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Director, User Experience

2 months ago

Montreal, Canada Tempo Software Inc. Full time

As one of the largest, award-winning, and top-selling app vendors in the Atlassian Marketplace, supporting over 20,000 customers worldwide, we hire top talent who build with heart and succeed with others. Our product suite of road mapping, project portfolio management, time management, resource planning, and reporting insights provides solutions that enable organizations to manage large portfolios of work successfully from strategic planning to successful execution.

At Tempo, we’re on a mission to help modern, forward-thinking product and engineering teams work better. Come join us as we continuously innovate our industry-leading products and expand to new ecosystems.

About The Position -

As a Director of User Experience (UX) Design, you will lead our user experience and design initiatives across our suite of Strategic Portfolio Management (SPM) products. In this role, you will be responsible for defining the user experience vision, ensuring it is implemented across our products, and leading a team of UX designers and researchers. To succeed in this role, you must have experience in UX design principles, a passion for innovation, and experience leading and motivating teams. You must be comfortable collaborating with stakeholders across multiple departments and be able to bring a customer-focused, creative perspective to the design process.

The ideal candidate must also have a customer-centric mindset and will connect regularly with Tempo customers to ensure we’re building the best possible solutions in our space. Experience in Portfolio Management / Work Management space and familiarity with the Atlassian ecosystem are highly desirable.

What You’ll Do -
  • Lead Design Strategy: develop and execute a cohesive design and UX strategy that aligns with our product strategy & business goals while emphasizing user engagement, satisfaction, and retention.
  • Champion User-Centered Design: foster a culture that places user needs and experiences at the forefront of product development and leverage UX principles to inform design decisions.
  • User Research: Oversee user research initiatives to gather insights into user behavior, preferences, and pain points to inform design and product decisions.
  • UX Guidelines and Standards: Establish and maintain UX design guidelines, standards, and best practices to ensure consistency and quality across products and platforms.
  • Stakeholder Communication: Communicate UX design strategies, recommendations, and findings effectively to stakeholders at all levels of the organization.
  • Collaborate Across Teams: work closely with product, engineering, and growth teams to ensure that design and UX principles are integrated into all stages of product planning and development.
  • Drive Innovation: identify and implement innovative design and UX practices that enhance user experience and contribute to product differentiation and competitiveness.
  • Build and Mentor: lead, inspire, and mentor a team of UX/UI designers and UX researchers, establishing a collaborative, high-performing team environment focused on excellence and continuous improvement.
  • Advocate for Users: serve as the primary advocate for the user experience, ensuring that user feedback and research are integral to the product design process.

Who You Are -

  • Experience: 10+ years of experience in UX design, with proven ability to lead teams of designers
  • Proficiency in UX design tools Sketch, Figma, or similar, as well as a strong understanding of design principles, information architecture, and interaction design
  • Experience executing and evolving product design solutions utilizing design systems as well as creating and documenting UI toolkits, style guides, and front-end frameworks for design and development teams.
  • Experience with UX Research, facilitating focus groups, and developing questionaries with clickable prototypes to test hypotheses and identify design problems. Synthesize learnings and prepare reports to uncover opportunities to improve the user experience.
  • Strong strategic and analytical skills, with the ability to translate business goals and user needs into effective UX design strategies and solutions.
  • Written and verbal communication skills, including the ability to articulate alternative approaches required
  • Leadership: Strong leadership skills with the ability to influence and inspire cross-functional teams. Excellent communication and interpersonal skills.
  • Education: Bachelor’s Degree in User Experience Design, Human Computer Interaction, Human Factors, Experimental Psychology, Cognitive Science or related discipline, or equivalent experience a plus.
  • Experience in Portfolio Management / Work Management, Strategic Portfolio Management (SPM), and Agile practices a plus

What's In It For You -

  • Remote First Work Environment
  • Unlimited vacation in most of our locations
  • Great benefits including health, dental, vision and savings plan
  • Perks such as training reimbursement, WFH reimbursement, and more
  • Diverse and dynamic teams with challenging and exciting work
  • An opportunity to have a real impact on our business
  • A great range of social activities (both in person and virtual)
  • Optional in person meet-ups and the ability to travel to our international offices
  • Employee referral program

Come join us as we continuously innovate our industry-leading products and expand to new ecosystems. We are looking for exceptional candidates who will bring their unique perspectives to our global teams.

At Tempo Software, we are proud to be an equal opportunity employer and are committed to creating an inclusive culture. As such all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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