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Host Ambassador

4 months ago

Vancouver, Canada Engaged HR Full time

Part-time (20hrs a week) permanent position – fully remote.

Who We Are

The Canada Homestay Network Society is a family-run, non-profit society that has helped tens of thousands of students find a home away from home in Canada. We connect international students with compassionate and caring families in Canada, creating enriching cultural experiences for both students and host families for the past 25 years.

About the Host Ambassador position

Reporting to the Program Lead, the Host Ambassador - Vancouver is primarily responsible for qualifying new and existing host families that meet Canada Homestays' standard of care.

Key Responsibilities

  • Conduct in-person interviews/visits (for new hosts) and revisits (for existing hosts) at their homes to ensure the rooms and family environment meet the required standards
  • Conduct pre-screen calls and enter data into our host database;
  • Conduct host annual reviews;
  • Enter data and supporting documentation (i.e., criminal record checks, host agreements, etc.) following all CHN protocols for due diligence and data integrity;
  • Field inquiries from prospective hosts;

The successful candidate will have

  • Excellent sales and interpersonal skills with the willingness and ability to promote and sell the CHN Host program
  • Positive communication skills including conflict resolution
  • Ability to work in a team and maintain and develop relationships with colleagues and their local community
  • Working knowledge of database software products as well as online communication tools (preferably Excel, Word, Filemaker Pro, and MS Teams)
  • Working knowledge of utilizing an email client or webmail
  • Effective business writing skills, strong problem-solving, and organizational skills, including attention to detail

This role requires the successful candidate to clear a Criminal Record Check, have a full and valid driver's license with a reliable vehicle that has at least 2 million auto insurance liability coverage, a mobile phone for emergency support, a digital camera, and access to high-speed internet.

How to apply

To view the full scope of this role, please view the complete job description. If you are interested in communicating with cultures from around the world and helping change international students' lives while in Canada, please apply with your cover letter and resume.

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