Logistics Coordinator

2 weeks ago

Montreal, Canada Holcim Full time
Objective

Oversee and manage all aspects related to transportation needs in the local market. This includes coordinating all aspects pertaining to fleet utilization, dispatch, sales support, and overall customer service for RMX in the GMA market. Maintain production efficiencies and best in class customer service in daily dispatch operations. With a customer and employee focus, will strategically maximize all transportation operations and build a strong team that effectively utilizes systems, scheduling, ticketing, and delivers seamless and timely execution to the customer. Lead safety excellence, diverse teams, logistic service quality, department budgeting and forecasting, equipment utilization, and operational systems with the highest operational efficiency. This position will work closely with the customer, sales, and operations to ensure complete and effective customer service.

Responsibilities

Health and Safety:

Implement and adhere to Lafarge Safety policy. Continuously pursues a culture of Safety at all times while actively engaging employees, subcontractors, and vendors to reinforce safe behaviors at all job sites and Lafarge property.

Customer Service:

This role will supervise dispatch personnel. The focus of this role is to provide the highest levels of customer service while optimizing available resources. Utilizes staff to assist sales with customer communication, order processing, customer delivery and system support.

Transportation and Logistics:

Maintains or improves order entry and dispatch systems and procedures to provide on-time delivery and effective communication with customers and internal personnel. Set and follow KPI’s, as outlined in SPEC, to maximize delivery turnaround and continuously improve dispatch/phone system to maximize customer experience.

Mentoring and People Development:

Models professional and ethical conduct at all times. Provides monthly operational employees meetings and reviews safety and business performance, company initiatives, best practices, employee recognition and more. In partnership with HR, is involved in hiring, selection and disciplinary and corrective actions. Responsible for employee Performance Reviews and merit recommendations. Recommends necessary training and has overwhelming concern for the development of the team members. Leads and mentors customer service reps to provide value added products for customers.

Relationships with Others Jobs

Jobs:

Reports to the Operations Manager for GMA ready mix. Works closely with Safety Manager for GMA Region Works closely with local Operations, Sales, Credit and Collections.

Specific Accountabilities

Safety Performance objective is “Zero”

Responsible to achieve targeted KPI’s outlined in SPEC i.e. safety, customer service, process optimization, delivery efficiency Resolution of employee and customer concerns and disputes Ensure customer satisfaction with excellent product and service quality Development and training of dispatch and customer service rep personnel Manage scheduling to maximize customer service while maintaining cost efficiency Lead co-ordination of central dispatch with production, rural plants and quality control

Dimensions

Direct Reports: 2 to 4

Plants: Central logistics for 7 to 10 RMX Plants

Volume: , m3 annually

Qualification Profile

Education & Work Experience: University Degree in a technical or business field Minimum 5 years’ experience in concrete or related operations

Knowledge & Skills: Bilingual Excellent customer service skills – dedicated to meeting the expectations of internal and external customers Must be flexible and balance shifting priorities to meet deadlines Demonstrate process aptitude. Possess knowledge of construction products and a solid understanding of concrete construction practices, competition and business opportunities. Excellent leadership skills - must be able to motivate others and provide complete, direct and actionable feedback Possess a commitment and willingness to devote great effort and time in order to reach goals Ability to make decision is a timely manner, sometimes with incomplete data and under tight deadlines and pressure Strong problem solving and analytical skills and the desire to seek solutions Must have a strategic business focus and ability to anticipate future consequences and trends accurately Proficient with Microsoft applications, specifically Excel, Word and PowerPoint

Job-Specific Competency Profile
  1. Action Oriented
  2. Conflict Management
  3. Customer Focus
  4. Drive for results
  5. Informing
  6. Planning
  7. Priority Setting
  8. Problem Solving

We thank you for your interest. Only candidates selected for an interview will be contacted. Lafarge is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities. Lafarge Canada Inc. welcomes and encourages applications from people with disabilities. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process.

#J-18808-Ljbffr

  • Logistics Coordinator

    4 weeks ago

    Montreal, Canada Moroccanoil Full time

    Sous la direction du gestionnaire logistique, le coordonnateur logistique est responsable de l'exécution, de la coordination et de la planification quotidiennes de l'expédition et de la réception ainsi que de la maintenance des données sur les coûts de transport et la traçabilité des expéditions. Tâches et responsabilités : Gérer l'acheminement...

  • Logistics Coordinator

    4 weeks ago

    Montreal, Canada Moroccanoil Full time

    Sous la direction du gestionnaire logistique, le coordonnateur logistique est responsable de l'exécution, de la coordination et de la planification quotidiennes de l'expédition et de la réception ainsi que de la maintenance des données sur les coûts de transport et la traçabilité des expéditions. Tâches et responsabilités : Gérer l'acheminement...

  • Logistics Coordinator

    4 weeks ago

    Montreal, Canada Moroccanoil Full time

    Sous la direction du gestionnaire logistique, le coordonnateur logistique est responsable de l'exécution, de la coordination et de la planification quotidiennes de l'expédition et de la réception ainsi que de la maintenance des données sur les coûts de transport et la traçabilité des expéditions. Tâches et responsabilités : Gérer l'acheminement...

  • Logistics Coordinator

    4 weeks ago

    Montreal, Canada Moroccanoil Full time

    Sous la direction du gestionnaire logistique, le coordonnateur logistique est responsable de l'exécution, de la coordination et de la planification quotidiennes de l'expédition et de la réception ainsi que de la maintenance des données sur les coûts de transport et la traçabilité des expéditions.Tâches et responsabilités :Gérer l'acheminement des...

  • Logistics Coordinator

    2 weeks ago

    Montreal, Quebec, Canada Challenger Motor Freight Inc. Full time

    Logistics Coordinator Overseeing and facilitating the supply chain operations of our company, you will be the one to coordinate personnel and process to achieve the effective distribution of goods. The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency. This is a collaborative team environment, and we are all...

  • Logistics Coordinator

    3 hours ago

    Montreal, Canada Moroccanoil Full time

    Sous la direction du gestionnaire logistique, le coordonnateur logistique est responsable de l'execution, de la coordination et de la planification quotidiennes de l'expedition et de la reception ainsi que de la maintenance des donnees sur les couts de transport et la tracabilite des expeditions.Taches et responsabilites :Gerer l'acheminement des bons de...

  • Logistics and Customer Service Coordinator

    2 weeks ago

    Montreal, Canada St-Amour & Associates, Senc. Full time

    Logistics and Customer Service CoordinatorSalary :Activity area : Industrial and manufacturingPost category : Logistics and procurement, SalesProvince : QuebecRegion : Lanaudiere, Laval, Montreal, Montreal and surroundingsWe are looking for a Logistics/Customer Service Coordinator for our leading partner in machinery and packaging.Position summary:Working...

  • Logistics and Customer Service Coordinator

    2 weeks ago

    Montreal, Canada St-Amour & Associates, Senc. Full time

    Logistics and Customer Service CoordinatorSalary :Activity area : Industrial and manufacturingPost category : Logistics and procurement, SalesProvince : QuebecRegion : Lanaudiere, Laval, Montreal, Montreal and surroundingsWe are looking for a Logistics/Customer Service Coordinator for our leading partner in machinery and packaging.Position summary:Working...

  • Logistics and Customer Service Coordinator

    2 weeks ago

    Montreal, Canada St-Amour & Associates, Senc. Full time

    Logistics and Customer Service CoordinatorSalary :Activity area : Industrial and manufacturingPost category : Logistics and procurement, SalesProvince : QuebecRegion : Lanaudiere, Laval, Montreal, Montreal and surroundingsWe are looking for a Logistics/Customer Service Coordinator for our leading partner in machinery and packaging.Position summary:Working...

  • Logistics Coordinator

    6 days ago

    Montreal, Canada Holcim Full time

    Objective Oversee and manage all aspects related to transportation needs in the local market. This includes coordinating all aspects pertaining to fleet utilization, dispatch, sales support, and overall customer service for RMX in the GMA market. Maintain production efficiencies and best in class customer service in daily dispatch operations. With a customer...

  • Logistics Coordinator

    6 days ago

    Montreal, Canada Holcim Full time

    Objective Oversee and manage all aspects related to transportation needs in the local market. This includes coordinating all aspects pertaining to fleet utilization, dispatch, sales support, and overall customer service for RMX in the GMA market. Maintain production efficiencies and best in class customer service in daily dispatch operations. With a customer...

  • Logistics Coordinator

    7 days ago

    Montreal, Canada Holcim Full time

    Objective Oversee and manage all aspects related to transportation needs in the local market. This includes coordinating all aspects pertaining to fleet utilization, dispatch, sales support, and overall customer service for RMX in the GMA market. Maintain production efficiencies and best in class customer service in daily dispatch operations. With a customer...

  • Logistics Coordinator

    4 weeks ago

    Greater Montreal Metropolitan Area, Canada Moroccanoil Full time

    Sous la direction du gestionnaire logistique, le coordonnateur logistique est responsable de l'exécution, de la coordination et de la planification quotidiennes de l'expédition et de la réception ainsi que de la maintenance des données sur les coûts de transport et la traçabilité des expéditions. Tâches et responsabilités : Gérer l'acheminement...

  • Logistics Coordinator

    4 weeks ago

    Greater Montreal Metropolitan Area, Canada Moroccanoil Full time

    Sous la direction du gestionnaire logistique, le coordonnateur logistique est responsable de l'exécution, de la coordination et de la planification quotidiennes de l'expédition et de la réception ainsi que de la maintenance des données sur les coûts de transport et la traçabilité des expéditions.Tâches et responsabilités :Gérer l'acheminement des...

  • Logistics Coordinator

    4 weeks ago

    Greater Montreal Metropolitan Area, Canada Moroccanoil Full time

    Sous la direction du gestionnaire logistique, le coordonnateur logistique est responsable de l'exécution, de la coordination et de la planification quotidiennes de l'expédition et de la réception ainsi que de la maintenance des données sur les coûts de transport et la traçabilité des expéditions.Tâches et responsabilités :Gérer l'acheminement des...

  • Coordinator, Logistics

    4 weeks ago

    Montreal, Quebec, Canada Titanium Full time

    Job Summary The Logistics Coordinator will work to provide various levels of support to dispatch requirements. This role will facilitate and monitor for effective communication, both internally with the sales team and directly with carriers based on shipping requirements. They will collaborate with various departments to ensure that all contractual...

  • Logistics Coordinator

    3 weeks ago

    Montreal, Canada Holcim Full time

    Objective Oversee and manage all aspects related to transportation needs in the local market. This includes coordinating all aspects pertaining to fleet utilization, dispatch, sales support, and overall customer service for RMX in the GMA market. Maintain production efficiencies and best in class customer service in daily dispatch operations. With a...

  • Logistics Project Coordinator

    6 days ago

    Montreal, Canada Le Groupe Master Full time

    Job Number: J0524-0140 Job Type: Regular Job Category: Logistic Number of Positions: 1 Reporting to the after-sales service logistics supervisor, the incumbent will be responsible for, among other things, communications between our company, suppliers and contractors. In addition, this person will enter orders and plan deliveries. What you will...

  • Logistics Coordinator

    2 weeks ago

    Montreal, Canada Challenger Motor Freight Inc. Full time

    Logistics Coordinator Overseeing and facilitating the supply chain operations of our company, you will be the one to coordinate personnel and process to achieve the effective distribution of goods. The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency. This is a collaborative team environment, and we are all...

  • Transport & Logistics Coordinator

    1 day ago

    Montreal, Canada oilandgas.org.uk Full time

    Candidate ProfileTotalEnergies Marketing Canada Inc, a subsidiary of TotalEnergies Company and based in LaSalle, Montreal (QC) since 2007, specializes in the manufacture and distribution of lubricants for the automotive and industrial sectors across various Canadian provinces.We are currently looking for a Transport and Logistics Coordinator. This key role...