Sr. Consultant, Application Operations and Support

2 weeks ago

Old Toronto, Canada Canadian Imperial Bank of Commerce Full time

Sr. Consultant, Application Operations and Support page is loaded Sr. Consultant, Application Operations and Support Apply locations Toronto, ON time type Full time posted on Posted Yesterday job requisition id 2409637

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

You’ll be a key part of an innovative, “first to market” technology culture, contributing to CIBC’s digital transformation. As a Production Application Support Specialist, you will join CIBC’s Remote Banking & Shared Services Technology department to provide technical expertise for small to medium, complex projects/initiatives as they relate to the implementation and support of application and/or infrastructure technology in a multi platform environment. The successful candidate for this role may be on call at times, and required to be accessible 24/7. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How You’ll Succeed

  • Leadership – Lead and coach a high performing group team of individuals. Direct, motivate, and develop your team, maximizing their contributions and professional growth. Share knowledge and collaborate to come up with effective solutions to problems.
  • Relationship Management – Work closely with clients and business partners to develop, test, and implement application program. Impact and improve the business by advising application owners on the technology possibilities and requirements
  • Understanding Requirements – Track and analyze operating environment for specified services and implement corrective actions as needed. Work with clients and internal partners to determine, negotiate and manage services to the agreed standards. Monitor service levels to identify opportunities for improvement and recommend appropriate solutions.
  • Detail Oriented: You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.

Who You Are

  • You can demonstrate experience in 9+ years experience as a Consultant in development/providing application support and have strong technology experience in Java/J2EE, API, Software Architecture, Networking, DevOps and have experience with defining, implementing changes to, and supporting a production applications. You have experience / familiarity with majority of the following technology environments: CaaS, scripting (shell); Oracle Databases; experience with Autosys and Feedhub; Version Control Software; Agile and DevOps concepts; Middleware (JBoss, Weblogic or Websphere), Jenkins, Github, Networking, Cloud concepts. You have strong knowledge of: Microsoft Windows, Linux RedHat and Unix Solaris operating systems; Basic Network Troubleshooting; Secure File Transfer protocols. It's an asset if you have knowledge of Dynatrace, Splunk and devops tools.
  • Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
  • You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of a team that enjoys working together to create a shared vision.
  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

  • We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

Expected End Date

2024-06-30

Job Location

Toronto-81 Bay, 22nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Application Development, Applications Support, Azure Devops, DevOps, Java Enterprise Edition, Middleware, Networking Technologies, Oracle WebLogic, Software Architectures Similar Jobs (5) Sr. Analyst, Production Application Support locations Toronto, ON time type Full time posted on Posted 7 Days Ago Consultant, Production Application Support locations Toronto, ON time type Full time posted on Posted 6 Days Ago Consultant, Production Application Support locations Toronto, ON time type Full time posted on Posted 5 Days Ago

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.

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