all levels
  • Strong organizational and multi-tasking skills, time management skills, and attention to detail and deliverables

Any knowledge of the following technologies would be considered an asset:

  • Oracle Database 11g/12c/18c/19c
  • Oracle Application Server 10g/11g/12c
  • Oracle Forms
  • Oracle Reports
  • J2EE Programs
  • Knowledge of RAC is welcome
  • Knowledge of DataGuard is welcome
  • Some in-depth knowledge of design and analysis methodology and
  • Application development processes from both a Business (Project
  • Management/Accounting) and IT perspective
  • Solid understanding of Software Development Lifecycle (SDLC) and
  • Quality Assurance (QA) requirements
  • Experience working with clients or in a team-based environment and
  • Working under pressure/time constraints
  • Competitive benefits Package (including Health & Dental benefits)
  • Paid vacation and personal days
  • Townhall meetings where all employees are encouraged to participate in open discussions
  • Located on York University’s campus, easily accessible by transit (TTC, GO, etc.), walking distance to shopping and restaurants
  • Outdoor lunch space, including picnic tables
  • An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQ, and more)
  • Health and Wellness focus including virtual yoga classes and wellness webinars
  • RRSP Matching Program after 2 years of employment
  • Experience in a rapidly growing, socially responsible corporation

CMiC is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selection, and/or assessment process. If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

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