Associate Customer Support
2 months ago
On this project you will be providing frontline customer service and support for internet customers. You will be answering questions and resolving related to billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be tasked with sales and Retention opportunities that you would be tasked to offer sales and upsell on all interactions and retain customers as needed. What you will do:Responding to calls from customers who have questions regarding phone service, billing, account information, password resets, etc.Responding via Voice or Chat from customers with account home services i.e.: internet, tv , home phone etc.Retain Customers through value-based conversations and offers for all supported business.Contribute to business profitability by offering customers account specific deals through up-sell initiatives.Documenting customer issues in the client system and updating customer information.Following outlines processes to resolve customer technical issues, or complaints, in a timely manner.Additional duties as needed, to be discussed during your interview. To qualifyYou must have a high school diploma or equivalent.1 year call center experience preferred.1 year sales experience preferred.We will pay you to complete online training, but you must commit to attending – 100%, no missed time.Be able to complete and pass a background check. PRE-REQUISITES:Must have reliable high-speed internet.50 MBPS download minimum, 10 MBPS upload minimum.DSL, Cable, Fiber Only - (no Wi-Fi or satellite-based service), Cannot use a VPN.
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Associate Customer Support
2 months ago
Nova Scotia, Canada Tech Mahindra Full timeOn this project you will be providing frontline customer service and support for internet customers. You will be answering questions and resolving related to billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be tasked with sales and Retention opportunities that you would be...
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Associate Customer Support
2 months ago
Nova Scotia, Canada Tech Mahindra Full timeOn this project you will be providing frontline customer service and support for internet customers. You will be answering questions and resolving related to billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be tasked with sales and Retention opportunities that you would be...
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Associate Customer Support
2 months ago
Nova Scotia, Canada Tech Mahindra Full timeOn this project you will be providing frontline customer service and support for internet customers. You will be answering questions and resolving related to billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be tasked with sales and Retention opportunities that you would be...
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Customer Experience Associate
4 weeks ago
Nova Scotia, Canada HGS Full timeJob OverviewHGS is a global leader in customer experience management, and we're seeking a talented Customer Experience Associate to join our team. As a Customer Experience Associate, you'll have the opportunity to work in a collaborative and engaging environment, making a positive impact on people's day.Your ImpactYou'll field customer billing inquiries,...
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Customer Experience Associate
4 weeks ago
Nova Scotia, Canada HGS Full timeJob OverviewWe're seeking a skilled Customer Experience Associate to join our team at HGS. As a key member of our customer service team, you'll be responsible for delivering exceptional customer experiences through inbound calls, emails, and chats. Your primary goal will be to resolve customer inquiries and issues in a timely and professional manner.Key...
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Associate Customer Support
2 months ago
Nova Scotia, Canada, Canada Tech Mahindra Full timeOn this project you will be providing frontline customer service and support for internet customers. You will be answering questions and resolving related to billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be tasked with sales and Retention opportunities that you would be...
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Customer Service Associate
1 week ago
Nova Scotia, Canada Tim Hortons Full timeJob DescriptionWe are seeking a highly motivated and detail-oriented Customer Service Associate to join our team at Tim Hortons. As a Customer Service Associate, you will be responsible for providing excellent customer service, preparing food and beverages, and maintaining a clean and safe working environment.About the JobThis is a full-time position with...
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Associate, Everyday Banking Professional
4 weeks ago
Nova Scotia, Canada BMO Full timeJob Summary:We are seeking a highly skilled Associate, Everyday Banking to join our team at BMO. As an Associate, Everyday Banking, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide credit and lending-related sales and service to BMO customers or prospects.Advises customers on...
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Building Maintenance Associate
1 week ago
Nova Scotia, Canada Innovative Facility Care Inc Full timeAbout the RoleWe are seeking a detail-oriented and physically capable Building Maintenance Associate to join our team at Innovative Facility Care Inc. This permanent position offers 6-20 hours of work per week, making it ideal for those with flexible schedules.Key ResponsibilitiesClean, disinfect, and polish floors, fixtures, and appliances in kitchens and...
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Facilities Maintenance Associate
1 week ago
Nova Scotia, Canada Innovative Facility Care Inc Full timeJob DescriptionInnovative Facility Care Inc is seeking a diligent Facilities Maintenance Associate to join our team. As a key member of our operations staff, you will be responsible for ensuring the cleanliness and organization of our retail service establishment.Key Responsibilities:Clean and maintain floors, including sweeping, mopping, washing, and...
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Facilities Maintenance Associate
2 weeks ago
Nova Scotia, Canada Innovative Facility Care Inc Full timeAt Innovative Facility Care Inc, we offer a dynamic part-time opportunity for a dedicated individual to join our retail service team.Job Summary:We are seeking a highly motivated and detail-oriented Facilities Maintenance Associate to assist with daily cleaning, customer service, and lost and found duties in a fast-paced retail environment.About the...
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Customer Service Director
1 week ago
Nova Scotia, Canada Meridia Recruitment Solutions Full timeJob OverviewWe are seeking an experienced Sales and Customer Support Manager to join our team at Meridia Recruitment Solutions in Dartmouth, Nova Scotia.The ideal candidate will have a proven track record of delivering exceptional customer service, managing teams, and driving sales growth. This is a challenging opportunity for a results-driven professional...
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Physiotherapy Office Support Associate
3 weeks ago
Nova Scotia, Canada Nova Physiotherapy Full timeJob SummaryWe are seeking a skilled and organized Administrative Assistant to join our team at Nova Physiotherapy. The successful candidate will provide administrative support to our physiotherapy staff, ensuring the smooth day-to-day operations of the office. Key Responsibilities• Schedule and confirm appointments for patients and staff members•...
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Facilities Maintenance Associate
2 weeks ago
Nova Scotia, Canada Innovative Facility Care Inc Full timeJob DescriptionWe are seeking a highly skilled and detail-oriented Facilities Maintenance Associate to join our team at Innovative Facility Care Inc.In this role, you will be responsible for maintaining the cleanliness and organization of our facilities, ensuring a safe and healthy environment for our employees and clients.Key ResponsibilitiesSweep, mop,...
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Technical Support Specialist
4 weeks ago
Nova Scotia, Canada Roche Full timeJob SummaryRoche is seeking a skilled Technical Support Specialist to join our team. As a key member of our front-line support team, you will play a critical role in providing exceptional service and support to our customers.Key ResponsibilitiesProvide service and support for assigned customersAssist Roche Care Centre Technical Support Specialists, Lab...
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Customer Service Director
4 weeks ago
Nova Scotia, Canada Meridia Recruitment Solutions Full timeCustomer Service DirectorMaintain a high-performing customer service team by implementing effective management techniques, motivating, training, and developing team members, and fostering a highly successful and efficient sales and service environment.The primary objective is to ensure the smooth operation of the inside sales group by employing effective...
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Technical Support Specialist
4 weeks ago
Nova Scotia, Canada Roche Full timeJob SummaryThe ideal candidate will play a critical role in front-line support for our customers, providing installations, maintenance, and repairs of our customers' instrumentation on-site. This position has a direct impact on patient care and has the ability to change and save lives.Key ResponsibilitiesProvide service and support for assigned...
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Clinical Research Associate
1 month ago
Nova Scotia, Canada Parexel Full timeAbout UsParexel is a global leader in clinical research and development, with a team of dedicated professionals who take pride in their work.Our MissionWe strive to deliver innovative solutions that improve patient outcomes and advance medical knowledge.Job SummaryWe are seeking a highly motivated and experienced Clinical Research Associate to join our team....
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Virtual Technical Support Specialist
6 months ago
Nova Scotia, Canada Xplore Inc. Full time**Position Overview**:** Xplore is now hiring Virtual Technical Support Specialist in the Nova Scotia area to fully train and work all from the comfort of your own home! We are looking for self-disciplined and innovative individuals with exceptional customer service skills who are looking for the opportunity to leverage these competencies. You will be...
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Customer Service Representative
1 week ago
Nova Scotia, Canada Fix Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Fix, a leading maritime-based eCommerce company. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their issues, and selling products that meet their needs.Company OverviewFix is a...