Operations supervisor
1 month ago
Do you like to work in a team and go above and beyond ? Come and work in our Montreal sorting center Join our dynamic team and let your leadership shine at the heart of an exciting professional adventure
Nationex is looking for a competent and experienced Operations Supervisor for his Operations Supervisor position .
The benefits of working at Nationex:
- A family-oriented, pleasant and inclusive work environment;
- A teamwork and collaborative atmosphere;
- Competitive salary and annual salary increase;
- Group insurance;
- Telemedicine service offered;
The tasks you will perform:
Operations
- Ensure at all times the health and safety of employees and the legal compliance of our industry's operations in its warehouse.
- Ensure the operational performance of the Montreal depot, whether for in-house operations.
- Ensure the processing of exception codes for delivery issues.
- Organize and optimize the routes of drivers and delivery people in collaboration with your team to reduce costs and maximize customer service.
- Participate in the efficient start-up of operations by ensuring the cleanliness of the warehouse and the recharging of equipment and handling tools.
- Process customer service inquiries to return a response as soon as possible.
- Establish and maintain quality processes for parcel delivery according to national standards.
- Follow the process of the customer parcel journey to ensure traceability at all times.
- Participate in the various projects and initiatives of the operations team.
- All other related tasks, including replacing a delivery driver.
- Possibility of travel between the two depots in Montreal.
Leadership
- Strategically manage, lead, and align the team of delivery drivers and bike delivery drivers in their roles and responsibilities.
- Work in collaboration with the human resources department in recruitment, skills development, mobilization and performance management.
- Establish and maintain a workforce structure to be effective in meeting operational needs.
- Maintain healthy relationships that promote the performance and engagement of the employees under his/her responsibility.
If you have the following qualifications , we want you on our team:
- College or university diploma in operations or supply chain management.
- Minimum of 3 years of experience in a similar role.
- Good knowledge of the legislation in force in the transport industry.
Qualities sought:
- Excellent communication and interpersonal skills;
- Dynamism and good humour;
- Organizational skills
- Initiative
- Sense of responsibility
- Problem Solving
Diversity is a fundamental practice in our recruitment process. In order to facilitate reading, the use of the masculine form has been retained.
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