Senior Technical Change Manager

4 weeks ago

Hamilton, Canada Endeavour group Full time

Company Description

Let’s create a more sociable future together

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you


Job Description
  • Be uniquely you, come as you are
  • Bring your passion and feel the energy

The Senior Technical Change Manager will be responsible for overseeing the technical governance review of all Tech related transformation changes proposed within EGL. This pivotal role ensures that all changes meet rigorous technical standards and align with business objectives before approval by the transformation (TCAB) and tech change advisory board (CAB).

Sound good? Read on.

Here is a taster of what you can expect in this role

  • Technical Governance Leadership: Chair the Transformational CAB meetings, leading the review, assessment, and governance of proposed IT changes to ensure alignment with EGLs standards and goals.
  • Change Evaluation: Critically evaluate complex change proposals for technical viability, potential risks, and impacts on existing systems and business operations.
  • Risk Management: Identify and mitigate risks associated with IT changes, ensuring that all changes are evaluated thoroughly and risks are clearly communicated and understood.
  • Policy and Standards Development: Develop and maintain robust IT change management policies, procedures, and standards to guide the submission, review, and implementation of changes.
  • Stakeholder Engagement: Serve as the primary point of contact between IT, business units, and the Technical CAB, facilitating effective communication and decision-making processes.
  • Documentation and Reporting: Ensure detailed documentation of all CAB discussions, decisions, and rationales for approvals or rejections. Report key metrics and insights to senior management.
  • Continuous Improvement: Regularly review and improve the change management process and Technical CAB operations to increase efficiency, effectiveness, and adaptability.
  • Training and Guidance: Provide training and guidance to IT staff and project managers on change management practices and the Technical CAB process.
  • Compliance and Auditing: Ensure all IT change activities comply with internal controls, regulatory requirements, and are ready for audits.

Qualifications

Now let’s talk about you

  • Bachelor’s degree in Information Technology, Computer Science, or related field
  • Experience in managing changes in Servicenow
  • Minimum of 7 years of experience in IT operations, with a significant focus on IT governance and change management
  • Certifications relevant to IT governance, such as ITIL Expert, COBIT, or CISA
  • Worked within a similar sized enterprise in a business/customer facing role
  • Strong relationship management
  • Extensive experience chairing CAB and TCAB meetings or similar governance bodies
  • Strong understanding of IT infrastructure, operations, and cybersecurity implications of technical changes
  • Excellent analytical skills and the ability to assess risks and impacts of proposed changes.

The benefits are good too

  • We offer flexible working in every sense
  • An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
  • Monthly meeting-free days
  • Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
  • Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.


Additional Information

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.

We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.

You can learn more about working with us on LinkedIn or atendeavourgroupcareers.com.au.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup

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