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HVAC Equipment Systems Application Specialist I

4 months ago

London, Canada Johnson Controls Full time
About Us

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional well-being. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away

What we offer
  • Competitive salary
  • Paid vacation/holidays/sick time - 15 days of vacation first year
  • Comprehensive benefits package including medical, dental, and vision care - Available day one
  • Extensive product and on-the-job/cross-training opportunities with outstanding resources
  • Encouraging and collaborative team environment
  • Dedication to safety through our Zero Harm policy
What you will do

Leads a team of HVAC Equipment Systems Application Specialists to support the Sales Team by assisting with pre and post-sales activities on building systems and equipment project opportunities. Pre-sales activities include, but are not limited to: system configuration validation, HVAC equipment selection for the basis of design as well as bidding, application, and pricing. Post-sales activities include: equipment execution that is profitable, accurate, on-time, within the scope of the contract, and in alignment with customers’ expectations. With a focus on equipment slippage, avoids and minimizes slippage, following up to prevent reoccurrence.

How you will do it
  • Provides training and support on project management practices and the equipment order execution process.
  • Supports the development of accurate, detailed submittals to communicate design, configuration, operation, and installation requirements to customers, consultants, service team, and subcontractors.
  • Assists in revenue forecasting, collections, and resource planning.
  • Manages the overall performance of System Application Specialists.
  • Establishes goals and development plans for staff. Evaluates employee performance, performs salary management, and promotes team development.
  • Acts as the first level of escalation for any issues related to equipment orders, order commitments, delivery, final payment, and customer satisfaction.
  • Acts as the local expert on equipment to assist in the interpretation of engineering drawings and specifications.
  • Reviews equipment and controls estimates, proposals, selections, engineering submittals, and purchase, etc.
  • Communicates process problems, warranty trends, systemic delivery issues to leadership. Participates in review sessions and feedback groups.
  • Provides technical support, selections, and limited estimating support during the project design or proposal phase. Assists as needed in developing the customer business case for the conceptual solution.
What we look for

Required:

  • Technical diploma or degree in Engineering, buildings, building environmental systems technology, construction, HVAC & R technician, business; or Certification in a relevant field such as HVAC Technician or Refrigeration and Air Conditioning Mechanic.
  • HVAC equipment knowledge.
  • 5+ years’ Application Engineering experience.
  • Ability to simultaneously handle a large and diverse number of projects.
  • Supervisory experience is required.

Preferred:

  • Bachelor’s degree in Engineering is preferred.
  • 5+ years’ HVAC experience is preferred.
  • Experience in the construction industry.
  • Understanding of accounting principles and cost management.

We believe in doing well by doing good and hold ourselves accountable to make the world a better place through the solutions we provide, our engagement in society, and the way we do business. We believe that diversity and inclusion matter and make a difference. By embracing its true value and appreciating various perspectives, we strive to be one of the most desirable places to work.

Johnson Controls and each of its Canadian subsidiaries are committed to providing reasonable accommodations to applicants, candidates, and employees with disabilities, in accordance with applicable human rights legislation and, in Ontario, in accordance with the (“AODA”). When requested, accommodations will be provided throughout all stages of the recruitment and selection process. To request an accommodation, please contact us. Information you provide relating to accommodation measures will be handled confidentially. A copy of Johnson Controls’ applicable AODA policies are available on our website for your reference and can be made available in accessible formats upon request.

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