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Senior IT Technical Business Analyst

2 months ago


Edmonton, Canada Global Technical Talent Full time
Senior IT Technical Business Analyst

Job Description:

  • TRA & TBF Applications Maintenance Support (AMS) Activities
  • Data Inventory Management System, Automobile Insurance Rate Board CARS, Disaster Recovery Dashboard

Job Scope:

  • Technology and Innovation require Information Technology (IT) professional resources to provide a Senior Technical Analyst for the project delivery of the IMT Sector ministry projects to Modernize & Enhance client Service Delivery within the Ministry of Technology and Innovation.
  • Initiatives to Modernize & Enhance Client Service Delivery include multiple Department applications including the following:
  • TRA and TBF Applications Maintenance Support (AMS) Activities
  • Identify opportunities for process improvement and contribute to initiatives
  • Gather technical requirements and implement new technologies to support reporting requests, process re-engineering, application configuration/customizations
  • Senior IT Technical Business Analyst will work closely with Release Manager, Program and Project Managers to coordinate releases across multiple technology teams, from inception to delivery
  • Monitor and respond to open tickets through an incident management system, coordinate incidents with the internal application development and technology infrastructure teams
  • Leverage scrum and other agile approaches to facilitate cross-team delivery
  • Plan and prioritize product development and product feature backlog
  • Senior IT Technical Business Analyst will work with internal customers to analyze the needs and align product roadmap to strategic goals
  • Participate in scrum meetings and product sprints
  • Support the application support and development manager

Job Duties:

  • Lead consultations and facilitate stakeholder meetings.
  • Create business requirements, functional specifications, and technical requirements.
  • Create new business and technical processes and complete business process reviews/re-engineering for existing processes.
  • Facilitate business process improvement sessions.
  • Assist in the development of new IT services.
  • Schedule, organize, and lead project status meetings and other meetings as required.
  • Provide support by bridging communication between vendors, client ministries, and corporate technical and business teams.
  • Escalate unresolved issues/risks, options, and recommendations.
  • Responsible for business architecture design, software system specifications design, and database modeling.
  • Participate in iterative development using model-based processes.
  • Perform project management, business and technical analysis, and systems design in delivering complex software solutions spanning n-tier development environments.
  • Produce project artifacts with XML; UML and/or other web services technologies.
  • Prepare, update, and manage documents defining the business requirements, software requirements, functional design, and project plans and schedules reflecting achievable deliverables for the applications.
  • Prepare regular project status reports indicating project deliverables, possible risks and issues, timelines, and anticipated effort.
  • Ensure appropriate project communication occurs to all parties involved during all phases of the project.
  • Identify required user training.
  • Additional responsibilities as required by the Project Manager for a Business Analyst or Lead Technical Analyst role
  • Support development of project deliverables including requirements gathering and process documentation to meet project milestones.
  • Support Project Management status and financial reports and schedules as required.
  • Support business needs by ensuring that project delivery is in alignment with business/technical requirements and application development.
  • Analyze the organization or business domain and document the business, processes, and systems, assessing the business model or its integration with technology.
  • Leading workshops and User Acceptance Testing during the development of business applications.
  • The deliverables/artifacts to be produced are not limited to the above-mentioned list.

Equipment Requirements:

  • It is preferred if the resource has its own equipment, though the client will provide a laptop/desktop if necessary.

Working Hours:

  • Standard Hours of work are 08:15 – 16:30 Alberta time, Monday through Friday excluding holidays observed by the Province.
  • Work must be done from within Alberta, due to network and data security issues.
  • It is anticipated the role will be 100% remote; however, in the event of an onsite meeting, the client does not pay for travel to attend on-site meetings, nor any expenses related to relocation, commuting, housing/accommodation, food/drink.

Location:

  • The resource will work remotely, though must be available for onsite meetings when required.
  • Onsite meetings include but are not limited to strategic, architectural, and technical discussions, and meetings with team members, senior managers, directors, executive directors, and business clients. The frequency of meetings could be up to 3-4 times per month.

Mandatory Training Courses:

  • Once hired the resource will be required to complete all mandatory training which includes but is not limited to Freedom of Information and Protection of Privacy Act and Security awareness training. There may also be some optional courses as well.

Scoring Methodology:

  • Financial/Pricing: 20%
  • Resource Qualifications: 20%
  • Interview Process: 60%

Education:

  • (BA) The proposed resource must meet or exceed one of the following...

Technical Skills:

  • Yes/No - Knowledge of various software development methodologies (i.e. agile, waterfall, scrum... No

Work Experience:

  • Experience as a business analyst translating business requirements into detail: 8 years
  • Experience in developing integrated systems and technical design specifications: 3 years
  • Experience in facilitating and managing business process development and process: 5 years
  • Experience in gathering requirements from a diverse group of stakeholders: 5 years
  • Experience with written and verbal communications including specific experience in: 5 years

Nice to Have:

Soft Skills:

  • Ability to learn quickly, problem solve, troubleshoot, work independently and as part...
  • Ability to manage stress and conflict.
  • Excellent verbal and written communication skills and the ability to interact...
  • The ability to establish and maintain effective working relationships with team members.

Work Experience:

  • Experience in facilitating meetings and communicating with senior management: 5 years
  • Experience in the design, development, and implementation of complex IT solutions: 5 years
  • Experience in the development of project documents for a wide variety of initiatives: 5 years
  • Experience with Agile backlog management tools: 1 year
  • Experience with the development and implementation of content management: 5 years
  • Experience with IT service management applications: 4 years
  • Experience with User Acceptance Testing processes on large, complex systems: 4 years
  • Experience working in or for the public sector: 2 years
  • Experience working within an agile development environment: 4 years
  • Experience working with various software development methodologies (i.e. agile): 1 year

Maximum Extension Term:

  • 6 Months

Job Reference: 24-10538

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