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Principal Associate, Product Management

3 months ago

Old Toronto, Canada Capital One Canada Full time

161 Bay Street (93021), Canada, Toronto, Ontario,

Principal Associate, Product Management

Our Capital One Product Management Team

Product Managers are tech-savvy pioneers, with one eye on what’s new and the other on what’s next. At Capital One Canada we start with the customer in mind and develop cutting-edge products that serve their needs. We’re all-in on the cloud and leaders in the adoption of open-source, RESTful APIs, microservices, and containers. We build our own products and release them with speed and agility.

Product Managers are dedicated problem-solvers who leverage big data, agile principles, and human insights to re-imagine the way people interact with money – creating experiences that simplify and enhance our customers’ lives.

Responsibilities

As a Product Manager, you’ll be expected to demonstrate proficiency in four key areas:

  1. Human Centered
    • You’ll lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product.
    • You’ll turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision.
  2. Business Focused
    • You’ll own and prioritize the product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure that your team will be successful.
    • You’ll define KPIs for your product and will be responsible for measuring and tracking to those measures, with an eye to adjusting and refining your roadmap as the data dictates.
  3. Technology Driven
    • You’ll have an end-to-end understanding of your product and how it fits into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business.
    • You’ll work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you’re using the best tool for the job.
  4. Transformational Leadership
    • You’ll rally your teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem to align to your vision and influence prioritization across partner teams.
We want you if you are:
  • Intellectually Curious. You ask why, you explore and you're not afraid to blurt out your crazy idea. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
  • Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Your team knows their priorities and why they’re doing what they’re doing. You can always rally associates to work with you.
  • Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.
  • Passionate & Customer Focused. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.
  • Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.
  • Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.

Be ready to join a community with some of the most talented people you’ve ever met, who see the customer first, and want to use their skills to make a difference. And, as a founder-led company, we’re inspired to make, break, and do good.

Basic Qualifications
  • At least 3 years of Product Management experience.
  • Experience successfully delivering a software product.
  • Strong quantitative and qualitative skills; able to make data-driven decisions and provide recommendations to drive action.
Preferred Qualifications
  • Bachelor’s Degree in Business, Finance, Engineering or related field.
  • Masters in Business Administration (MBA).
  • 5+ years of experience of Product Management experience.
  • 5+ years of experience in financial services, technology or operations.
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