Application Production Support Engineer
2 weeks ago
Title: Application Production Support Engineer
Location: Montréal QC H3A 2A6
Email: davidm@kyyba.com
Description;
Provide technical and functional support for key Global Markets applications. In coverage schedules between 9 am and 9 pm (in winter from 8 pm to 8 pm)
Analyze existing tasks and procedures in order to optimize and automate those using standards and tools approved by BNP Paribas
Provide technical and functional support to business users, mainly in North America, but also worldwide
Identify, resolve and monitor production incidents, in consultation with the application production support team, business users, infrastructure teams and internal and external support teams.
Diagnose and resolve data processing problems
Support technical and business analysts in defining application production problems
Participate in technical analyses, obtaining information on requirements and user acceptance testing for changes in the field of application production support
Participate in disaster recovery trials (evening and weekend work)
Support changes in production environments (evening and weekend work)
Work with the development team and suppliers to provide temporary solutions and upgrade application platform software
Analyze and improve existing procedures and tasks.
Improve the implementation of the Geneos service monitoring tool and make missing checks on automation and applications
Analyze and suggest improvements to our current production monitoring and warning process.
Maintain existing production-related procedures, processes, and tools with a view to improving their efficiency and enabling the Applications Production Support, Montreal World Markets team to perform more value-added tasks.
The strengths and skills that will help you succeed
Technical and functional support experience in an environment in contact with clients
5 years of practice in a production environment, preferable in the financial field
Good technical understanding of SQL; ability to carry out research using descriptive data and to provide updates as necessary
Knowledge of scripting languages
Excellent written and oral communication skills
Analytical, documentation and problem-solving skills
Good organizational skills; concern for customer service
Experience in the financial domain
English is required
Knowledge of Unix and Linux
Ability to work in teams and take initiative
-
Application Production Support Engineer
2 weeks ago
Toronto, Canada KYYBA Inc Full timeTitle: Application Production Support Engineer Location: Montréal QC H3A 2A6 Email: davidm@kyyba.com Description; Provide technical and functional support for key Global Markets applications. In coverage schedules between 9 am and 9 pm (in winter from 8 pm to 8 pm) Analyze existing tasks and procedures in order to optimize and automate those using...
-
Application Production Support Engineer
2 weeks ago
Toronto, Canada KYYBA Inc Full timeTitle: Application Production Support Engineer Location: Montréal QC H3A 2A6 Email: davidm@kyyba.comDescription; Provide technical and functional support for key Global Markets applications. In coverage schedules between 9 am and 9 pm (in winter from 8 pm to 8 pm) Analyze existing tasks and procedures in order to optimize and automate those using standards...
-
Application Engineer
3 weeks ago
Toronto, Ontario, Canada Agrati Group Full timeApplication Engineer The Application Engineer is the technical interface between the customers under his/her responsibility and the Agrati Group organization. Working in conjunction with the Agrati Sales team as the key technical advisor, the Application Engineer must be able to support the customers during the development of projects that require the use...
-
Application Engineer
3 weeks ago
Old Toronto, Canada Agrati Group Full timeApplication Engineer The Application Engineer is the technical interface between the customers under his/her responsibility and the Agrati Group organization. Working in conjunction with the Agrati Sales team as the key technical advisor, the Application Engineer must be able to support the customers during the development of projects that require the use of...
-
Applications Engineer
1 month ago
Toronto, Canada Intero Integrity Full timeIntero Integrity Services is the world’s only inspection and industrial services specialist to combine innovative technologies, critical insights, state-of-the-art equipment and advanced data management, with a streamlined project approach. Dedicated to significantly increasing the lifetime and performance of industrial assets and installations, our...
-
Engineer Production Support
4 weeks ago
Toronto, ON, Canada Raise Full timeMiddleware Support Engineer Location: Hybrid - Toronto is preferred, but open to Montreal, Calgary and Halifax. (3 days on-site. Flexible) Contract Length: 6 Months with possibility of extension. Our client is the Canadian gold standard in the Financial Services Industry. We are looking for Technical Systems Analyst. We at Raise are hiring a...
-
Application Production Support
4 weeks ago
Toronto, Canada Atlantis IT group Full time**Role: Application Production Support** **Location: Toronto, ON** **Duration - Long Term** **Role**: Thanks & Regards, Harshaja Apptoza Inc. Phone#:647-953-1625 Mobile#:(762) 309-8868
-
IT Applications Support
6 days ago
Toronto, Canada IBI Group Full timeCompany Description We are a global team of dedicated and experienced architects, engineers, planners, designers and technology professionals who share a common desire - to help our clients create livable, sustainable, and advanced urban environments. IBI Group is now proudly a part of Arcadis. Together, we are committed to improving the quality of life...
-
Director production application support
5 days ago
Toronto, ON, Canada Akkodis Full timeJob Description: We are seeking a motivated Production Services Leader to join our banking client's Fixed Income Production Application Support team. Key Responsibilities: Lead global teams providing 24x7 support for Fixed Income clients and applications. Act as a Player/Coach, combining technical and business expertise with leadership skills. ...
-
Production Application Support Consultant
9 hours ago
Old Toronto, Canada Canadian Imperial Bank of Commerce Full timeProduction Application Support Consultant page is loaded Production Application Support Consultant Apply locations Toronto, ON time type Full time posted on Posted Yesterday job requisition id 2409671 We’re building a relationship-oriented bank for the modern world. We need...
-
Production Application Support Consultant
12 hours ago
Old Toronto, Canada Canadian Imperial Bank of Commerce Full timeProduction Application Support Consultant page is loaded Production Application Support Consultant Apply locations Toronto, ON time type Full time posted on Posted Yesterday job requisition id 2409671 We’re building a relationship-oriented bank for the modern world. We need...
-
Production Application Support Consultant
10 hours ago
Old Toronto, Canada Canadian Imperial Bank of Commerce Full timeProduction Application Support Consultant page is loaded Production Application Support Consultant Apply locations Toronto, ON time type Full time posted on Posted Yesterday job requisition id 2409671 We’re building a relationship-oriented bank for the modern world. We need...
-
Consultant, Production Application Support
5 days ago
Toronto, ON, Canada Canadian Imperial Bank of Commerce Full timeConsultant, Production Application Support page is loaded Consultant, Production Application Support Apply locations Toronto, ON time type Full time posted on Posted 3 Days Ago job requisition id 2409975 We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right...
-
Consultant, Production Application Support
5 days ago
Old Toronto, Canada Canadian Imperial Bank of Commerce Full timeConsultant, Production Application Support page is loaded Consultant, Production Application Support Apply locations Toronto, ON time type Full time posted on Posted 3 Days Ago job requisition id 2409975 We’re building a relationship-oriented bank for the modern world. We need...
-
Consultant, Production Application Support
4 days ago
Old Toronto, Canada Canadian Imperial Bank of Commerce Full timeConsultant, Production Application Support page is loaded Consultant, Production Application Support Apply locations Toronto, ON time type Full time posted on Posted 3 Days Ago job requisition id 2409975 We’re building a relationship-oriented bank for the modern world. We need...
-
Consultant, Production Application Support
4 days ago
Old Toronto, Canada Canadian Imperial Bank of Commerce Full timeConsultant, Production Application Support page is loaded Consultant, Production Application Support Apply locations Toronto, ON time type Full time posted on Posted 3 Days Ago job requisition id 2409975 We’re building a relationship-oriented bank for the modern world. We need...
-
Consultant, Production Application Support
2 weeks ago
Toronto, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Consultant, Production Application Support
4 weeks ago
Toronto, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Consultant, Production Application Support
1 month ago
Toronto, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Senior Applications Engineer
5 days ago
Toronto, Ontario, Canada BriteCore Full timeSalary: About BriteCoreBriteCore is a leading cloud-native core insurance software platform for Property & Casualty Insurers. Our software unlocks business growth, delivers greater productivity, and provides an intuitive customer experience to a large and rapidly modernizing industry. With the BriteCore Software Platform, insurers easily administer policies,...