Connections Manager/Community Manager

1 week ago


Montreal, Canada VML South Africa Full time

 You Will

  • Lead community management across social networks 
  • Coordinating social strategy across our various North American teams
  • Be the eyes and ears of the brand by monitoring the online conversation and becoming intimate with the brand’s target audience
  • Engaging and participating in timely conversations on Facebook, YouTube, Twitter, Instagram, etc. that surround the brand content, answer comments and amplify positive sentiments.
  • Identify and recommend opportunities through user-generated content surrounding the brand
  • Highlighting trends, themes and memes to creative and strategic teams on the business on a frequent/as relevant basis.  
  • Brainstorming with creative teams on ‘opportunistic’ ideas to take advantage of these uncovered trends or memes.   
  • Summarizing ideas from the creative team into a one page ‘primers’ that can be approved by the client via the Account Manager.  
  • Capable of facilitating end to end execution of simple creative concepts, or managing the execution of a more complex concept with the help of a producer.

 You Bring

  • Must have 2 – 4 years experience in a similar role
  • Strong French and English skills both written and oral
  • Experience in the digital communication space with extensive knowledge of social media platforms
  • Exceptional written and verbal communicator
  • Excels at research and strategic brand/communications planning with the ability to develop social media editorial content in a fast-paced environment
  • Independent and well organized with strong project management skills
  • familiarity with social media monitoring
  • Ability to think independently, and quickly
  • Ability to liaise across various global teams
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