Home Services Crew Lead

1 month ago

Whistler Resort Municipality, Canada Sierra Window and Property Services Full time

Sierra Window and Property Services is a full-service exterior maintenance cleaning and snow removal company based in Whistler, BC. We service multi-unit properties as well as hundreds of residential clients every year.

We are currently recruiting for a Home Services Crew Lead to join our team. We are searching for an individual who takes pride in producing excellent, detail-oriented work and who is looking for a long-term role within a local, growing business.

Duties include:
  • Lead a crew of workers in cleaning windows and pressure washing exterior surfaces and gutters at residential customers’ homes, storefronts, and large multi-unit buildings inside and out.
  • Oversee machine snow clearing operations during the winter months and assist with snow removal when required.
  • Oversee, coordinate, schedule and provide training to our cleaning technicians.
  • Ensure the worksite is safe before the cleaning technicians commence their duties.
  • Ensure jobs are completed on time and to the company quality standard.
  • Facilitate communication between employees and management to coordinate work activities and relay all job-related issues and feedback.
  • Recommend or arrange for additional services required such as painting, repair work, renovations or replacement of furnishings and equipment.
  • Build and maintain client relationships.
  • Prepare cost estimates and sell services to potential clients.
  • Perform walk throughs with homeowners.
  • Work with clients to resolve any problems that arise.
  • May assist with the hiring of staff.
  • Prioritize quality work in a clean and organized manner.
  • Other duties as necessary, and happy to pitch in where needed

Please note, this job involves maneuvering and working on 24′ – 32′ ladders and outdoors in various weather conditions. During the winter months your shift may begin as early as 4am due to our snow removal operations.

Requirements:
  • Previous related cleaning experience and proven leadership/supervisory experience is required.
  • Experience working at heights.
  • Experience using Excel, G-Suite, and working with a CRM.
  • Customer service experience, and experience operating heavy machinery is a strong asset.
  • Excellent communication skills with the ability to provide training and guidance.
  • Reliable, hardworking with a focus on upholding company quality standards.
  • Positive attitude with the ability to problem solve and adapt as needed.
  • Strong manual dexterity and agility is a must.
  • Strong ability to kneel, reach, climb and balance.
  • Clean driving record.
  • Must be bondable.
  • Ability to lift and carry up to 70 lbs.
Additional information:
  • Wage: starting at $29.68/hour with $2/hr bonus after 2 months.
  • Permanent, full-time position.
  • Schedule: 4 x 10 hour days per week.
  • Benefits: Extended medical and disability.
  • Business address: 3257 Arbutus Drive, Whistler, BC V8E0B8, Canada.
  • Location of work: Various worksites throughout the Sea to Sky (Squamish to Pemberton, but with the majority of job sites in Whistler).
  • Language of work: English.
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