Senior D365 Project Manager

3 weeks ago

Calgary AB, Canada Adecco Full time

Adecco is currently seeking a dynamic and experienced Senior D365 Project Manager to join our client’s team in Calgary, AB. This is a 6-month contract role focused on driving efficiency, reducing costs, and creating a hyperconnected business through the management of projects on the Microsoft Dynamics 365 Platform. If you are a seasoned project management professional with a proven track record in D365 CRM, Customer Service, and functional consulting, we encourage you to apply. This is an excellent opportunity to contribute to the growth and success of a forward-thinking organization.Location: Calgary, ABShifts: Monday-Friday | 8-hour daysJob type: 6-month contract with possibility to renew.Here’s why you should apply:Free access to our Aspire Academy for continuing professional educationHires fast, pays weekly.Free training programsNew and quicker onboarding processDetailed Job Description: As the Senior Project Manager, you will:Manage projects on the Microsoft Dynamics 365 Platform, focusing on D365 CRM and related modules.Collaborate with Microsoft and integration teams to ensure smooth project execution.Develop and maintain budget vs. actual reporting and provide accurate forecast estimations to the Project Management Office and Finance Department.Utilize MS Visio to track and document operational and system processes and workflow activity.Facilitate project scoping workshops and change management meetings.Create comprehensive documentation to effectively communicate technical information from teams to executive level.Resolve conflicts and negotiate priorities among project stakeholders and team members.Work independently with minimal supervision and adapt to evolving project needs.Candidate's Profile: The ideal candidate will possess:Ensure legal eligibility to work and reside in Canada.Proven experience managing projects on the Microsoft Dynamics 365 Platform, specifically in D365 CRM and related modules.Familiarity with D365 Customer Service, Contact Centre - voice and telephony, digital engagement, self-service IVR and chatbots, intelligent routing, queue/channels managementFunctional consulting experience in one or more core functional modules of Microsoft Dynamics 365 (Finance, Projects, Production, Sales, Customer Service, etc.).Strong skills in budget management, MS Visio, and excellent communication (oral and written).Facilitation abilities for scoping workshops and change management meetings.Interpersonal skills to navigate stakeholder relationships and resolve conflicts.Self-sufficiency and flexibility in a fast-paced environment

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