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Senior D365 Project Manager
2 weeks ago
Adecco is currently seeking a dynamic and experienced Senior D365 Project Manager to join our client’s team in Calgary, AB. This is a 6-month contract role focused on driving efficiency, reducing costs, and creating a hyperconnected business through the management of projects on the Microsoft Dynamics 365 Platform. If you are a seasoned project management professional with a proven track record in D365 CRM, Customer Service, and functional consulting, we encourage you to apply. This is an excellent opportunity to contribute to the growth and success of a forward-thinking organization.
- Job type: 6-month contract with possibility to renew.
Here’s why you should apply:
- Free access to our Aspire Academy for continuing professional education
- Hires fast, pays weekly.
- Free training programs
- New and quicker onboarding process
Detailed Job Description: As the Senior Project Manager, you will:
- Manage projects on the Microsoft Dynamics 365 Platform, focusing on D365 CRM and related modules.
- Collaborate with Microsoft and integration teams to ensure smooth project execution.
- Develop and maintain budget vs. actual reporting and provide accurate forecast estimations to the Project Management Office and Finance Department.
- Utilize MS Visio to track and document operational and system processes and workflow activity.
- Facilitate project scoping workshops and change management meetings.
- Create comprehensive documentation to effectively communicate technical information from teams to executive level.
- Resolve conflicts and negotiate priorities among project stakeholders and team members.
- Work independently with minimal supervision and adapt to evolving project needs.
Candidate's Profile: The ideal candidate will possess:
- Ensure legal eligibility to work and reside in Canada.
- Proven experience managing projects on the Microsoft Dynamics 365 Platform, specifically in D365 CRM and related modules.
- Familiarity with D365 Customer Service, Contact Centre - voice and telephony, digital engagement, self-service IVR and chatbots, intelligent routing, queue/channels management
- Functional consulting experience in one or more core functional modules of Microsoft Dynamics 365 (Finance, Projects, Production, Sales, Customer Service, etc.).
- Strong skills in budget management, MS Visio, and excellent communication (oral and written).
- Facilitation abilities for scoping workshops and change management meetings.
- Interpersonal skills to navigate stakeholder relationships and resolve conflicts.
- Self-sufficiency and flexibility in a fast-paced environment
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