Customer Experience Associate

3 days ago


Georgetown, Canada Scotiabank Full time
About the Role

As a Customer Experience Associate at Scotiabank, you will be the face of our branches, delivering exceptional service to our customers and helping them achieve their financial goals.

Our ideal candidate is a people-centric individual who can connect with customers in a relatable way, taking a proactive approach to discovering their needs and listening to understand what they are asking for.

  • Process day-to-day transactions with accuracy and efficiency
  • Nurture long-standing relationships with customers, identifying and fulfilling simple sales opportunities
  • Be a technology expert, sharing knowledge and introducing clients to our mobile banking applications

What We're Looking For

  • Strong customer service skills, with a proven track record of delivering excellent service
  • Ability to work in a target-based performance environment, contributing positively to a team-oriented work environment
  • Strong technical skills, with the ability to promote digital and self-service banking options to our customers

What's in it for You?

  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • A competitive compensation and benefits package

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.



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