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Connections Manager/Community Manager
1 week ago
You Will
- Lead community management across social networks
- Coordinating social strategy across our various North American teams
- Be the eyes and ears of the brand by monitoring the online conversation and becoming intimate with the brand’s target audience
- Engaging and participating in timely conversations on Facebook, YouTube, Twitter, Instagram, etc. that surround the brand content, answer comments and amplify positive sentiments.
- Identify and recommend opportunities through user-generated content surrounding the brand
- Highlighting trends, themes and memes to creative and strategic teams on the business on a frequent/as relevant basis.
- Brainstorming with creative teams on ‘opportunistic’ ideas to take advantage of these uncovered trends or memes.
- Summarizing ideas from the creative team into a one page ‘primers’ that can be approved by the client via the Account Manager.
- Capable of facilitating end to end execution of simple creative concepts, or managing the execution of a more complex concept with the help of a producer.
You Bring
- Must have 2 – 4 years experience in a similar role
- Strong French and English skills both written and oral
- Experience in the digital communication space with extensive knowledge of social media platforms
- Exceptional written and verbal communicator
- Excels at research and strategic brand/communications planning with the ability to develop social media editorial content in a fast-paced environment
- Independent and well organized with strong project management skills
- familiarity with social media monitoring
- Ability to think independently, and quickly
- Ability to liaise across various global teams
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