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Technical Product Manager

3 months ago

Old Toronto, Canada EXACT Technology Corporation Full time

EXACT Technology creates data driven solutions for the concrete industry. Our mission is to build a brighter future where concrete construction is more efficient, sustainable, and safe.

We are looking for an experienced Technical Product Manager to join the growing team in our Toronto office.

Reporting to the Director of Product & Hardware, this role will play a crucial role in the lifecycle of our product suite, from ideation through launch. In this role, you will work closely with EXACT’s Engineering, Quality, Sales, and Customer Support teams, as well as directly with clients, to ensure EXACT’s products meet client needs and market demands.

This position will be based in our Toronto office. The role will work 4 days per week in-office, with the flexibility to work 1 day from home if needed.

In this role you will be responsible for:

  • Defining and communicating the product vision, strategy, and roadmap in alignment with company goals.
  • Conducting market research to identify client needs, industry trends, and competitive differentiators.
  • Distilling user stories, translating technical requirements, and acting as the bridge between engineering and various stakeholders.
  • Outlining new product features and requirements by authoring PRDs and Jira Epics.
  • Collaborating with engineering teams to develop and iterate on product features through sprint planning, feature demos, and defect triage meetings.
  • Working with the QA team to ensure new hardware products meet functional requirements and usability standards prior to release.
  • Engaging with product stakeholders including clients, users, and internal teams to gather feedback and determine feature prioritization.
  • Planning and executing on product launches and releases, including mapping out launch training, onboarding, and ensuring successful user adoption.
  • Tracking product performance metrics in collaboration with Sales and Customer Support.
  • Creating and maintaining documentation such as user guides and training materials.

To be successful in this role, you possess:

  • Bachelor’s degree in a hardware engineering related discipline. A combination of education and related engineering experience is also acceptable.
  • Minimum of 3 years experience in technical product management, specifically with physical hardware solutions and IoT.
  • Strong understanding of hardware-based design and software technologies.
  • Experience with technology in the construction industry is a definite bonus.
  • Excellent verbal and written communication skills.
  • The ability to articulate complex engineering concepts to both technical and non-technical audiences is a must.
  • Strong analytical and problem-solving skills.
  • Data-driven approach to solutions and related decision-making.
  • A passion for meeting client needs to deliver an exceptional user experience.

Why work at EXACT

  • We are a team of 45+ technical superstars and are welcoming to others who share our passion.
  • Our culture is open, honest, and inclusive.
  • We’re solving serious problems and having fun doing it.
  • We’re reducing the carbon footprint of a historically heavy carbon footprint industry.
  • Our work has purpose. We're changing the face of concrete construction.

Our Workplace

Our head office is in Toronto located at Dupont and Dovercourt in a historical industrial building that has an open concept with 40-foot ceilings and lots of natural light. Free parking is provided on-site and our office is easily accessible via transit. We’re steps from Geary Avenue’s bakeries and breweries and close to The Junction.

EXACT is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience. If you need accommodation, let us know.

Job Types: Full-time, Permanent

Pay: From $80,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • Flexible schedule
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Toronto, ON M6H 1Z2: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Please describe your relevant technical experience with hardware based design, IoT, and other physical hardware products.
  • Describe your product management experience as it relates to launching physical hardware-based products/solutions.

Experience:

  • Product management: 2 years (required)

Work Location: In person

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