Desktop Support Specialist
6 days ago
Our client is seeking an adaptable and self-motivated individual to join their team as a Desktop Support Analyst. This is 100% On-Site role in Downtown Calgary, AB. The initial contract length is 6-months with a strong possibility for extension.Key Skills:Desktop support for Windows 11, M365 technologies, MS Teams, Sharepoint Online, all Microsoft technologies. End users with Active Directory, Azure Apps, Azure ID, workstation support100% On-site role in Calgary, AB6 Month initial contract, strong possibility for extension. As a Desktop Support Analyst, you will:Be the initial point of contact for customers seeking technical assistance through various communication channels, including phone, email, and a ticket system/web portal.Apply best practices in customer service to ensure customer satisfaction.Accurately categorize incoming tickets as break/fix or service requests.Assess the impact and urgency of incidents or support requests to prioritize effectively.To succeed in this role, you should have: A Bachelor's degree or equivalent in Information Technology or Computer Science.4+ years of experience in Desktop Support in an Enterprise environmentStrong customer service and communication skills, with the ability to explain complex issues in simple terms.Initiative and the ability to work independently.Strong analytical, organizational, critical thinking, troubleshooting, and problem-solving skills.Proficiency in Microsoft Office Suite and familiarity with VMware, Microsoft RDS, Windows Operating Systems, and cloud technologies.Demonstrated knowledge of Active Directory.Experience with ServiceNow and Five 9 is a plus.In-depth understanding of ITIL processes, including Incident Management, Change Management, Asset Management, CMDB Management, and Problem Management.ITIL Foundation v3.0 certification or higher.
-
Desktop Support Specialist
1 week ago
Calgary, Canada Levvel Inc. Full timeOur client is seeking an adaptable and self-motivated individual to join their team as a Desktop Support Analyst. This is 100% On-Site role in Downtown Calgary, AB. The initial contract length is 6-months with a strong possibility for extension.Key Skills:Desktop support for Windows 11, M365 technologies, MS Teams, Sharepoint Online, all Microsoft...
-
Desktop Support Specialist
1 week ago
Calgary, Canada Levvel Inc. Full timeOur client is seeking an adaptable and self-motivated individual to join their team as a Desktop Support Analyst. This is 100% On-Site role in Downtown Calgary, AB. The initial contract length is 6-months with a strong possibility for extension.Key Skills:Desktop support for Windows 11, M365 technologies, MS Teams, Sharepoint Online, all Microsoft...
-
Desktop Support Specialist
7 days ago
Calgary, AB, Canada Levvel Inc. Full timeOur client is seeking an adaptable and self-motivated individual to join their team as a Desktop Support Analyst. This is 100% On-Site role in Downtown Calgary, AB. The initial contract length is 6-months with a strong possibility for extension. Key Skills: Desktop support for Windows 11, M365 technologies, MS Teams, Sharepoint Online, all Microsoft...
-
Desktop Support Specialist
7 days ago
Calgary, AB, Canada Levvel Inc. Full timeOur client is seeking an adaptable and self-motivated individual to join their team as a Desktop Support Analyst. This is 100% On-Site role in Downtown Calgary, AB. The initial contract length is 6-months with a strong possibility for extension. Key Skills: Desktop support for Windows 11, M365 technologies, MS Teams, Sharepoint Online, all Microsoft...
-
Desktop Support Specialist
1 week ago
Calgary, Alberta, Calgary region, Canada Levvel Inc. Full timeOur client is seeking an adaptable and self-motivated individual to join their team as a Desktop Support Analyst. This is 100% On-Site role in Downtown Calgary, AB. The initial contract length is 6-months with a strong possibility for extension.Key Skills:Desktop support for Windows 11, M365 technologies, MS Teams, Sharepoint Online, all Microsoft...
-
Calgary, Alberta, Canada Levvel Inc. Full timeJob SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at Levvel Inc. in Calgary, AB.About the RoleThis is a full-time position that requires 100% on-site presence in Downtown Calgary. The initial contract length is six months with a strong possibility for extension.The successful candidate will be responsible for providing...
-
Calgary, Alberta, Canada SMART Technologies Inc Full time**Job Title:** Desktop Support Specialist for Enterprise Solutions**Location:** Calgary, Alberta, Canada**Job Type:** Full-time**About the Role:We are seeking an experienced Desktop Support Analyst to join our Information Services team at SMART Technologies Inc. As a senior-level technical professional, you will provide expert-level support and personalized...
-
IT Desktop Support Technician
3 days ago
Calgary, Canada Lanmark Full timeReporting to the IT Manager and working with administration, document control, and project staff, the Desktop Support Technician is responsible for setting up and implementing desktop systems throughout the Calgary and US offices of Lanmark. The successful candidate will have a high degree of professionalism and corporate communication skills, be...
-
Desktop EUC
6 months ago
Calgary, Canada Iron Systems Full timeResponsibilities: Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. Manage IMAC and desk side support services. Manage hard and soft break fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office applications) support and...
-
Technical Support Specialist
6 months ago
Calgary, Canada H&R Block Canada Full time**Calgary, AB (Hybrid In-Office)**: **TECHNICAL SUPPORT SPECIALIST** **Calgary, AB (Hybrid In-Office)** For over 60 years, H&R Block has prepared taxes for millions of Canadians annually. Headquartered in Calgary, Alberta, we serve taxpayers in more than 1,000+ offices, through our upload from home service, and online with our DIY tax software. Our...
-
Desktop Support Technician
7 days ago
Calgary, Canada ESP Global Services Full time**About the Job**: As the Desktop Support Technician, you will be responsible for dealing with technical issues escalated from the helpdesk function and working with end user to troubleshoot hardware, software, and connectivity problems along with supporting the business on project-based requirements and IMACS. **What will you do?**: - Respond to basic...
-
IT Analyst
7 days ago
Calgary, Canada Vencer Group Inc. Full time**About Vencer Group** Vencer is a privately-owned corporation based in Calgary, Alberta, serving clients across Western Canada, the US, the UK, Thailand, Singapore, and Turkey. Our ability to continuously support our clientele and exceed expectations is driven by our wealth of experience and knowledge, coupled with industry leading partnerships. For over...
-
Senior Desktop Support Analyst
7 days ago
Calgary, Canada SMART Technologies Inc Full timep>Job Overview: We are seeking an experienced and highly professional Desktop Support Analyst to join our Information Services team. In this senior role, you will provide expert-level technical support and personalized assistance to our executive leadership team, ensuring an exceptional and seamless technology experience. The ideal candidate will possess...
-
Desktop Support Technician
3 days ago
Calgary, Canada ESP Global Services Full time $20 - $21About the Job: As the Desktop Support Technician, you will be responsible for dealing with technical issues escalated from the helpdesk function and working with end user to troubleshoot hardware, software, and connectivity problems along with supporting the business on project-based requirements and IMACS. What will you do?: Respond to basic customer...
-
Calgary, Alberta, Canada Levvel Inc. Full timeLevvel Inc. - Desktop Support AnalystAbout the Job:We are seeking a highly skilled and adaptable Desktop Support Analyst to join our team at Levvel Inc. in Downtown Calgary, AB. This 100% on-site role involves providing exceptional technical support to end-users, focusing on Windows 11, M365 technologies, MS Teams, SharePoint Online, and all Microsoft...
-
IT Support Specialist
6 days ago
Calgary, Alberta, Canada Mu-Tech Full timeAbout Mu-TechMu-Tech is a consulting firm that provides innovative solutions to its clients.Estimated Salary: $55,000 - $65,000 per yearJob DescriptionWe are seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer...
-
Desktop Support Engineer
3 days ago
Calgary, Canada NSC Global Full timeNSC Global is currently looking for a Desktop Support Engineer to join our growing company.NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage...
-
IT Support Specialist
3 weeks ago
Calgary, Alberta, Canada Mu-Tech Full timeWe are looking for a skilled IT Support Specialist to join our team at Mu-Tech. As an IT Support Specialist, you will play a crucial role in providing top-notch technical assistance to our clients and internal staff.The successful candidate will have a strong background in computer systems and be able to troubleshoot issues with desktop applications,...
-
Senior IS Analyst
6 months ago
Calgary, Canada F1250 Franklin Templeton Investments Corp Full timeAt Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe...
-
Technical Support Specialist
4 weeks ago
Calgary, Alberta, Canada GADGETS MAKEOVER INC. Full timeTechnical Support Role at GADGETS MAKEOVER INC.We are seeking a skilled Technical Support Specialist to join our team at GADGETS MAKEOVER INC. The successful candidate will provide technical assistance to users experiencing difficulties with computer systems.Key Responsibilities:Consult user guides, technical manuals, and other documents to research and...