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General Manager of Corporate Services

2 months ago


Town of Westlock, Canada Westlock County Full time

Position Summary

The General Manager of Corporate Services is responsible for the day-to-day management and administration of finance, information technology (IT), insurance and risk management, as well as associated functions and activities of related undertakings in accordance with the Municipal Government Act, Council-approved Bylaws, Policies and Strategic Plan. The General Manager of Corporate Services directs, controls, supports and coordinates the activities of critical corporate support functions including financial planning, accounting, banking and investments, assessment and taxation, customer service, utility customer transactions, provision of IT services, insurance, corporate legal and liability.

Duties and Responsibilities

Under the supervision of the CAO, the duties and responsibilities of the General Manager of Corporate Services include, but are not limited to, the following:

Administration and Strategic Planning – 25%

  • Directs the overall administration, financial, human resources, and communication functions of the department
  • Leads the development and implementation of the department’s business plan, budget, and staff planning, to ensure effective Corporate Services programs are closely linked with the County’s strategic direction and corporate business plans
  • Plans and implements department objectives to maximize service delivery within the operating and capital budgets
  • Negotiates agreements for approval of the Chief Administrative Officer and Council

Financial Management – 40%

  • Provides financial leadership to the municipality and ensures that all financial activities and services are performed in a timely and efficient manner and that such services are customer oriented (internal and external)
  • Preparation of Finance and Administration department long range and annual plans and budgets
  • Financial planning for revenue, expenditures, and balance sheet matters, including advising management, executive committees, and General Managers on these matters
  • Develop, compile, and communicate overall fiscal directions, policies, and budgets internally and externally
  • Promote transparency and accountability by participating in major tendering and purchasing processes and decisions
  • Support the Chief Administration Officer, Managers, and General Managers in a variety of areas including best practices for long range modelling, capital analysis, policy development, etc.
  • Ensure customer oriented financial services are provided and follow-up on concerns
  • Lead financial system oversight, including ensuring accountable financial controls operate at all times, developing and supporting continuous improvements and addressing any audit concerns
  • Integrate the financial systems with County services/program delivery and project objectives using performance measures and other accountability tools
  • Prepare financial statement and statistical report preparation
  • General Revenue management, including property tax and assessment matters;
  • Manage, in compliance with all policies and regulations, all County financial assets and liabilities including cash, receivables and collections, investments and borrowings and the partnerships/relationships with service providers related to these functions
  • Manage Municipal budget process (reporting, tax calculations, performance management, requisitions, etc.)
  • Ensures fixed asset ledger is up to date and operated according to Tangible Capital Assets (TCA) requirements
  • Ongoing reporting and advising on financial matters to CAO and General Managers as required
  • Coordinate and process all grant applications and related accounting, reports, and summaries
  • Oversees appropriate storage and retention of departmental records in the document management system, the Financial Accounting system and applicable archiving of department paper files as per the Retention Bylaw

Personnel Management – 30%

  • Responsible for providing leadership to the Corporate Services Department and ensures that staff resources are managed effectively to meet the service delivery requirements of the department.
  • Provide performance management and mentor department staff and Manager of Finance
  • Oversee the Finance Manager in ensuring completion of payroll and benefits operations, routine financial accounting, development of policies and procedures, lead internal auditing/control, and undertake financial issue analysis

Other - 5%

  • Complete any other assigned duties as required by the Chief Administration Officer
  • Ensure that Westlock County’s Health and Safety Program as well as Occupational Health and Safety’s standards are followed
  • Promotes a safe work environment, ensuring compliance with all government regulations, and Health & Safety policies and practices. Participation on the County’s Joint Health and Safety Committee as required
  • This position may be called to perform duties as required by the Director of Emergency Management during a State of Local Emergency
  • Other duties as assigned

Minimum Requirements  

  • Completion of Post-Secondary Accounting Program CPA, CMA, CGA or equivalent
  • Three (3) to five (5) years accounting leadership experience in Municipal Government Environment
  • High degree of competency in Financial Reporting and Analysis
  • Use of Excel and knowledge of Vadim software is an asset
  • Solid Planning and organizational skills
  • Familiarity with the Municipal Government Act, Other Provincial statutes, GST, and GAAP
  • Must be Bondable
  • Able to think conceptually while managing details
  • Excellent written and oral communication skills
  • Effective Management, Team Building, Leadership and Supervisory Skills
  • Proven interpersonal skills, including problem solving, decision making, customer service and facilitation

Key Relationships

This position interfaces with internal and external contacts:

  • Internal:
    • Collaborates with General Managers, supervisors, and staff as needed
    • Council – in conjunction with the CAO
    • Reporting to:
      • Chief Administrative Officer (CAO)
    • Direct reports:
      • Manager of Finance
    • Indirect reports:
      • Administrative Assistant-Fiannce/Utilities
      • Financial Assistant
      • Payroll and Benefits Coordinator
      • Taxation, Assessment & IT Coordinator
      • Seasonal Receptionist-Accounting Clerk
  • External:  
    • Government agencies, other levels of government and other municipalities
    • Municipal Auditor
    • Legal Counsel

Remuneration & Benefits

This is an out-of-scope position. Compensation is commensurate based on skill and experience and includes a competitive benefit and pension package.

Westlock County is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. 

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