Lead Hand, Mailing

4 weeks ago

Markham, Canada Giesecke & Devrient GB Ltd. Full time

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In a fast changing world, it takes pioneering spirit to create trustworthy technology. We enable secure solutions for billions of people around the globe. At Giesecke+Devrient, you will play a key role in realizing the digital transformation.

Job Summary

This position is responsible for providing leadership and direction to the shop floor production employees, working with the Business Solutions scheduler to ensure deliveries are made on time and within quality guidelines while adhering to all GDCAEP processes and procedures; monitoring and evaluating production records, identifying opportunities for improvement and performing staff disciplinary actions; providing support to Supervisors and Managers within the facility to meet departmental objectives and goals, ensuring that all employees work in a safe manner and follow all Environmental Health and Safety regulations and company policies and procedures as well as developing the annual cost center and headcount budgets and forecasts in conjunction with senior management, managing and reconciling monthly, any deviation from the approved budget and forecast.

Shift

Monday through Friday, 3:00 pm - 11:15 pm

Responsibilities
  • Use the Time Management Syst em (Dayforce) as per GDCAEP procedures
  • Monitor direct reports attendance patterns using Dayforce entries
  • Communicate daily objectives and goals to the production team based on the schedule
  • Ensure the production staff produces the highest quality products for the customer in accordance with quality guidelines
  • Participate in a daily update meeting for all production staff
  • Control direct reports overtime
  • Ensure on-time delivery of all scheduled/planned orders by verifying the confirmation of orders in the IQ system
  • Encourage, identify and implement continuous process improvements
  • Work with the department trainer and help direct cross-training initiatives to the production staff
  • Provide training opportunities to all direct reports
  • Monitor team performance on an ongoing basis, provide yearly Performance Appraisals (PA’s) Reviews and implement corrective action performance measures as required, to meet productivity and behavioural workplace standards
  • Responsible for promoting adherence to all Security, ISO and Health and Safety programs, processes and procedures
  • Maintain adequate metrics to ensure levels of performance are known and improved upon
  • Ensure through training and daily audits that safe practices are constantly employed throughout the facility
  • Review order exception reports (Non-Conformance Reports – NCR’s) to identify the root cause and take appropriate corrective action
  • Approve and monitor direct reports on vacation schedules, ensuring departmental procedures are being followed
  • Complete a daily Shift Handover Report for the passing of information between shifts
  • Responsible for the organization and cleanliness of their work area
  • Other duties as required
Qualifications, Experience and Educational Requirements: Work Experience:
  • 2 – 3 years pre vious supervisory or lead experience in a production environment
Skills and Competencies:
  • Proven ability to lead by example in a fast-paced, constantly changing work environment
  • Strong knowledge of ISO procedures
  • Solid critical thinking, analytical and decision-making abilities
  • Quality-oriented and attention to detail
  • Good facilitator and able to deal effectively with conflict
  • Good verbal and written communication skills
  • Strongng computer skills (MS Office, Outlook, SAP) are preferred
  • Strong focus on customer service
Education:
  • Completed high school diploma or some post-education is preferred
Working Conditions
  • Fast-paced environment
  • Prepared to work additional hours/shifts and weekends as per business demands
Physical Requirements
  • Able to lift up to 40 pounds
  • Pushing up to 20 pounds
Additional Information

*This job description is not intended to be all inclusive. The candidate hired will also perform other reasonable related business duties as assigned by the supervisor. The company reserves the right to revise or change job duties as needed. This job description does not constitute a written or implied contract of employment.
Giesecke+Devrient ePaymetns Canada, Inc. is an equal opportunity employer and values diversity in its workforce, encouraging applications from all qualified individuals. Upon request by the applicant, accommodation will be provided in all parts of the hiring process.
By applying to this position you are confirming you possess either a Canadian citizenship, permanent resident status or valid work permit.
Please note: Reference Checks and Credit, Criminal Background Checks will be administered on suitably qualified candidates.

$$ Giesecke + Devrient ePayments Canada Inc. is an equal opportunity employer and values diversity in its workforce, encouraging applications from all qualified individuals. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you would like to contact us, please contact Human Resources at careers.gdsci@gi-de.com

We are looking forward to receiving your application

Markham, Ontario

www.gi-de.com/careers

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