Director - Global Technology Governance & Control

4 days ago


Old Toronto, Canada Manulife Insurance Malaysia Full time

Director - Global Technology Governance & Control page is loaded Director - Global Technology Governance & Control Postuler locations Toronto, Ontario Waterloo, Ontario time type Temps plein posted on Publié hier job requisition id JR24061183

Nous sommes un fournisseur de services financiers qui s’emploie à faciliter les décisions de nos clients et de nos collègues partout dans le monde et à les aider à vivre mieux. De nos initiatives environnementales à nos investissements dans la collectivité, nous montrons la voie en nous appuyant sur des valeurs, et ce, dans l’ensemble de nos activités. Pour nous aider à nous démarquer, nous vous aidons à progresser, parce que lorsque nos collègues sont en santé, respectés et vraiment valorisés, nous nous épanouissons tous. Découvrez comment vous pouvez faire progresser votre carrière, avoir une influence et susciter un réel changement avec notre équipe gagnante dès aujourd’hui. 

Semaine de travail comprimée

Hybride

Description d’emploi

The Opportunity

The delivery of technology solutions plays a critical role in Manulife’s business strategies, requiring quick, reliable, and secure delivery while demonstrating effective risk management to customers, shareholders, and regulators. As part of the first line of defense, the Global Technology Governance & Control (G&C) function collaborates across segments, technology, and risk management teams globally to identify technology risks and operationalize the risk strategy. G&C works with leadership to establish the risk culture, supports IT in identifying and mitigating risks, and provides an objective view of key risks to inform business decisions.

The successfully candidate will lead/participate in projects to interpret incoming risks, issues, policies, standards, and designs actions to address requirements. The candidate will work with partners in segments to design and document key controls and expected procedures for assigned control areas, as well as monitor ongoing performance and alignment plans.

Office location: 200 Bloor St. East, Toronto Canada

Work arrangement: Hybrid - 3 days in office, 2 days for Home

How You’ll Succeed:

Partnering with process owners and risk teams to design and manage the Governance and Control portfolio, with the aim of organizing and enhancing control measures across the enterprise:

  • Creating a structured process for capturing, evaluating, and prioritizing new initiatives or projects related to governance and control.

  • Defining a transparent method for prioritizing new work based on established criteria such as risk impact, regulatory requirements, resource availability, and strategic alignment.

  •  Developing procedures to assess the resource and capacity implications of new activities related to governance and control.

  • Creating and maintaining a comprehensive roadmap to outline the status and progression of various initiatives within the governance and control portfolio.

  •  Proactively engaging and collaborating with key partners and stakeholders involved in risk management, compliance, and governance functions to ensure effective integration with broader risk and compliance strategies.

Design, organize, and enhance risk management practices across the enterprise:

  • Design and implement processes to monitor key controls' performance, including creating KPIs and establishing regular review processes.

  • Proactively address identified deficiencies in control measures and prepare for internal and external audits.

  • Track progress and execute action plans to mitigate key risks, modifying plans as needed based on ongoing assessments.

  •  Provide status reporting and briefings to senior management to keep them informed and engaged in risk management efforts.

  •  Maintain documentation related to risks and controls, including risk assessments, control frameworks, audit findings, and action plans.

  • Foster relationships across the three lines of defense to develop integrated strategies for managing key risks.

  • Offer expertise and advisory support on company-wide initiatives related to technology, risk management, business processes, and control frameworks.

What motivates you?

  • Customer Obsession : You prioritize customer benefit by actively listening, engaging with empathy, and taking decisive actions that exceed expectations and enhance experiences.

  • Forward-Thinking Mindset : You think big and seek innovative approaches and strategies, leveraging an agile mindset to drive impactful business outcomes through continuous learning and creative problem-solving.

  • Collaboration and Teamwork : You thrive in an environment where diverse perspectives converge, fostering a collective spirit to accomplish shared goals.

  • Ownership and Accountability : You proactively take charge of challenges and opportunities, focusing on what matters to drive meaningful progress and contribute to overarching objectives.

  • Be bold and be brave: You are committed to making principled decisions, and speaking up for what is just and fair.

  • Diversity and Inclusion : You actively contribute to creating a culture of respect, empathy, and inclusivity, where everyone feels valued and empowered.

What we are looking for in the successful candidate:

  • Embracing Change: We value individuals who are adaptable and proactive in evolving their thinking and approaches to consistently deliver excellence.

  • Relationship Building: We seek those who prioritize meaningful connections, surround themselves with diverse partners, and foster trust through genuine respect and authenticity.

  • Collaboration and Teamwork: We are seeking team players who recognize the transformative power of collaboration and appreciate the strength of an inclusive team in bringing a shared vision to life.

  • Empowered Leadership: Individuals who thrive in an environment that empowers them to take the lead and recognize when to seek assistance are highly valued.

  • Challenge and Improvement: We look for individuals who are unafraid to challenge the status quo, respectfully question norms, and seek opportunities for continuous improvement.

  • Organizational and Problem-Solving Skills: Strong organizational and problem-solving abilities are valued for navigating challenges and conflicts with creativity and resilience.

  • Effective Communication: Clear and impactful communication of technical concepts and outcomes is essential for fostering understanding and alignment across diverse audiences.

  •  Understanding of how technology supports Manulife's strategy: A comprehensive grasp of how technology aligns with and supports the strategic objectives of Manulife is crucial for contributing meaningfully to the organization's overall direction and success.

  • Has the following:

    • University degree in engineering, computer science, business administration, or related degree

    • Knowledge of risk & control management methodologies and frameworks

    •  Prefer but not required: a recognized auditing (CIA, CISA), security (CISSP), accounting designation (CPA), and/or project management (PMP) designation

    • Preferred 7-10 years of related technology risk, audit, or information security experience

À propos de John Hancock et de Manuvie

John Hancock est une unité de la Société Financière Manuvie, un groupe mondial et chef de file des services financiers qui aide les gens à prendre plus facilement des décisions et à vivre mieux. Nous exerçons nos activités principalement sous les noms John Hancock aux États-Unis et Manuvie à l’échelle mondiale, y compris au Canada, en Asie et en Europe. Nous proposons des conseils financiers ainsi que des solutions d’assurance et de gestion de patrimoine et d’actifs à des particuliers, à des groupes et à des institutions. Au 30 juin 2021, l’actif géré et administré par Manuvie et ses filiales se chiffrait à 1 300 milliards de dollars canadiens (1 100 milliards de dollars américains). La Société Financière Manuvie est inscrite aux bourses de Toronto (TSX), de New York (NYSE) et des Philippines (PSE) sous le symbole « MFC » et à la Bourse de Hong Kong (SEHK) sous le symbole « 945 ». Vous pouvez consulter le site de Manuvie à l’adresse manuvie.com .

John Hancock, une des plus importantes sociétés d’assurance vie aux États-Unis, offre à plus de 10 millions d’Américains une vaste gamme de produits financiers, y compris des produits d’assurance vie , de rente , de placement , ainsi que les régimes 401(k) et les régimes d’épargne-études . Pour de plus amples renseignements au sujet de John Hancock, rendez-vous à l’adresse www.johnhancock.com .

Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi

À Manuvie/John Hancock, nous embrassons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir un effectif qui est aussi varié que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable. 

Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. Un représentant des Ressources humaines collaborera avec les candidats qui demandent une mesure d’aménagement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande de mesures d’aménagement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie/John Hancock. Pour demander une mesure d’aménagement raisonnable dans le cadre du recrutement, écrivez à recruitment@manulife.com .

Salaire et avantages sociaux

Le salaire de base annuel pour ce poste est indiqué ci-dessous.

Région principale

Toronto, Ontario

L’échelle salariale devrait se situer entre

$103,050.00 CAD - $185,490.00 CAD

Si vous posez votre candidature à ce poste en dehors de la région principale, veuillez écrire à recruitment@manulife.com pour obtenir l’échelle salariale correspondant à votre région. Le salaire varie en fonction des conditions du marché local, de la géographie et de facteurs pertinents liés au poste telles les connaissances, les compétences, les qualifications, l’expérience et l’éducation ou la formation. Les employés ont également la possibilité de participer à des programmes de motivation et de toucher une rémunération incitative liée au rendement de l’entreprise et au rendement individuel.

Manuvie offre aux employés admissibles une vaste gamme d’avantages sociaux personnalisables, notamment une assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d’aide aux employés et leur famille. Nous proposons également aux employés admissibles différents régimes d’épargne-retraite (y compris des régimes de rente et un programme international d’actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d’éducation et de conseils financiers. Notre généreux programme de congés rémunérés au Canada comprend les jours fériés, les congés annuels, les congés personnels et les congés de maladie, et nous offrons toute la gamme des congés autorisés prévus par la loi. Si vous posez votre candidature à ce poste aux États-Unis, veuillez écrire à recruitment@manulife.com pour obtenir de plus amples renseignements sur les dispositions relatives aux congés rémunérés spécifiques aux États-Unis.

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