Consultant, Production Application Support
4 weeks ago
Consultant, Production Application Support page is loaded Consultant, Production Application Support Apply locations Toronto, ON time type Full time posted on Posted Yesterday job requisition id 2407195
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What You’ll Be Doing
As a Production Application Support Specialist, you will join Application Operations, Capital Markets and will be joining the team supporting the Equity Markets. You will provide application or infrastructure technical expertise as needed for projects and initiatives related to Equities.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How You’ll Succeed
Production Support - Identify and resolve medium to highly complex production problems for support of applications. Manage, support, and resolve complex vendor and proprietary technical issues arising in a calm and efficient manner.
Analyze & Report - Analyze complex technical information to determine risk levels and technical feasibility when making changes to applications. Check on overnight batch processes, market and client connectivity to ensure technology readiness and availability each day. Escalate technology issues to the appropriate application support and technology infrastructure groups.
Manage & Influence - Lead project coordination efforts in on-boarding clients, synchronize internal technology teams to provide optimal end-to-end solution for both internal and external clients. Identify proactive solutions for recurring technology occurrences to benefit the business.
Who You Are
You can demonstrate experience in: Unix, Linux and Window operating systems, Shell scripts (ksh), and Java (Servlet, JSP, EJB, SOA – WebServices). You are able to take a procedure done manually, evaluate all possible scenarios of complexity with that procedure, and eventually automate the same procedure for flawless execution. You have strong knowledge of Network, Loadbalancer(s), DNS, TCP/IP, SFTP/SSH, clustered web servers, clustered application servers. Server configuration and management: Tomcat, Apache, LDAP, WebLogic. You also have an understanding of software development methodologies, network/TCP debugging, JAAS implementations & SSO technologies, and highly available/scalable web architectures and disaster recovery techniques
You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit .
Job Location
Toronto-81 Bay, 16th FloorEmployment Type
RegularWeekly Hours
37.5Skills
Critical Thinking, Linux, Operating Systems (OS), Technical Knowledge, Unix At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.
Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.
Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.
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