Current jobs related to Customer experience associate - Georgetown - TD

  • Customer Experience Associate

    5 days ago

    Georgetown, Canada Scotiabank Full time

    Customer Experience Associate role requires building strong relationships, delivering excellent service, and uncovering customers' needs. As a Customer Experience Associate, you will be the face of our branches, connecting with customers in a relatable way. You will provide exceptional service throughout the customer's journey by: Taking a proactive...

  • Customer Experience Associate

    6 days ago

    Georgetown, Canada Scotiabank Full time

    About the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, delivering exceptional service to our customers and helping them achieve their financial goals.Our ideal candidate is a people-centric individual who can connect with customers in a relatable way, taking a proactive approach to discovering their needs and...

  • Customer Experience Associate

    6 days ago

    Georgetown, Canada Scotiabank Full time

    About the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, delivering exceptional service to our customers and helping them achieve their financial goals.Our ideal candidate is a people-centric individual who can connect with customers in a relatable way, taking a proactive approach to discovering their needs and...

  • Customer Experience Associate

    5 days ago

    Georgetown, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our Canadian Banking Branch network, you will play a vital role in delivering exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesProvide proactive and...

  • Customer Experience Associate

    4 days ago

    Georgetown, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our Canadian Banking Branch network, you will play a vital role in delivering exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesProvide proactive and...

  • Customer Experience Associate

    4 days ago

    Georgetown, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our Canadian Banking Branch network, you will play a vital role in delivering exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesProvide proactive and...

  • Customer Experience Associate

    4 months ago

    Georgetown, Canada Scotiabank Full time

    Requisition ID: 184210 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    4 months ago

    Georgetown, Canada TD Bank Full time

    **Work Location**: Georgetown, Ontario, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: **Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers.** **This role is required to understand customer...

  • Customer Experience Associate

    7 days ago

    Georgetown, Canada Scotiabank Part time

    Requisition ID: 207478 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • OMNI Customer Fulfillment Associate

    4 weeks ago

    Georgetown, Canada Walmart Canada Full time

    Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • OMNI Customer Fulfillment Associate

    2 weeks ago

    Georgetown, Canada Walmart Canada Full time

    OMNI Customer Fulfillment Associate Join Walmart Canada as an OMNI Customer Fulfillment Associate and develop your skills in the retail industry. This role is perfect for those looking for a challenging and rewarding career in customer service or retail. Key Responsibilities: Pick and assemble online orders with precision and care to ensure high-quality...

  • OMNI Customer Fulfillment Associate

    4 weeks ago

    Georgetown, Canada Walmart Canada Full time

    Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Customer Experience Specialist

    1 day ago

    Georgetown, Canada BRC Business Enterprises Ltd Full time

    **Description** **THE OPPORTUNITY**: The Customer Experience Specialist will have the opportunity to oversee all stages of the order lifecycle from beginning to end and will use their expert customer service and organizational skills to ensure accuracy of orders. If you are self-starter who is interested in honing your customer experience skills, then this...

  • Fence Installer

    3 months ago

    Georgetown, Canada Associate Builders Full time

    Well Established Company over 23 years Full time/year round position available **Requirements**: - Ability to do physical labor - Must be legal to work in Canada - 3-5 years experience as a construction worker with basic knowledge of safety practices - Driver's License with a clean driver's abstract **General Experience With**: - Prepare site area for...

  • Sales Associate

    2 days ago

    Georgetown, Canada Freshouse Foods Ltd. Full time

    **Job description** Sales Associate Reports To: COO Summary: The Country Butcher is open, and we require Sales Associates to work in our Retail Store. You will be responsible for welcoming guests, stocking product, inventory control, sales, and getting feedback from customers on products. Key Responsibilities - Welcome and create a positive shopping...

  • Sales Associate

    2 months ago

    Georgetown, Canada Cleo Fashions Inc Full time

    **CLEO** **SALES ASSOCIATE** **GEORGETOWN MARKET PLACE - GEORGETOWN, ONTARIO** **PART TIME** As a Sales Associate with cleo you’ll be responsible for creating an exceptional brand experience for our customers shopping with us in store. We’re looking for passionate brand ambassadors who have a passion for fashion! **What You’ll Love** - Expand your...

  • Cabinet Maker

    3 months ago

    Georgetown, Canada Associate Builders Full time

    Cabinet Maker Well established company for over 23 years Permanent year round position, no weekends **Responsibilities**: - Understanding of woodworking techniques - Proficient using hand tools and woodworking machines - Maintain a clean and tidy work area and conduct regular maintenance of tools and machinery **Requirements**: - Experience as a...

  • Commercial Carpenter

    4 months ago

    Georgetown, Canada Associate Builders Full time

    Well established company for over 24 years Standard work week is 40-44 hours Monday - Friday There may be peak periods where overtime will be available Hourly payroll position, Pay is based on experience Various site locations throughout Peel **Requirements**: - Understanding of carpentry techniques and methods of installation and construction -...

  • Deli Associate

    3 weeks ago

    Georgetown, Canada Walmart Canada Full time

    Del Associate Job Description Join our team as a Del Associate at Walmart Canada and develop your skills in the retail industry. As a Del Associate, you will provide exceptional customer service, maintain a clean and organized deli area, and assist with stocking and sales. Key Responsibilities: Zones the department to ensure efficient operations Rotates...

  • Office Assistant

    4 months ago

    Georgetown, Canada Associate Maintenance Inc Full time

    Well established company for over 24 years Monday - Friday day shift Hourly payroll position **Responsibilities**: - Answer the phones - Provide customer service - Knowledge in the automotive industry considered an asset - Ability to communicate vehicle repairs for customer understanding - Data entry including managing company databases - Maintain...

Customer experience associate

3 months ago

Georgetown, Canada TD Full time

Lieu de travail:

Bracebridge, Ontario, Canada

Horaire:

15

Secteur d’activité:

Services bancaires personnels et commerciaux

Détails de la rémunération :

Nous avons à cœur d’offrir une rémunération juste et équitable à tous nos collègues. En votre qualité de candidat ou de candidate, nous vous encourageons à avoir une conversation franche avec votre recruteur et à poser des questions sur la rémunération, notamment les particularités salariales de ce poste.

Description du poste:

KEY ACCOUNTABILITIES

CUSTOMER

  • Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice
  • Complete a broad range of financial transactions (e.g., deposits, withdrawals, bill payments, and/or other transactions, as necessary) in an accurate and efficient manner
  • Assist with responding and resolving customer concerns, escalating when necessary
  • Identify customer needs and determine solutions to customer problems, and open a limited range of products and/or services for customers

SHAREHOLDER

  • Support the achievement of business objectives by supporting advice goals
  • Promote products, advice, services and banking capabilities
  • Understand and apply operating policies and procedures
  • Contribute to business objectives for Operational Excellence
  • Support the timely and accurate completion of business processes and procedures
  • Escalate non-standard or high-risk transactions / activities as necessary
  • Support and participate in process improvement opportunities
  • Ensure necessary due diligence to support the accuracy of all customer transactions / activities
  • Be knowledgeable of and comply with Bank Code of Conduct

EMPLOYEE / TEAM

  • Participate fully as a member of the team, promote team effectiveness and contribute to a positive work environment
  • Support the team by continuously developing knowledge in own area
  • Participate in personal performance management and development activities, including cross training within own team
  • Keep others informed and up-to-date about all relevant or useful information related to day-to-day activities
  • Contribute to a fair, positive and equitable environment that supports a diverse workforce
  • Act as a brand champion for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

  • Requires established customer service skills to perform a range of routine activities and multi-step customer transactions, generally with limited financial impact
  • Requires a broad knowledge regarding basic product suite of business supported
  • Evaluates and recommends customer solutions from established options
  • Understands how the assigned duties relate to others in the customer or advice team and how the team integrates with others
  • Identifies and assesses customer problems in straight forward situations using standard procedures, and escalates non-standard issues internally; typically addressing routine requests requiring minimal discretion
  • Impacts team results through the quality of the services or information provided to customers
  • Follows standardized advice and customer service procedures and practices and recommends opportunities to improve processes in their own work area
  • Uses communication skills to exchange/clarify product/process information with composure and ensures underlying details are understood
  • Requires working knowledge and skills developed through formal training or work experience
  • Generally reports to a Manager Customer Experience or Branch Manager

EXPERIENCE & EDUCATION

  • High School diploma and/or
  • 1+ years of relevant experience
  • Post-Secondary or Undergraduate degree (in related field) preferred

À propos de nous :

La TD est un chef de file mondial dans le secteur des institutions financières. Elle représente la cinquième banque en Amérique du Nord de par son nombre de succursales. Chaque jour, nous offrons une expérience client légendaire à plus de 27 millions de ménages et d’entreprises au Canada, aux États-Unis et partout dans le monde. Plus de 95 000 collègues de la TD mettent en commun leurs compétences, leur talent et leur créativité au service de la Banque, des clients qu’elle sert et des économies qu’elle appuie. Nous sommes guidés par notre vision d’être une meilleure banque et par notre objectif d’enrichir la vie de nos clients, de nos collectivités et de nos collègues.

La TD est une entreprise profondément engagée à être une leader en matière d’expérience client. Voilà pourquoi nous croyons que chaque collègue, peu importe son secteur d’activité, est en contact avec la clientèle. En parallèle de l’évolution de nos activités et de notre stratégie, nous innovons afin d’améliorer l’expérience client et de créer des capacités pour façonner l’avenir des services bancaires. Que vous ayez plusieurs années d’expérience dans le secteur bancaire ou que vous commenciez tout juste votre carrière dans le domaine des services financiers, nous pouvons vous aider à réaliser votre plein potentiel. Vous pourrez compter sur nos programmes de formation et de mentorat et sur des conversations sur le perfectionnement et le leadership pour réaliser votre plein potentiel et atteindre vos objectifs. Notre croissance en tant qu’entreprise rime avec la vôtre.

Notre programme de rémunération globale
Notre programme de rémunération globale reflète les investissements que nous faisons pour aider nos collègues et leur famille à atteindre leurs objectifs en matière de bien-être mental, physique et financier. La rémunération globale à la TD inclut le salaire de base, la rémunération variable et bien d’autres régimes clés, comme des avantages sociaux en matière de santé et de bien-être, des régimes d’épargne et de retraite, des congés payés, des avantages bancaires et des rabais, des occasions de développement de carrière et des programmes de récompenses et reconnaissance. En savoir plus

Renseignements supplémentaires :
Nous sommes ravis que vous envisagiez une carrière à la TD. Sachez que nous avons à cœur d’aider nos collègues à réussir dans leur vie tant personnelle que professionnelle. C’est d’ailleurs pourquoi nous leur offrons des conversations sur le perfectionnement, des programmes de formation et un régime d’avantages sociaux concurrentiel.

Perfectionnement des collègues
Un cheminement professionnel particulier vous intéresse ou vous cherchez à acquérir certaines compétences? Nous tenons à vous mettre sur la voie de la réussite. Vous aurez des conversations régulières sur le développement de carrière, le perfectionnement et le rendement avec votre gestionnaire. Une variété de programmes de mentorat et une plateforme d’apprentissage en ligne seront également à votre disposition pour vous aider à ouvrir de nouvelles portes. Que vous ayez à cœur d’aider les clients et souhaitiez élargir votre expérience ou que vous préfériez coacher et inspirer vos collègues, sachez que la TD propose un grand nombre de cheminements professionnels et qu’elle s’engage à vous aider à relever les occasions qui vont dans le sens de vos objectifs.

Formation et intégration
Nous tenons à nous assurer que vous disposez des outils et ressources nécessaires pour réussir à votre nouveau poste. Dans cette optique, nous organiserons des séances d’intégration et de formation.

Processus d’entrevue
Nous communiquerons avec les candidats sélectionnés pour planifier une entrevue. Nous ferons notre possible pour communiquer par courriel ou par téléphone avec tous les candidats pour leur faire part de notre décision.

Mesures d’adaptation
L’accessibilité est importante pour nous. N’hésitez pas à nous faire part de toute mesure d’adaptation (salles de réunion accessibles, sous-titres pour les entrevues virtuelles, etc.) dont vous pourriez avoir besoin pour participer sans entraves au processus d’entrevue.

Nous avons hâte d’avoir de vos nouvelles

Exigences linguistiques:

N/A. #J-18808-Ljbffr