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Operations Supervisor

4 months ago

Montreal, Canada M S International, Inc. Full time

Warehouse Jobs Operations Supervisor Location: Montreal, QC

Summary: The Operations Supervisor is responsible for the direct management of the shift supervisors, and provides leadership and training to the team members. This role is responsible for managing the functionality of the shifts, and ensures all shifts are properly staffed and able to execute the daily workload.

Work Hours: Monday – Friday 8am-5pm, and alternating Saturdays.

To perform this job successfully, the individual must be able to do the following:

  • Responsible for assuring all shifts and functions are properly staffed to execute varied work volume, manage flow of orders to the floor to optimize operation for approximately 25 employees in a 100,000 square foot facility.
  • Develop, maintain and manage facility quality process.
  • Ensure on-time shipping performance; work closely with supervisors and managers to ensure receipts and shipments meet standards.
  • Manage daily/weekly/monthly quality and productivity reporting.
  • Supervise realignment activities to ensure maximum optimization of the facility.
  • Manage operational activities to ensure DC layout and continuous improvement activities support goals of the operation.
  • Provide direct supervision to the shift supervisors. Hold them accountable for their performance and the performance of their teams.
  • Provide Leadership, training, and supervision to 25 to 50 team members.
  • Continuously work towards increasing the leadership capability of the team and drives professional growth.
  • Responsible for all facility/equipment maintenance and supplies.
  • Responsible for maintaining a safe working environment and overseeing safety compliance.
  • Responsible for daily Cycle Counts, Research, Root Cause Analysis, Findings, and Developing Solutions to improve overall health of Warehouse Inventory.
  • Responsible for Annual Physical Inventory from coordination, execution, and process improvement standpoint.
  • Responsible for extra duties as assigned, which may include overseeing Slabs Team.
  • Responsible for multiple shift operation.

Additionally the candidate must meet the following Education and/or Experience requirements:

  • Must have a minimum of 5 years of supervisory/management experience.
  • Must have supervised at least 15+ team members.
  • Must have 5 years of Distribution Center Operations experience.
  • Proficient in MS Office Suite - Word, Excel, Access and PowerPoint.
  • Related industry experience; natural stone, tile or hard flooring industries preferred.
  • Capable of presenting operational data to the business and leadership team.
  • Demonstrated ability to drive cultural change while improving efficiencies and processes. Ability to adapt quickly to changing business needs.
  • Strong knowledge and understanding of Distribution and Warehouse Management applications.
  • Bachelor's Degree with emphasis on Logistics or Operations Management
  • Five (5) to Ten (10) years of specific relevant work experience.
  • Demonstrated leadership and managerial abilities.
  • Goal-oriented with proven record of self-motivation and achievement. Strong proactive with strong analytical skills.
  • Uses creativity to seek quality solutions and process improvements.
  • Demonstrated teamwork skills across entire organization.
  • Must have excellent People Management and Time Management skills and abilities.
  • Solid interpersonal skills to effectively interact at all levels across functions.
  • Proactive and able to manage ambiguity effectively. Ability to conceptualize and think strategically.

This role has the following physical demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently sits and may occasionally stand or walk.
  • The employee must occasionally lift, pull and move up to 25 pounds. Specific vision abilities required by this job include close vision.

Benefits: MSI offers a comprehensive benefits package that includes:

  • Referral, Holiday, and Annual Bonuses
  • Annual pay increases
  • Paid Time Off
  • Dental, and Vision Insurance
  • RRSP plans with company matching contributions

Over the years, MSI has been the recipient of many prestigious awards including:

  • Top 5 fastest growing companies - OC Business Journal
  • Supplier Diversity Award - Home Depot
  • #1 Flooring Distributor multiple years in a row - Floor Covering Weekly
  • Top Workplaces Award winner multiple times - Top Workplaces
  • MSI Founder named the Entrepreneur of the Year - Ernst and Young

MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.

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