Constituency Assistant

Looking for a new challenge? Do you want a fulfilling job that will help you contribute to the well-being of your community? Do you like working with the public? Good news You are the person that we are looking for.

About the role:

A Member of Parliament from Simcoe County is currently seeking a qualified candidate to fill the position of Constituency Assistant. In this role you will act as a first line of response to constituents with questions or concerns related to federal government services.

Primary Responsibilities include:

• Answer phones and greet visitors;
• Respond to queries from the public by phone or email for cases related to passports, immigration, Canada Revenue, and Old Age Security and other federal government services;
• Log constituent communications using CRM software;
• Contact government services on behalf of constituents to collect information and to seek and achieve a resolution;
• Ensure follow up with constituents throughout their file lifecycle in a timely manner;
• Work collaboratively with the constituency office team in all other related tasks to optimize the work of the Member;
• Attend various community events and commitments with or on behalf of the Member;
• Support with special projects or files assigned by the Member;
• Maintains a media monitoring system to maximize the Member’s opportunities for exposure;
• Obtains, edits, and organizes photos and video footage of MP and community activities;
• Formats complex documents and templates including presentations, reports, memos, and forms for distribution to internal and external clients.

Qualified Candidates should have the following:

• Post-secondary education from a recognized institution OR an acceptable combination of education, training, and relevant experience;
• One to two years of experience working in an office setting providing reception or administrative support;
• Proficiency with Microsoft Office;
• Familiar with Canva and basic design;
• Experience with social media use for business;
• Comfortable with basic videography and photography for social media promotions;
• Strong organizational skills with the ability to work under pressure and to meet deadlines;
• Ability to work in a team environment as well as independently;
• Superior written and verbal communication skills and the ability to deal with people diplomatically and with tact.

Assets:

• Bilingual in both official languages;
• Understanding of the political landscape.
• Experience dealing with senior officials and/or parliamentarians.
• Knowledge of the Barrie—Springwater—Oro-Medonte area

How to apply:

Join our team and make a difference by Clicking the “I’M INTERESTED” button to submit your application.

Additional information :

• Title: Constituency Assistant
• Full time (37.5 hours), occasional evening and weekend work is required.
• To be discussed + attractive benefits package
• date: April 24, 2024

*We thank all applicants for their interest. Only those selected for an interview will be contacted.

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