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Executive Director

2 months ago

Guelph, Canada Hopewell Support Services Full time

The Executive Director is the chief executive officer of Hopewell Support Services and is responsible for the overall strategic direction, management, and leadership of the organization. This role requires a dynamic and compassionate leader who can drive the mission forward, ensure high-quality service delivery, and foster a supportive and inclusive environment for both clients and staff.

Description

About Hopewell Support Services:

Hopewell Support Services (Hopewell) is a leading agency, operating in the Guelph-Wellington region, dedicated to supporting individuals living with developmental disabilities. Hopewell supports individuals of all ages and provides a comprehensive range of services, including supported living, respite, and recreational/educational programs. Our mission is to enrich the lives of individuals living with a developmental disability, empowering them to lead fulfilling lives with dignity and independence.

Position Overview:

The Executive Director is the chief executive officer of Hopewell and is responsible for the overall strategic direction, management, and leadership of the organization. This role requires a dynamic and compassionate leader who can drive the mission forward, ensure high-quality service delivery, and foster a supportive and inclusive environment for both clients and staff.

Key Responsibilities:

  1. Leadership and Vision:
    • Provide strategic leadership and direction to the organization.
    • Develop (with the Board) and implement the agency’s strategic plan in alignment with the mission and goals.
    • Foster a positive organizational culture that promotes collaboration, inclusion, and excellence.
    • Lead and mentor a team of senior management, encouraging professional growth and effective teamwork.
  2. Human Resources Planning and Management:
    • Oversee all key people initiatives including recruitment, retention, and coaching with the focus on ensuring a high level of performance and quality in line with the organization’s mission.
    • Oversee the implementation of human resources policies, procedures, and practices, including the development of job descriptions and performance evaluations for all staff.
    • Establish a positive, healthy, and safe work environment in accordance with all appropriate legislation and regulations.
    • Ensure compliance with all applicable laws, regulations, and legislation.
  3. Financial Management and Fundraising:
    • Develop and oversee the organization’s budget in collaboration with the finance team and Board of Directors.
    • Ensure financial sustainability through sound fiscal management, fundraising, and grant acquisition.
    • Monitor financial performance, provide regular reports, and implement corrective actions as needed.
    • Support the Development team in cultivating relationships with donors, sponsors, and grant-making bodies to secure funding.
  4. Program and Service Delivery:
    • Oversee the design, implementation, and evaluation of programs and services tailored to meet the needs of individuals with developmental disabilities within our community and their families.
    • Ensure compliance with all relevant legislation, regulations, and best practices.
    • Continuously assess and improve the quality and effectiveness of service delivery.
  5. Community Engagement, Advocacy and Communication:
    • Act as the primary spokesperson for Hopewell, representing the organization to the public, stakeholders, and media, in a positive and proactive manner.
    • Build and maintain strong relationships with community partners, government agencies, donors, and other key stakeholders.
    • Advocate for the rights and needs of individuals with developmental disabilities at local, provincial, and national levels.
    • Develop and implement communications plans for various groups of stakeholders, including client families, staff, volunteers, and funders.
  6. Risk Management:
    • Oversee the identification and assessment of potential risks that could impact the organization, including financial, operational, strategic, and compliance risks.
    • Develop and implement strategies to mitigate identified risks, including establishing policies, procedures, and controls to minimize the impact of risks, ensuring proper insurance coverage, and maintaining a proactive approach to risk management.
    • Ensure compliance with all relevant laws, regulations, and industry standards, including staying informed about changes in legislation and regulatory requirements.
  7. Board Relations:
    • Serve as a key liaison between the Board of Directors and the organization’s staff.
    • Provide the Board with accurate and timely information to support informed decision-making.
    • Support the Board in organizing its regular Board and Committee meetings.
    • Assist in the recruitment, orientation, and development of Board members.

Qualifications:

  • Bachelor’s degree in business administration, social services, non-profit management, or a related field (Postgraduate education is preferred).
  • Minimum of 5-7 years of senior management experience in a non-profit organization, ideally within the developmental disabilities or human services sector.
  • Strong strategic planning, financial management, and organizational leadership skills.
  • In-depth knowledge of issues affecting individuals with developmental disabilities and related policy and advocacy.
  • Exceptional communication, interpersonal, and relationship-building skills.
  • Proven ability to lead and inspire a diverse team.
  • Experience in fundraising, grant writing, and resource development.
  • A commitment to the mission and values of Hopewell Support Services.
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