Service Advisor
1 month ago
At Canada One Auto Group, we strive to provide world class products and excellent customer service to all of our customers. We provide our employees with a culture that is unique, community involved and focused on continuous improvement with potential to move up within the company.
Under the umbrella of Canada One Auto Group, Toyota On The Park strives to provide an experience that is memorable and positive for all customers. At Toyota On The Park, our main focus is reflected in our commitment to the community in which we live and work.
The Position:
We are looking for a Full-Time Service Advisor with a minimum of five years’ experience in a similar position. You must have a valid G class driver’s license and the ability to work under pressure.
- Greet each customer in a prompt and courteous manner, and ensure they will be helped momentarily.
- Communicate with customers to determine the nature of the mechanical problems or issues.
- Secure agreement from customers before repairs; cover cost estimate; and approximate time when vehicle’s work will
- be completed.
- Handle telephone inquiries regarding work in process and appointments, retrieve customer and vehicle data and return
- phone messages promptly.
- Schedule appointments using dealership approved forms.
- Maintain a dealership-prescribed standard for “hours per customer repair order written”.
- Inspect all vehicles for bodywork, notify the customer if work is needed and provide an estimate for body shop work.
- Keep a daily log of repair orders written, status as well as carryovers.
- Handle customer complaints and misunderstandings.
- Follow up progress of each repair order during the day, contact customers by telephone regarding changes in the
- estimate or time promised.
- Deliver vehicles to customers and answer any questions, review work performed and explain charges and coverage.
- Explain optional services, warranty information and policies to customers.
- Refer leads and prospects for vehicle sales to the new and pre-owned sales departments.
- Demonstrate behaviors consistent with the Company’s Vision, Mission, and Values in all interactions with customers,
- co-workers and suppliers.
- Adhere to all company policies, procedures and safety standards.
About You:
- You are a motivated individual who will take on new challenges
- You are highly organized and detail-oriented
- You have previous experience with Reynolds & Reynolds software
- You have a passion for customer service.
- You assist customers by analyzing and interpreting their needs.
- You also offer appropriate options, solutions and resolutions
Why Should I Apply?
- Offer a Competitive Compensation Structure
- Group Benefit Plan after three months of employment
- Excellent growth and advancement opportunities
In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities, a request for accommodation will be accepted throughout the hiring process.
We are an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women, and aboriginals. We thank you for your interest, however, only those applicants selected for an interview will be contacted.
#J-18808-Ljbffr-
Associate Engineering Manager, Frameworks
4 weeks ago
Old Toronto, Canada Mechanic Advisor Inc. Full timeSteer by Mechanic Advisor offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer CRM suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about...
-
Multimedia Designer
1 month ago
Old Toronto, Canada Mechanic Advisor Inc. Full timeSteer by Mechanic Advisor offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer CRM suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about...
-
Multimedia Designer
1 month ago
Old Toronto, Canada Mechanic Advisor Inc. Full timeSteer by Mechanic Advisor offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer CRM suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about...
-
Multimedia Designer
1 month ago
Old Toronto, Canada Mechanic Advisor Inc. Full timeSteer by Mechanic Advisor offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer CRM suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about...
-
Associate Engineering Manager
1 week ago
Toronto, ON, Canada Mechanic Advisor Inc. Full timeSteer by Mechanic Advisor offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer CRM suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about...
-
Toronto, Canada Richardson Wealth Full time**Employment Status**: Permanent Full-Time **Location**: Toronto, ON **Department**: Risk & Compliance **Reporting To**: Manager - Compliance Services and Advisor Support **Job Id**: CPL - 084 **Job Level**: L3 **Seniority Level**: Associate **Position Overview**: The Compliance Advisor, Compliance Services and Advisor Support, is a resource for...
-
Service Advisor
1 month ago
Toronto, Canada Gyro Mazda Full timeGyro Mazda is looking for an Automotive Service Advisor to join our very busy and growing service team. Work with one of the leading automotive manufacturers in the world! Based in Toronto, ON, Gyro Mazda is a member of a family-owned and operated well-respected automotive group that includes two dealerships in Toronto. We have been in business for over 50...
-
Automotive Service Advisor
4 weeks ago
Toronto, Canada Master Mechanic High Park Full timeJob Summary: We are seeking a highly motivated and customer-oriented Service Advisor to join our team at Master Mechanic High Park. As a Service Advisor, you will be a point of contact for customers who require automotive repair and maintenance services. Your role will involve providing exceptional customer service, coordinating service appointments, and...
-
Automotive Service Advisor
1 month ago
Toronto, Canada Ken Shaw Lexus Toyota Full timeKen Shaw Lexus Toyota is located at St. Clair and Keele, in the heart of Toronto. We are a family run, customer driven business for the past 60 years. We are currently hiring a service advisor for our Lexus Service Department Responsibilities include: - writing service repair orders - recommending all necessary maintenance and repair items, - closing...
-
Service Advisor
4 weeks ago
Toronto, Canada Morningside Nissan Full timeJob Opportunity Morningside Nissan, a part of Drive Autogroup is currently seeking a Service Advisor to join their growing team. The Service Advisor is a key member of the Service team responsible for coordinating the service process and experience by assisting customers. Our Company is looking for an individual who takes pride in their work, is...
-
Associate Engineering Manager, Frameworks
3 weeks ago
Toronto, ON, Canada Mechanic Advisor Inc. Full timeSteer by Mechanic Advisor offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer CRM suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about...
-
Advisor Service Representative
4 weeks ago
Toronto, Canada Richardson Wealth Full time**Employment Status**: Permanent Full-Time **Location**: Toronto, ON **Department**: Operations **Reporting To**: Manager, Advisor Service **Job Id**: OPS - 012 **Job Level**: L3 **Seniority Level**: Associate **Position Overview**: **Duties & Responsibilities**: - Support level 1 platform and operational queries - Prioritize Advisor team...
-
Customer Service Advisor
3 weeks ago
Toronto, Canada Kipling Tire Full timeKipling Tire is looking to hire an experienced customer service advisor. You will advise customers on the features and benefits of specific tire models and develop appropriate tire recommendations for their needs. You will have the following responsibilities: - Service and product quotes, review recommendations, invoicing and cash-out, customer...
-
Multimedia Designer, Brand and Content
1 month ago
Toronto, ON, Canada Mechanic Advisor Inc. Full timeSteer by Mechanic Advisor offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer CRM suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about...
-
Associate Investment Advisor
4 days ago
Old Toronto, Canada iA Financial Group Full timeJob category: Customer Service and Administrative SupportDomain : Private Wealth / Remote working / Location : Toronto , Montreal, Quebec City / Languages : French and EnglishReporting to the Director, iA Wealth Advice Centre, the Associate Investment Advisor will support both Admin Assistants and Investment Advisors on the team. They will have the...
-
Associate Investment Advisor
4 days ago
Old Toronto, Canada iA Financial Group Full timeJob category: Customer Service and Administrative SupportDomain : Private Wealth / Remote working / Location : Toronto , Montreal, Quebec City / Languages : French and EnglishReporting to the Director, iA Wealth Advice Centre, the Associate Investment Advisor will support both Admin Assistants and Investment Advisors on the team. They will have the...
-
Associate Investment Advisor
4 days ago
Old Toronto, Canada iA Financial Group Full timeJob category: Customer Service and Administrative SupportDomain : Private Wealth / Remote working / Location : Toronto , Montreal, Quebec City / Languages : French and EnglishReporting to the Director, iA Wealth Advice Centre, the Associate Investment Advisor will support both Admin Assistants and Investment Advisors on the team. They will have the...
-
Investment Advisor
4 days ago
Old Toronto, Canada iA Financial Group Full timeJob category: Customer Service and Administrative SupportDomain : Private Wealth / Remote working / Location : Toronto, Montreal or Quebec City / Language : French and EnglishReporting to the Director, iA Wealth Advice Centre, the bilingual Investment Advisor will be responsible for providing service to clients and growing branch assets. The successful...
-
Investment Advisor
4 days ago
Old Toronto, Canada iA Financial Group Full timeJob category: Customer Service and Administrative SupportDomain : Private Wealth / Remote working / Location : Toronto, Montreal or Quebec City / Language : French and EnglishReporting to the Director, iA Wealth Advice Centre, the bilingual Investment Advisor will be responsible for providing service to clients and growing branch assets. The successful...
-
Investment Advisor
4 days ago
Old Toronto, Canada iA Financial Group Full timeJob category: Customer Service and Administrative SupportDomain : Private Wealth / Remote working / Location : Toronto, Montreal or Quebec City / Language : French and EnglishReporting to the Director, iA Wealth Advice Centre, the bilingual Investment Advisor will be responsible for providing service to clients and growing branch assets. The successful...