Logistics Planner

2 weeks ago

Calgary, Canada xtl Full time
Responsibilities
  1. Carrier Relations:
    • Grow & develop strong carrier relationships.
    • Monitor and provide feedback on carrier overall performance to the Carrier Logistic Planner.
    • Proactive communication with carriers to ensure shipments are being executed as scheduled.
    • Trace status of shipments and provide information back to Shipper Logistics Planner as needed.
    • Handle initial information on loss/damage and shortage claims on shipments.
    • All orders accounted for in real time.
    • In-transit issues communicated in real time.
  2. Customer Relations / Reporting:
    • Complete TMS shipment updates.
    • Conduct EDI audits.
    • Update / Reconcile yard checks.
    • Book Lumpers.
    • Track, report and bill accessorial charges.
  3. Corporate Responsibilities:
    • Perform all of the above responsibilities in alignment with our corporate strategic objectives.
    • Perform all of the above responsibilities in alignment with our corporate values of LEAD WITH GRACE.
  4. Measurement Responsibilities:
    • Ensure data integrity is high when managing and completing orders.
    • Verify carrier data is accurate before completing orders.
  5. Other Responsibilities:
    • Support and replace other team members as needed.
Skills and Abilities
  • Must be eager, up for new challenges, and not willing to settle.
  • Excellent customer service skills and professional demeanor.
  • Must have exceptional interpersonal and communication skills.
  • Self-starter with good judgment, well organized, professional and detail-oriented individual.
  • Ability to multi-task and manage priorities, meet deadlines, work under pressure, and take on additional tasks.
  • A good knowledge of North American geography is an asset.
  • Post-secondary education is required.
  • Working knowledge of AS400 is preferred.
  • Able to work in a fast-paced environment.
  • Able to work in a team atmosphere with minimal supervision.
Work Environment
  • Ability to work well under pressure and provide follow-up with strong attention to details.
  • Ability to work in a team atmosphere with minimal supervision.

Working for XTL is:

  • 100% company paid benefit premiums after 3 months of employment.
  • RRSP match program after 3 months of employment.
  • Competitive Salary.
  • Open Door policy.
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